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Government · head to head

mySidewalk vs Resolver

mySidewalk logo

mySidewalk

Government

Community data dashboards for local government and public health, prewired to federal datasets

From
On request
Free plan
No
Full reviewWebsite
Resolver logo

Resolver

Cybersecurity

Risk, incident and investigations platform for corporate security and operational risk teams, owned by Kroll

From
On request
Free plan
No
Full reviewWebsite

The short version

  • Each has a real cost: mySidewalk it produces analysis and presentation rather than operational change, so the value has to be re argued at every renewal against services with more visible outputs.; Resolver kroll ownership since 2022 means the product is sold alongside risk consulting services, so buyers who want software with no services attach should expect that conversation and should price the licence separately in negotiation.
  • They diverge on capability: mySidewalk covers Prewired federal datasets, Resolver covers Incident management.
  • Prices and features above were last checked on 31 August 2026.

Where they differ

Only the attributes on which mySidewalk and Resolver actually diverge.

Attributes where mySidewalk and Resolver differ
AttributemySidewalkResolver
PlatformsWebWeb, iOS, Android
CategoryGovernmentCybersecurity

Identical on both: starting price (On request), pricing model (quote), free tier (No), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in mySidewalk

  • Prewired federal datasets
  • Margin of error handling
  • Custom geographies
  • Published dashboards
  • Local data integration
  • Report generation

Only in Resolver

  • Incident management
  • Investigations
  • Enterprise risk management
  • Internal audit
  • Compliance and obligations
  • Business continuity
  • Risk Event Management
  • Configurable dashboards

What people use each for

The jobs each tool is most often brought in to do.

mySidewalk

  • A public health department producing a community health needs assessment on deadlinenot Resolver
  • A city applying for federal funding that requires demographic and disparity evidence for a service areanot Resolver
  • An agency that lost its only analyst who understood American Community Survey margins of errornot Resolver
  • A council wanting published neighbourhood indicator dashboards residents can browsenot Resolver

Resolver

  • A national retailer consolidating store incident reporting, loss prevention cases and investigations into one system with defensible evidence handlingnot mySidewalk
  • A bank that needs operational risk events captured against a risk and control register rather than in spreadsheets and emailnot mySidewalk
  • A university security operations centre running dispatch, case management and clery-style reporting from a single recordnot mySidewalk
  • An organisation that already retains Kroll for investigations and wants case intake and vendor handoff in the same platformnot mySidewalk

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

mySidewalk

  • It produces analysis and presentation rather than operational change, so the value has to be re argued at every renewal against services with more visible outputs.
  • Budget frequently comes from a grant, which means the subscription is exposed when the grant cycle ends rather than being protected as core infrastructure.
  • The prewired datasets are American, so the platform has effectively no value outside United States federal statistical sources.
  • Analytical depth is bounded by what the platform exposes, so an agency with a genuine analyst will hit the ceiling and move to a statistical environment.
  • Small area estimates remain small area estimates, and presenting them as polished dashboards can lend unwarranted confidence to figures whose error bars overlap.

Resolver

  • Kroll ownership since 2022 means the product is sold alongside risk consulting services, so buyers who want software with no services attach should expect that conversation and should price the licence separately in negotiation.
  • Configuration flexibility comes at the cost of implementation time, with deployments commonly running several months and typically requiring vendor or partner services, so the first-year cost is well above the annual licence.
  • Module-based pricing means the platform gets expensive quickly once you add audit, compliance and continuity to a security-led purchase, and modules bought later rarely carry the discount of the original deal.
  • The IT and cyber compliance side is thinner than dedicated tools, so organisations chasing SOC 2 or ISO 27001 evidence automation will find it does not replace a Drata or Vanta.
  • Reporting is capable but the drag and drop builder has a real learning curve, and organisations that do not train an internal administrator end up raising support tickets for changes that should be self-service.

Pricing, plan by plan

mySidewalk

On request
  • mySidewalk$undefined/year
    • Quoted annually by agency scope and dataset needs
    • Custom geography and local data integration work priced separately
    • No public price list, though agency contracts are public records

Resolver

On request
  • Resolver Core$undefined/year
    • Priced by modules selected and number of users
    • Annual or multi-year enterprise agreement
    • Implementation and configuration quoted separately

Which should you pick?

Choose mySidewalk if

  • You need prewired federal datasets.
  • You also want margin of error handling.
mySidewalk review

Choose Resolver if

  • You need incident management.
  • You work on Web, iOS, Android.
  • You also want investigations.
Resolver review

Questions people ask

Is mySidewalk or Resolver better?
Neither clearly leads. mySidewalk starts at On request and Resolver at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, mySidewalk or Resolver?
mySidewalk starts at On request and Resolver at On request.
Does mySidewalk or Resolver run on more platforms?
mySidewalk runs on Web. Resolver runs on Web, iOS, Android.
What is mySidewalk best used for?
mySidewalk is most often used for a public health department producing a community health needs assessment on deadline, a city applying for federal funding that requires demographic and disparity evidence for a service area, an agency that lost its only analyst who understood american community survey margins of error, a council wanting published neighbourhood indicator dashboards residents can browse. Of those, a public health department producing a community health needs assessment on deadline and a city applying for federal funding that requires demographic and disparity evidence for a service area are not what Resolver is typically brought in for.
What can mySidewalk do that Resolver cannot?
mySidewalk covers Prewired federal datasets, Margin of error handling, Custom geographies, Published dashboards. Resolver covers Incident management, Investigations, Enterprise risk management, Internal audit.

Answered from the vendors’ own pages

mySidewalk: What problem does it actually solve?

Correct use of American Community Survey and federal health data for small geographies, which is difficult and is usually held by one person in an agency.

Resolver: Who owns Resolver?

Kroll, which acquired it in 2022. It is marketed as a Kroll business and sold alongside Kroll risk and investigations services.

mySidewalk: Is it useful outside the United States?

No. Its value is the maintained pipeline into US federal statistical datasets.

Resolver: What does Resolver cost?

Pricing is not published. It is quoted by module and user count on an annual or multi-year enterprise agreement, with implementation charged separately.

mySidewalk: Who buys it?

Mostly public health departments and city planning or performance teams, often funded from a grant that requires the evidence it produces.

Resolver: Is Resolver a SOC 2 compliance tool?

No. It is a risk, incident and investigations platform. Automated evidence collection for security certifications is not its strength.

mySidewalk: Can we see comparable contract values?

Yes. Agency contracts are public records and appear in council and health board agenda materials.

Resolver: How long does implementation take?

Months rather than weeks for a multi-module deployment, and most customers use vendor or partner services to configure it.

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