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Government · head to head

CityView vs NEXGEN Asset Management

CityView logo

CityView

Government

Community Development Software

From
$10000/year
Rated
-
Full reviewWebsite
NEXGEN Asset Management logo

NEXGEN Asset Management

Government

Combined EAM and CMMS for utilities and municipalities with Esri GIS at the centre of the asset register

From
On request
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: CityView high implementation and licensing costs for smaller municipalities; NEXGEN Asset Management pricing keys off asset count, so a routine GIS resegmentation that splits mains into more records can raise your subscription without adding a single user or work order.
  • They diverge on capability: CityView covers Building Permits, NEXGEN Asset Management covers Esri GIS integration.
  • Prices and features above were last checked on 1 September 2026.

Where they differ

Only the attributes on which CityView and NEXGEN Asset Management actually diverge.

Attributes where CityView and NEXGEN Asset Management differ
AttributeCityViewNEXGEN Asset Management
Starting price$10000/yearOn request
Pricing modelUnknownquote
PlatformsWebWeb, iOS, Android
Founded1976Unknown

Identical on both: free tier (No), user rating (Not yet rated), category (Government).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in CityView

  • Building Permits
  • Business Licensing
  • Code Enforcement
  • Inspections Management
  • Online Citizen Portal
  • Esri ArcGIS
  • Microsoft Office
  • Payment Gateways

Only in NEXGEN Asset Management

  • Esri GIS integration
  • Risk and criticality
  • Condition assessment
  • Capital planning
  • Work orders
  • Mobile field app
  • Service requests
  • Inventory and purchasing

What people use each for

The jobs each tool is most often brought in to do.

CityView

  • Citizen Servicesnot NEXGEN Asset Management
  • Records Managementnot NEXGEN Asset Management
  • Public Safetynot NEXGEN Asset Management
  • Civic Engagementnot NEXGEN Asset Management

NEXGEN Asset Management

  • A water utility that must show a board why a specific main is being replaced this year rather than nextnot CityView
  • A city public works department consolidating a GIS asset inventory and a paper work order process into one systemnot CityView
  • An airport authority tracking condition assessments across airside and landside assets with capital forecastingnot CityView
  • A district that needs citizen service requests to become tracked work orders with an auditable historynot CityView

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

CityView

  • High implementation and licensing costs for smaller municipalities
  • Complex setup and customization requiring expert assistance

NEXGEN Asset Management

  • Pricing keys off asset count, so a routine GIS resegmentation that splits mains into more records can raise your subscription without adding a single user or work order.
  • Nothing is published and the vendor is small, so the reference set you can call is limited and mostly Californian and North American public agencies.
  • The interface is dated compared with modern CMMS products, which hurts adoption among field crews who compare it to consumer apps on their own phones.
  • GIS integration is the product strength and also its dependency; agencies without a maintained ArcGIS asset layer face a data preparation project before NEXGEN is useful.
  • As a small vendor it carries acquisition risk, and in this segment acquisitions have repeatedly meant a product frozen while it is folded into a larger portfolio.

Pricing, plan by plan

CityView

$10000/year

No published plan breakdown. See the CityView review.

NEXGEN Asset Management

On request
  • NEXGEN Asset Management$undefined/year
    • Tiered pricing based on the number of assets under management
    • Implementation, GIS integration and data migration quoted separately
    • Mobile module licensed alongside the core platform

Which should you pick?

Choose CityView if

  • You need building permits.
  • You also want business licensing.
CityView review

Choose NEXGEN Asset Management if

  • You need esri gis integration.
  • You work on Web, iOS, Android.
  • You also want risk and criticality.
NEXGEN Asset Management review

Questions people ask

Is CityView or NEXGEN Asset Management better?
Neither clearly leads. CityView starts at $10000/year and NEXGEN Asset Management at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, CityView or NEXGEN Asset Management?
CityView starts at $10000/year and NEXGEN Asset Management at On request.
Does CityView or NEXGEN Asset Management run on more platforms?
CityView runs on Web. NEXGEN Asset Management runs on Web, iOS, Android.
What is CityView best used for?
CityView is most often used for citizen services, records management, public safety, civic engagement. Of those, citizen services and records management are not what NEXGEN Asset Management is typically brought in for.
What can CityView do that NEXGEN Asset Management cannot?
CityView covers Building Permits, Business Licensing, Code Enforcement, Inspections Management. NEXGEN Asset Management covers Esri GIS integration, Risk and criticality, Condition assessment, Capital planning.

Answered from the vendors’ own pages

CityView: Is CityView cloud-based or on-premise?

CityView offers both cloud-based SaaS deployments and on-premise options depending on municipality preference and requirements.

Source
NEXGEN Asset Management: How is NEXGEN priced?

On a tiered model based on the number of assets under management, quoted per agency. Nothing is published.

CityView: What modules are included?

CityView Suite includes Property Information, Permits and Inspections, Planning, Code Enforcement, Licensing, Animal Licensing, Service Requests, Rental Housing, Cemetery Management, Parking Management, and Cashiering modules.

Source
NEXGEN Asset Management: Do we need Esri ArcGIS?

Not strictly, but the product is designed around it and most of the value assumes a maintained GIS asset layer.

CityView: How long has CityView been in the market?

CityView has over 40 years of experience serving local governments with community development and municipal land management solutions.

Source
NEXGEN Asset Management: Does it handle capital planning?

Yes. Risk, criticality and condition scores feed multi-year renewal forecasts intended for board and council submissions.

CityView: What is the pricing structure?

CityView pricing ranges from $10,000 to $75,000+ per year for mid-sized municipalities, or approximately $100 to $250 per user per month for SaaS deployments, depending on modules selected.

Source
NEXGEN Asset Management: Is there a mobile app?

Yes, a map-based field application with offline capability, licensed alongside the core platform.

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