Remote Work · head to head
Make vs Salesforce Flows
The short version
- Each has a real cost: Make free tier limited to 1,000 credits per month; Salesforce Flows not suitable for highly complex scenarios with intricate decision-making or bulk data processing
- They diverge on capability: Make covers Visual workflow builder, Salesforce Flows covers Visual flow builder.
- Prices and features above were last checked on 30 August 2026.
Where they differ
Only the attributes on which Make and Salesforce Flows actually diverge.
| Attribute | Make | Salesforce Flows |
|---|---|---|
| Pricing model | freemium | Unknown |
| Platforms | Web | Salesforce Cloud, Web, Mobile |
| Category | Remote Work | Automation Integration |
| Founded | 2013 | 1999 |
Identical on both: starting price (Free), free tier (Yes), user rating (Not yet rated).
What each one covers
Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.
Only in Make
- Visual workflow builder
- API connectors
- Data transformation
- Scheduling
- Team collaboration
- 1000+ apps
- Custom APIs
- REST endpoints
Only in Salesforce Flows
- Visual flow builder
- Approvals
- Scheduled actions
- Screen flows
- Multi-step workflows
- Salesforce native
- External APIs
- Third-party apps
Both cover
- Webhooks
- Conditional logic
- Error handling
- Webhooks
- Cloud deployment
- Web support
What people use each for
The jobs each tool is most often brought in to do.
Make
- Automating integrations between 3,000+ pre-built applicationsnot Salesforce Flows
- Building AI agents and workflow automation without extensive codingnot Salesforce Flows
- Enterprise automation with GDPR, SOC 2 Type II compliancenot Salesforce Flows
- Rapid deployment of automations from concept to livenot Salesforce Flows
Salesforce Flows
- Workflow Automationnot Make
- Data Integrationnot Make
- Process Automationnot Make
- App Integrationnot Make
- API Connectivitynot Make
Where each one falls short
Documented limitations, not opinions. Every one is a constraint you would hit in normal use.
Make
- Free tier limited to 1,000 credits per month
- Free tier restricted to 2 active scenarios maximum
- Free tier enforces 15-minute minimum scheduling interval
- Credit-based model means costs scale with usage volume, not just features
Salesforce Flows
- Not suitable for highly complex scenarios with intricate decision-making or bulk data processing
- No automatic record locking, causing conflicts when multiple users update same records
- Limited error handling compared to Apex
- Requires Enterprise edition or higher for full capabilities
- Auto-launched Flows cannot display screens to users
- Complex dependency management and configuration challenges when deploying between environments
Pricing, plan by plan
Make
FreeNo published plan breakdown. See the Make review.
Salesforce Flows
Free- Salesforce FreeFree
- 2 user licenses
- Basic workflows
- Limited automation
- Starter$25/user/month
- Sales flows
- Lead routing
- Email marketing analytics
- Professional$100/user/month
- Sales quoting
- Forecasting
- AppExchange access
- Enterprise$165/user/month
- Full Flow Builder
- Custom objects
- Sandboxes
Which should you pick?
Choose Make if
- You need visual workflow builder.
- You want to start without paying.
- You also want api connectors.
Choose Salesforce Flows if
- You need visual flow builder.
- You want to start without paying.
- You work on Salesforce Cloud, Web, Mobile.
- You also want approvals.
Questions people ask
- Is Make or Salesforce Flows better?
- Neither clearly leads. Make starts at Free and Salesforce Flows at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
- Which is cheaper, Make or Salesforce Flows?
- Make starts at Free and Salesforce Flows at Free.
- Does Make or Salesforce Flows run on more platforms?
- Make runs on Web. Salesforce Flows runs on Salesforce Cloud, Web, Mobile.
- Can I use Make for free?
- Both have a free tier, so you can try either at no cost before committing.
- What is Make best used for?
- Make is most often used for automating integrations between 3,000+ pre-built applications, building ai agents and workflow automation without extensive coding, enterprise automation with gdpr, soc 2 type ii compliance, rapid deployment of automations from concept to live. Of those, automating integrations between 3,000+ pre-built applications and building ai agents and workflow automation without extensive coding are not what Salesforce Flows is typically brought in for.
- What can Make do that Salesforce Flows cannot?
- Make covers Visual workflow builder, API connectors, Data transformation, Scheduling. Salesforce Flows covers Visual flow builder, Approvals, Scheduled actions, Screen flows. Both handle Webhooks, Conditional logic, Error handling, Webhooks.
Answered from the vendors’ own pages
Make: How is Make priced and does the free plan expire?
Make offers a free plan with 1,000 credits per month at no cost and no time limit. The free plan includes the no-code workflow builder, access to 3,000+ apps, and customer support. Paid tiers (Core, Pro, Teams) are $9-$29/month with 10,000+ credits included.
SourceSalesforce Flows: Which Salesforce editions include Flows?
Salesforce Flow Builder is included in Enterprise Edition ($165/user/month) and above. Professional Edition lacks advanced automation capabilities and Flow Builder access. Starter and lower editions have limited Flow support.
SourceMake: What happens if I exceed my monthly credits?
Extra credits beyond the monthly allowance can be purchased in bundles of 1,000 or 10,000. Auto-purchasing is available for Core, Pro, and Teams plans to automatically buy additional credits when needed.
SourceSalesforce Flows: What are the main limitations of Salesforce Flows?
Flows are limited by DML operations (max 150 data elements that modify data), SOQL queries (max 100 data elements that retrieve data), and are not designed for bulk processing. Auto-launched Flows do not support screens and have limited error handling compared to Apex.
SourceMake: Can I save money by switching to annual billing?
Yes, annual plans offer 15% or more savings compared to monthly billing. Monthly subscriptions continue until the end of the billing month, while annual plans run for 12 months.
SourceSalesforce Flows: Can Salesforce Flows integrate with external systems?
Yes, through MuleSoft connectors and Salesforce API Catalog. Pre-built connectors exist for systems like Asana, and admins can create custom connectors. Complex integrations may still require Apex or third-party platforms.
SourceMake: What happens to unused credits if I cancel?
Unused monthly credits expire at the end of each billing cycle. With annual subscriptions on Pro and Teams plans, credits are maintained for the full 12-month term. Users can cancel at any time and the organization converts to the free plan after the current billing cycle ends.
SourceSalesforce Flows: When was Salesforce Flow redesigned?
Flow Builder was introduced in Spring '19 as a replacement for the previous Flow Designer, providing a more familiar interface similar to other Salesforce Lightning Builder tools.
SourceMake: How many active scenarios can I create on the free plan versus paid plans?
The free plan is limited to 2 active scenarios and has a 15-minute minimum interval between runs. Paid plans (Core and above) offer unlimited active scenarios with the ability to schedule runs down to the minute.
SourceRelated pages
More on Salesforce Flows
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