Email Marketing · head to head
Klaviyo vs ActiveCampaign

Klaviyo
Email Marketing
The email and SMS marketing platform for ecommerce
- From
- Free
- Rated
- -

ActiveCampaign
Email Marketing
CRM, marketing automation, and sales platform
- From
- Free
- Rated
- -
The short version
- Each has a real cost: Klaviyo the free plan caps active profiles at 250 and sends at 500 emails a month; ActiveCampaign starter tier capped at 5 automation actions per automation; unlimited actions require Plus tier or higher
- They diverge on capability: Klaviyo covers SMS marketing, ActiveCampaign covers Contact management.
Where they differ
Only the attributes on which Klaviyo and ActiveCampaign actually diverge.
| Attribute | Klaviyo | ActiveCampaign |
|---|---|---|
| Pricing model | freemium | subscription |
| Platforms | Web | Cloud-based SaaS |
| Founded | 2012 | 2003 |
Identical on both: starting price (Free), free tier (Yes), user rating (Not yet rated), category (Email Marketing).
What each one covers
Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.
Only in Klaviyo
- SMS marketing
- Push notifications
- Segmentation
- A/B testing
- Reporting & analytics
- Ecommerce integrations
Only in ActiveCampaign
- Contact management
- Sales pipeline
- Customer service
- Reporting
- Automation
- Zapier
- Slack
- Salesforce
Both cover
- Email marketing
- Marketing automation
What people use each for
The jobs each tool is most often brought in to do.
Klaviyo
- Email and SMS marketing automation for ecommerce storesnot ActiveCampaign
- Segmenting customers on purchase and behaviour datanot ActiveCampaign
ActiveCampaign
- Businesses automating cross-channel campaigns (email, SMS, WhatsApp)not Klaviyo
- Marketing teams needing AI-driven lead scoring and automationnot Klaviyo
Where each one falls short
Documented limitations, not opinions. Every one is a constraint you would hit in normal use.
Klaviyo
- The free plan caps active profiles at 250 and sends at 500 emails a month
- Pricing scales with stored profile count rather than with messages sent, so an unengaged list costs the same as an active one
- SMS is metered separately, with only $5 of mobile messages included on the free plan
- Paid tier prices are not published on the pricing page and depend on profile count
ActiveCampaign
- Starter tier capped at 5 automation actions per automation; unlimited actions require Plus tier or higher
- Active Intelligence (AI features) limited or excluded in Starter and Plus tiers; Advanced Intelligence only available in Pro and Enterprise
- SSO and advanced CRM integrations only available in Pro and Enterprise tiers
- Multiple users scaling limited: Starter allows 1 user, Plus allows 3, Enterprise allows 5 users
Pricing, plan by plan
Klaviyo
Free- FreeFree
- Up to 500 contacts
- Unlimited campaigns
- Basic automation
- Pro$20/month
- Unlimited contacts
- SMS campaigns
- Advanced automation
ActiveCampaign
FreeNo published plan breakdown. See the ActiveCampaign review.
Which should you pick?
Choose Klaviyo if
- You need sms marketing.
- You want to start without paying.
- You also want push notifications.
Choose ActiveCampaign if
- You need contact management.
- You want to start without paying.
- You work on Cloud-based SaaS.
- You also want sales pipeline.
Questions people ask
- Is Klaviyo or ActiveCampaign better?
- Neither clearly leads. Klaviyo starts at Free and ActiveCampaign at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
- Which is cheaper, Klaviyo or ActiveCampaign?
- Klaviyo starts at Free and ActiveCampaign at Free.
- Does Klaviyo or ActiveCampaign run on more platforms?
- Klaviyo runs on Web. ActiveCampaign runs on Cloud-based SaaS.
- Can I use Klaviyo for free?
- Both have a free tier, so you can try either at no cost before committing.
- What is Klaviyo best used for?
- Klaviyo is most often used for email and sms marketing automation for ecommerce stores, segmenting customers on purchase and behaviour data. Of those, email and sms marketing automation for ecommerce stores and segmenting customers on purchase and behaviour data are not what ActiveCampaign is typically brought in for.
- What can Klaviyo do that ActiveCampaign cannot?
- Klaviyo covers SMS marketing, Push notifications, Segmentation, A/B testing. ActiveCampaign covers Contact management, Sales pipeline, Customer service, Reporting. Both handle Email marketing, Marketing automation.
Related pages
More on ActiveCampaign
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- ActiveCampaign vs MailerLite
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- ActiveCampaign vs Omnisend
- ActiveCampaign vs RD Station Marketing
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