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Remote Work · head to head

ConnectWise vs Kumospace

ConnectWise logo

ConnectWise

Remote Work

Software built to power your business

From
On request
Rated
-
Kumospace logo

Kumospace

Remote Work

Spatial virtual office where proximity in a 2D map controls who you can hear

From
Free
Rated
-

The short version

  • Only Kumospace has a free tier, so it costs nothing to try first.
  • Each has a real cost: ConnectWise no published pricing tiers or standard rates; all pricing requires custom quote from sales team; Kumospace reporting from late 2025 described the team as having shrunk to roughly eleven people with the chief executive publicly listed as leading a separate company, so continuity is a genuine question and should be checked before a multi-year commitment.
  • Prices and features above were last checked on 31 August 2026.

Where they differ

Only the attributes on which ConnectWise and Kumospace actually diverge.

Attributes where ConnectWise and Kumospace differ
AttributeConnectWiseKumospace
Starting priceOn requestFree
Pricing modelquotePer user per month
Free tierNoYes
PlatformsWebWeb, Windows, macOS, iOS, Android

Identical on both: user rating (Not yet rated), category (Remote Work).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in ConnectWise

Nothing recorded that Kumospace does not also cover.

Only in Kumospace

  • Proximity audio and video
  • Persistent floor plans
  • Virtual events
  • Screen sharing and whiteboards
  • Team chat
  • Recording
  • Multiple floors
  • Enterprise controls

What people use each for

The jobs each tool is most often brought in to do.

ConnectWise

  • Managing service desk tickets for multiple client organizationsnot Kumospace
  • Automating patch deployment and endpoint security monitoringnot Kumospace
  • Enabling remote technical support through integrated toolsnot Kumospace
  • Calculating billable hours and client invoicing automaticallynot Kumospace

Kumospace

  • A fully distributed team that has lost incidental conversation and wants colleagues reachable in thirty seconds without booking a slot in a calendar.not ConnectWise
  • A support or operations team working a shared shift who want to overhear and jump into each other's calls the way they would across a desk.not ConnectWise
  • An agency running client work in separate rooms on one floor, where account teams can move between projects without leaving and rejoining meetings.not ConnectWise
  • A company running an internal all-hands or social event where people should be able to break into small groups and drift between them rather than sit in one grid.not ConnectWise

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

ConnectWise

  • No published pricing tiers or standard rates; all pricing requires custom quote from sales team
  • Must complete sales form or request demo to understand pricing, creating friction in the buying process
  • Most products (RMM, PSA, backup, CPQ) use quote-based model, only ScreenConnect has dedicated pricing page

Kumospace

  • Reporting from late 2025 described the team as having shrunk to roughly eleven people with the chief executive publicly listed as leading a separate company, so continuity is a genuine question and should be checked before a multi-year commitment.
  • Product development has visibly slowed against the category; capabilities that rivals now treat as standard, such as an AI note taker and asynchronous video, are absent.
  • Leaving a spatial office open all day means continuous audio and video connections, which is heavier on laptop battery and bandwidth than an occasional call and is a real complaint from users on poor connections.
  • The free tier caps at five registered members, which is below the size at which a spatial office starts to be useful, so evaluating it properly requires paying.
  • Adoption is behavioural, not technical: teams that do not build a habit of being present in the space get nothing from it, and the licence quietly becomes an unused cost that shows up at renewal.

Pricing, plan by plan

ConnectWise

On request

No published plan breakdown. See the ConnectWise review.

Kumospace

Free
  • FreeFree
    • Up to 5 registered members
    • Desktop and mobile apps
    • Customisable spaces
  • Business$16/month
    • Unlimited registered members
    • Recording
    • Unlimited chat history
  • Enterprise$undefined/month
    • Single sign-on
    • Custom domains
    • Service level agreement

Which should you pick?

Choose ConnectWise if

Nothing in the data separates ConnectWise from Kumospace on the points above - pick on price and on how each one feels to use.

Choose Kumospace if

  • You need proximity audio and video.
  • You want to start without paying.
  • You work on Web, Windows, macOS, iOS, Android.
  • You also want persistent floor plans.

Questions people ask

Is ConnectWise or Kumospace better?
Neither clearly leads. ConnectWise starts at On request and Kumospace at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, ConnectWise or Kumospace?
Kumospace has a free tier; the other does not. Paid plans start at On request for ConnectWise and Free for Kumospace.
Does ConnectWise or Kumospace run on more platforms?
ConnectWise runs on Web. Kumospace runs on Web, Windows, macOS, iOS, Android.
Can I use Kumospace for free?
Yes. Kumospace has a free tier, so you can try it without paying. ConnectWise starts at On request.
What is ConnectWise best used for?
ConnectWise is most often used for managing service desk tickets for multiple client organizations, automating patch deployment and endpoint security monitoring, enabling remote technical support through integrated tools, calculating billable hours and client invoicing automatically. Of those, managing service desk tickets for multiple client organizations and automating patch deployment and endpoint security monitoring are not what Kumospace is typically brought in for.
What can ConnectWise do that Kumospace cannot?
Kumospace covers Proximity audio and video, Persistent floor plans, Virtual events, Screen sharing and whiteboards.

Answered from the vendors’ own pages

ConnectWise: How much does ConnectWise cost?

ConnectWise does not publish specific pricing. The platform uses a custom quote model where businesses complete a form describing their needs, and the sales team creates a personalized quote. Pricing varies based on business size, solution requirements, and other factors.

Source
Kumospace: Is Kumospace still trading?

Yes, the site and pricing page are live and the product is purchasable. However, reporting from late 2025 put the team at around eleven people, so verify staffing and roadmap before a long commitment.

ConnectWise: What ConnectWise solutions are included in a quote?

Solutions requiring custom quotes include ConnectWise RMM, ConnectWise PSA, backup and disaster recovery, CPQ (quote automation), expert services, cybersecurity detection and response, and various specialized modules. ScreenConnect is the only product with published pricing available directly.

Source
Kumospace: What does it cost?

A free tier for up to five registered members, Business at 16 US dollars per user per month with a 20 per cent annual discount, and a quoted Enterprise tier.

ConnectWise: Does ConnectWise offer a free trial?

ConnectWise mentions starting free trials as a way to discuss pricing, but specific trial length or features are not published on the pricing page. Users must contact sales or request a demo to access trial information.

Source
Kumospace: What is proximity audio?

You hear people whose avatars are near yours in the 2D map and stop hearing them as you move away, which allows unplanned conversation.

Kumospace: Did Kumospace acquire a competitor?

Yes, it bought Kosy Office in 2023 for a reported 10 million US dollars.

Kumospace: Can it replace Zoom or Teams?

For internal presence and informal conversation, yes. Most teams keep a conventional conferencing tool for external meetings.

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