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Software · head to head

ConnectWise vs Vidyard

C

ConnectWise

Software

Software built to power your business

From
On request
Rated
-
Full reviewWebsite
Vidyard logo

Vidyard

Software

Video messaging for sales and marketing

From
Free
Rated
-
Full reviewWebsite

The short version

  • Only Vidyard has a free tier, so it costs nothing to try first.
  • Each has a real cost: ConnectWise rMM, backup and cybersecurity products require filling out a quote request form rather than showing a price; only ScreenConnect remote support pricing is shown directly on the site, per connectwise.com, August 2026; Vidyard free plan limited to 5 video recordings per month and 15 AI videos per month

Where they differ

Only the attributes on which ConnectWise and Vidyard actually diverge.

Attributes where ConnectWise and Vidyard differ
AttributeConnectWiseVidyard
Starting priceOn requestFree
Pricing modelquoteUnknown
Free tierNoYes
PlatformsWebWeb, Chrome extension
FoundedUnknown2011

Identical on both: user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in ConnectWise

Nothing recorded that Vidyard does not also cover.

Only in Vidyard

  • Video recording
  • CRM integration
  • Video analytics
  • Email embedding
  • Chrome support
  • Firefox support
  • Edge support

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

ConnectWise

  • RMM, backup and cybersecurity products require filling out a quote request form rather than showing a price; only ScreenConnect remote support pricing is shown directly on the site, per connectwise.com, August 2026

Vidyard

  • Free plan limited to 5 video recordings per month and 15 AI videos per month
  • Advanced team analytics and integrations require Teams plan
  • Video Agent automation requires add-on purchase
  • No self-hosted option available

Pricing, plan by plan

ConnectWise

On request

No published plan breakdown. See the ConnectWise review.

Vidyard

Free
  • FreeFree
    • 15 AI videos per month
    • 5 video recordings per month
    • Basic editing
  • Starter$null/month
    • Unlimited video recording
    • Full analytics
    • Branded sharing pages
  • Teams$null/month
    • Everything in Starter
    • CRM integrations
    • Advanced team analytics
  • Enterprise$null/month
    • Unlimited integrations
    • SSO
    • Custom permissions

Which should you pick?

Choose ConnectWise if

Nothing in the data separates ConnectWise from Vidyard on the points above - pick on price and on how each one feels to use.

ConnectWise review

Choose Vidyard if

  • You need video recording.
  • You want to start without paying.
  • You work on Web, Chrome extension.
  • You also want crm integration.
Vidyard review

Questions people ask

Is ConnectWise or Vidyard better?
Neither clearly leads. ConnectWise starts at On request and Vidyard at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, ConnectWise or Vidyard?
Vidyard has a free tier; the other does not. Paid plans start at On request for ConnectWise and Free for Vidyard.
Does ConnectWise or Vidyard run on more platforms?
ConnectWise runs on Web. Vidyard runs on Web, Chrome extension.
Can I use Vidyard for free?
Yes. Vidyard has a free tier, so you can try it without paying. ConnectWise starts at On request.
What can ConnectWise do that Vidyard cannot?
Vidyard covers Video recording, CRM integration, Video analytics, Email embedding.

Answered from the vendors’ own pages

Vidyard: Does Vidyard have a free plan?

Yes. Vidyard's free plan includes 15 AI videos per month, 5 video recording limit per month, basic video editing, and limited integrations.

Source
Vidyard: What integrations does Vidyard offer?

Vidyard integrates with 51+ platforms including Salesforce, HubSpot, Gmail, Outlook, LinkedIn, Slack, and Zapier for workflow automation.

Source
Vidyard: Can Vidyard videos show engagement analytics?

Yes. Vidyard tracks video engagement including watch time, who viewed the video, when they watched it, and click-through rates on CTAs.

Source
Vidyard: What is the Video Agent feature?

Video Agent uses AI avatars to automatically generate and send personalized videos at scale. You provide the message, and the AI creates a video in your likeness for mass outreach.

Source
Vidyard: Does Vidyard work with email platforms?

Yes. Vidyard integrates with Gmail and Outlook to let you record and send videos directly from your inbox, with engagement tracking syncing back to email.

Source
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Related pages

More on ConnectWise

More on Vidyard

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