Is Landbot or Olark better?

Neither clearly leads. Landbot starts at Free and Olark at $29/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.

Which is cheaper, Landbot or Olark?

Landbot has a free tier; the other does not. Paid plans start at Free for Landbot and $29/month for Olark.

Does Landbot or Olark run on more platforms?

Landbot runs on web. Olark runs on Web.

Can I use Landbot for free?

Yes. Landbot has a free tier, so you can try it without paying. Olark starts at $29/month.

What is Landbot best used for?

Landbot is most often used for lead qualification chatbots on websites, whatsapp customer engagement, interactive conversational forms, automated first-line customer support. Of those, lead qualification chatbots on websites and whatsapp customer engagement are not what Olark is typically brought in for.

What can Landbot do that Olark cannot?

Landbot covers Visual Flow Builder, WhatsApp Integration, AI Chats, Human Handoff. Olark covers Live chat, Chat transcripts, Visitor insights, Customization.

Live Chat · head to head

Landbot vs Olark

Landbot

Live Chat

No-code chatbot builder for websites, WhatsApp, and lead generation

From: Free
Rated: -

Full review Website

Olark

Live Chat

Make your business human

From: $29/month
Rated: -

Full review Website

The short version

Only Landbot has a free tier, so it costs nothing to try first.
Each has a real cost: Landbot extra chats beyond plan allowances cost €0.05-€0.10 each, which can add up at scale.; Olark the AI website agent is a $400 a month flat plan billed annually at $4,800, which is a large step from the $29 per agent human only plan
They diverge on capability: Landbot covers Visual Flow Builder, Olark covers Live chat.
Prices and features above were last checked on 30 August 2026.

Where they differ

Only the attributes on which Landbot and Olark actually diverge.

Attributes where Landbot and Olark differ
Attribute	Landbot	Olark
Starting price	Free	$29/month
Pricing model	freemium	subscription
Free tier	Yes	No
Founded	Unknown	2009

Identical on both: platforms (web), user rating (Not yet rated), category (Live Chat).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Landbot

Visual Flow Builder
WhatsApp Integration
AI Chats
Human Handoff
Templates Library
CRM Integrations

Only in Olark

Live chat
Chat transcripts
Visitor insights
Customization
Offline messaging
Shortcuts
Salesforce
HubSpot

What people use each for

The jobs each tool is most often brought in to do.

Landbot

Lead qualification chatbots on websitesnot Olark
WhatsApp customer engagementnot Olark
Interactive conversational formsnot Olark
Automated first-line customer supportnot Olark

Olark

Live chat on a website with a small support teamnot Landbot
Running an AI agent on website conversations with human handoffnot Landbot

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Landbot

Extra chats beyond plan allowances cost €0.05-€0.10 each, which can add up at scale.
Adding WhatsApp to the Professional plan costs an additional €100/month.
Premium CRM integrations like Salesforce require the higher-priced Professional tier or above.
The free plan is capped at only 100 chats per month, limiting real-world testing.

Olark

The AI website agent is a $400 a month flat plan billed annually at $4,800, which is a large step from the $29 per agent human only plan
That flat price covers only one human seat, with each additional seat at $29 a month
Regional routing, SSO and custom SLAs require a custom enterprise plan with no published price

Pricing, plan by plan

Landbot

Free

Free$undefined/month
- 100 chats/month
- 1 seat
- Full builder access
Starter$32/month
- 500 chats/month
- 100 AI chats
- 2 seats
Professional$80/month
- 2,500 chats/month
- 300 AI chats
- 3 seats

Olark

$29/month

Standard AI Website Agent$400/month
- One human agent seat included
- Unlimited AI conversations
- Automatic FAQ and knowledge updates
Live Chat Only$29/month
- Human operators only
- No AI component
- Upgradeable to AI later
Custom Enterprise$undefined/mo
- Regional routing
- Advanced integrations
- Custom workflows

Which should you pick?

Choose Landbot if

You need visual flow builder.
You want to start without paying.
You work on web.
You also want whatsapp integration.

Landbot review

Choose Olark if

You need live chat.
You also want chat transcripts.

Olark review

Questions people ask

Is Landbot or Olark better?: Neither clearly leads. Landbot starts at Free and Olark at $29/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Landbot or Olark?: Landbot has a free tier; the other does not. Paid plans start at Free for Landbot and $29/month for Olark.
Does Landbot or Olark run on more platforms?: Landbot runs on web. Olark runs on Web.
Can I use Landbot for free?: Yes. Landbot has a free tier, so you can try it without paying. Olark starts at $29/month.
What is Landbot best used for?: Landbot is most often used for lead qualification chatbots on websites, whatsapp customer engagement, interactive conversational forms, automated first-line customer support. Of those, lead qualification chatbots on websites and whatsapp customer engagement are not what Olark is typically brought in for.
What can Landbot do that Olark cannot?: Landbot covers Visual Flow Builder, WhatsApp Integration, AI Chats, Human Handoff. Olark covers Live chat, Chat transcripts, Visitor insights, Customization.

Answered from the vendors’ own pages

Landbot: What happens after the free trial ends?

Users are automatically moved to the Free plan with no charge, since Landbot does not require a credit card for trials.

Source

Olark: How much does Olark's Standard AI plan cost?

Olark's Standard AI Website Agent plan costs $400 per month when billed annually ($4,800/year). This includes one human agent seat, unlimited AI conversations, automatic FAQ updates, lead capture, and white glove support with no token limits or overages.

Source

Landbot: Can I cancel a monthly plan anytime?

Yes, monthly plans are month-to-month and can be cancelled at any time from account settings with no long-term contract.

Source

Olark: What is the cost for additional agent seats on Olark?

Additional human agent seats on Olark cost $29 per agent per month. This rate applies when upgrading from the Standard AI plan.

Source

Landbot: Does Landbot support WhatsApp?

Yes, WhatsApp is included in the Professional WhatsApp plan and can be added to Professional for an extra €100/month, including one WhatsApp number.

Source

Olark: Does Olark charge based on token usage?

No, Olark explicitly states 'No token costs, ever.' The Standard AI plan charges per agent seat with no usage-based overages or token limits, avoiding unexpected cost spikes during peak traffic periods.

Source

Landbot vs Olark

Landbot

Olark

The short version

Where they differ

What each one covers

Only in Landbot

Only in Olark

What people use each for

Landbot

Olark

Where each one falls short

Landbot

Olark

Pricing, plan by plan

Landbot

Olark

Which should you pick?

Choose Landbot if

Choose Olark if

Questions people ask

Answered from the vendors’ own pages

Related pages

More on Landbot

More on Olark

Keep looking

Other head to heads