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Government · head to head

OnBase vs WorkOS

OnBase logo

OnBase

Government

Enterprise Information Platform

From
$400/month
Free plan
No
WorkOS logo

WorkOS

Cybersecurity

Developer platform for enterprise-ready authentication and identity.

From
$125/one-time per connection
Free plan
No

The short version

  • Each has a real cost: OnBase pricing starts at 2,000 USD per month, making it expensive for small agencies; WorkOS authKit free tier limited to 1 million monthly active users; additional millions cost $2,500/month
  • Prices and features above were last checked on 30 August 2026.

Where they differ

Only the attributes on which OnBase and WorkOS actually diverge.

Attributes where OnBase and WorkOS differ
AttributeOnBaseWorkOS
Starting price$400/month$125/one-time per connection
Pricing modelsubscriptionusage-based
PlatformsWeb, MobileWeb, API
CategoryGovernmentCybersecurity
Founded1991Unknown

Identical on both: free tier (No), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in OnBase

  • Content Management
  • Workflow Automation
  • Case Management
  • Records Management
  • Intelligent Capture
  • Microsoft 365
  • Salesforce
  • Epic

Only in WorkOS

Nothing recorded that OnBase does not also cover.

What people use each for

The jobs each tool is most often brought in to do.

OnBase

  • Citizen Servicesnot WorkOS
  • Records Managementnot WorkOS
  • Public Safetynot WorkOS
  • Civic Engagementnot WorkOS

WorkOS

  • SaaS applications needing rapid enterprise SSO deploymentnot OnBase
  • Companies selling to mid-market and enterprise customersnot OnBase
  • Applications requiring SCIM directory sync with corporate identity systemsnot OnBase
  • Product teams needing audit logs for compliance (SOC 2, ISO 27001)not OnBase
  • Platforms with multiple identity provider requirementsnot OnBase

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

OnBase

  • Pricing starts at 2,000 USD per month, making it expensive for small agencies
  • Complex implementation and configuration required for government-specific workflows
  • Requires significant IT resources for deployment and ongoing management

WorkOS

  • AuthKit free tier limited to 1 million monthly active users; additional millions cost $2,500/month
  • Per-connection pricing for SSO and Directory Sync ($125–$50 each) scales poorly for enterprises with many identity providers
  • Audit logs require separate subscription at $125/month per SIEM connection or $99/month per 1 million events
  • Radar fraud protection billed separately at $100/month per 50,000 additional checks beyond 1,000 free checks
  • Custom domain feature requires $99/month subscription
  • Requires annual commitment for SLA and support guarantees; pay-as-you-go tier lacks uptime guarantee

Pricing, plan by plan

OnBase

$400/month
  • Government$400/month
    • Content Management
    • Process Automation
    • Case Management

WorkOS

$125/one-time per connection
  • Pay as You Go$undefined/variable
    • Per-connection pricing from $125 to $50 with volume discounts
    • Up to 60% discount at scale
    • Quick deployment
  • Annual Credits$undefined/variable
    • Custom pricing with volume discounts
    • 99.99% uptime SLA
    • Guided migration

Which should you pick?

Choose OnBase if

  • You need content management.
  • You work on Web, Mobile.
  • You also want workflow automation.

Choose WorkOS if

  • You work on Web, API.

Questions people ask

Is OnBase or WorkOS better?
Neither clearly leads. OnBase starts at $400/month and WorkOS at $125/one-time per connection, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, OnBase or WorkOS?
OnBase starts at $400/month and WorkOS at $125/one-time per connection.
Does OnBase or WorkOS run on more platforms?
OnBase runs on Web, Mobile. WorkOS runs on Web, API.
What is OnBase best used for?
OnBase is most often used for citizen services, records management, public safety, civic engagement. Of those, citizen services and records management are not what WorkOS is typically brought in for.
What can OnBase do that WorkOS cannot?
OnBase covers Content Management, Workflow Automation, Case Management, Records Management.

Answered from the vendors’ own pages

OnBase: What is OnBase used for in government?

OnBase is used for digital permitting, inspections, and plan review processes. Government agencies use it to streamline workflows, enable online forms, automate approvals, and provide citizen access to application status.

Source
WorkOS: How quickly can I implement WorkOS SSO?

Developers can implement single sign-on in minutes instead of months. Multiple customers report setting up SSO in less than a week, with WorkOS handling the complexity of SAML and OIDC protocols.

Source
OnBase: Does OnBase support mobile access?

Yes. Mobile access is a key feature of OnBase, allowing users to manage documents and cases on the go.

Source
WorkOS: What SDKs does WorkOS provide?

WorkOS offers SDKs for Node.js, Python, Ruby, Go, PHP, Java, and .NET.

Source
OnBase: What document management capabilities does OnBase provide?

OnBase provides centralized document storage with version control, search and retrieval tools, records management across physical and electronic lifecycles, and compliance with policies and regulations.

Source
WorkOS: Does WorkOS support SCIM provisioning?

Yes. WorkOS supports SCIM provisioning integration with systems like Okta and Entra ID for automated user management.

Source
OnBase: Can OnBase workflows be customized?

Yes. OnBase is flexible and configurable with user-defined workflows for case management, streamlining processes like accounts payable, employee onboarding, and contract management.

Source
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