Softwr

Travel · head to head

Bokun vs Shiji

Bokun logo

Bokun

Travel

Tour and activity booking platform tied to Viator distribution, from free to $499 a month

From
Free
Rated
-
Full reviewWebsite
Shiji logo

Shiji

Travel

Enterprise hospitality platform covering PMS, point of sale and payments, owned by a Chinese listed group

From
On request
Rated
-
Full reviewWebsite

The short version

  • Only Bokun has a free tier, so it costs nothing to try first.
  • Each has a real cost: Bokun viator bookings are exempt from the booking fee while your own direct bookings are not, so the pricing structure rewards selling through the parent marketplace rather than through your own site.; Shiji chinese ownership and a Shenzhen listing raise data residency and supply chain questions that must be settled during procurement, and in United States government or defence-adjacent accounts they can end the evaluation outright.
  • They diverge on capability: Bokun covers Channel manager, Shiji covers Daylight PMS.
  • Prices and features above were last checked on 31 August 2026.

Where they differ

Only the attributes on which Bokun and Shiji actually diverge.

Attributes where Bokun and Shiji differ
AttributeBokunShiji
Starting priceFreeOn request
Pricing modelPer month plus a booking feequote
Free tierYesNo

Identical on both: platforms (Web, iOS, Android), user rating (Not yet rated), category (Travel).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Bokun

  • Channel manager
  • Booking widgets
  • Marketplace
  • Product and availability setup
  • Offline bookings
  • Vouchers and redemption

Only in Shiji

  • Daylight PMS
  • Infrasys POS
  • Payments
  • Distribution
  • Guest engagement
  • Open API access
  • Regional data centres
  • Multi-language and multi-currency

What people use each for

The jobs each tool is most often brought in to do.

Bokun

  • An operator already doing significant Viator volume who wants that channel to cost nothing in software feesnot Shiji
  • A city tour company reselling partner products and taking commission through the Bokun marketplacenot Shiji
  • An operator wanting a fixed monthly subscription rather than a percentage of every booking as FareHarbor chargesnot Shiji
  • A business taking most bookings by phone, which incur no Bokun booking fee at allnot Shiji

Shiji

  • An international luxury group replacing Opera across dozens of properties without moving to a small cloud vendornot Bokun
  • A resort with a dozen restaurants and bars needing one point of sale across all outletsnot Bokun
  • An Asia Pacific group requiring native multi-currency, multi-language operation across marketsnot Bokun
  • A hotel company consolidating PMS, POS and payment onto a single vendor contractnot Bokun

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Bokun

  • Viator bookings are exempt from the booking fee while your own direct bookings are not, so the pricing structure rewards selling through the parent marketplace rather than through your own site.
  • The booking fee sits on top of the monthly subscription, so an operator on Start pays $49 plus 1.5% of direct online revenue and the plan price alone understates the cost.
  • The free plan is limited to a single user and constrained features, so any business with staff has to move to a paid tier almost immediately.
  • Adopting it deepens commercial dependence on Tripadvisor and Viator, which is uncomfortable if your strategy is reducing OTA commission exposure.
  • Reporting and back-office depth are lighter than dedicated operator platforms, so businesses with complex resource scheduling or multi-site operations often need workarounds.

Shiji

  • Chinese ownership and a Shenzhen listing raise data residency and supply chain questions that must be settled during procurement, and in United States government or defence-adjacent accounts they can end the evaluation outright.
  • Pricing is entirely quoted with no published figures at any product level, so comparing Shiji against Oracle or Mews on cost requires a full sales engagement.
  • The portfolio is partly assembled from acquisitions, and the degree of integration between products varies, so a group buying several Shiji modules should test the joins rather than assume them.
  • Implementation timelines at enterprise scale run to many months and require interface development that is charged on top of licence, which is a substantial hidden budget line.
  • It is not a realistic option below roughly the mid-scale group level; a single independent hotel will not get sensible pricing or attention.

Pricing, plan by plan

Bokun

Free
  • FreeFree
    • One user
    • No monthly fee
    • No Bokun booking fee
  • Start$49/month
    • Up to 5 users
    • 1.5% booking fee on direct online bookings
    • No booking fee on Viator bookings
  • Plus$149/month
    • Up to 10 users
    • 1.25% booking fee on direct online bookings
    • No Bokun fee on Viator bookings
  • Premium$499/month
    • Unlimited users
    • 1% booking fee on direct online bookings
    • No Bokun fee on Viator bookings

Shiji

On request
  • Shiji Enterprise Platform$undefined/year
    • Quoted per property and per portfolio
    • PMS, POS and payments priced as separate lines
    • Implementation and interface development charged separately

Which should you pick?

Choose Bokun if

  • You need channel manager.
  • You want to start without paying.
  • You work on Web, iOS, Android.
  • You also want booking widgets.
Bokun review

Choose Shiji if

  • You need daylight pms.
  • You work on Web, iOS, Android.
  • You also want infrasys pos.
Shiji review

Questions people ask

Is Bokun or Shiji better?
Neither clearly leads. Bokun starts at Free and Shiji at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Bokun or Shiji?
Bokun has a free tier; the other does not. Paid plans start at Free for Bokun and On request for Shiji.
Does Bokun or Shiji run on more platforms?
Both run on Web, iOS, Android, so platform support will not decide this one for you.
Can I use Bokun for free?
Yes. Bokun has a free tier, so you can try it without paying. Shiji starts at On request.
What is Bokun best used for?
Bokun is most often used for an operator already doing significant viator volume who wants that channel to cost nothing in software fees, a city tour company reselling partner products and taking commission through the bokun marketplace, an operator wanting a fixed monthly subscription rather than a percentage of every booking as fareharbor charges, a business taking most bookings by phone, which incur no bokun booking fee at all. Of those, an operator already doing significant viator volume who wants that channel to cost nothing in software fees and a city tour company reselling partner products and taking commission through the bokun marketplace are not what Shiji is typically brought in for.
What can Bokun do that Shiji cannot?
Bokun covers Channel manager, Booking widgets, Marketplace, Product and availability setup. Shiji covers Daylight PMS, Infrasys POS, Payments, Distribution.

Answered from the vendors’ own pages

Bokun: Are Viator bookings really free of Bokun fees?

Yes on the paid plans. Direct online bookings through your own widget carry 1% to 1.5% depending on tier.

Shiji: What do you actually buy from Shiji?

Most commonly Daylight PMS, Infrasys point of sale, or both, plus payments. The group name covers a wider portfolio than any one hotel purchases.

Bokun: Can I pass the booking fee to customers?

Yes, on the paid plans the fee can be added to the customer price rather than absorbed.

Shiji: Does Chinese ownership matter?

It can. For United States government-adjacent business and some corporate accounts it triggers data residency and supply chain review, so raise it at the start of procurement rather than at contract stage.

Bokun: Who owns Bokun?

Viator, which is part of Tripadvisor.

Shiji: Is Shiji an alternative to Oracle Hospitality?

Yes, and that is largely its positioning at the enterprise end, particularly in international luxury groups where Infrasys already has deployment.

Bokun: Is the free plan usable in a real business?

Only for a solo operator. It is one user with limited features.

Shiji: Can a single hotel buy it?

In principle, but the commercial model, implementation cost and support structure assume a group, and small properties are better served elsewhere.

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