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Food & Restaurant · head to head

HotSchedules vs Tock

HotSchedules logo

HotSchedules

Food & Restaurant

Restaurant employee scheduling software

From
$2/employee/month
Rated
-
Full reviewWebsite
Tock logo

Tock

Food & Restaurant

All-in-one reservation and events platform

From
$199/month
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: HotSchedules hotSchedules is sold by Fourth and its pricing page publishes no rate, no per location or per employee cost, no module price and no minimum commitment; Tock tock To Go pickup/delivery takes a 3% cut of orders from restaurants, with the separate $5 to $10 delivery charge passed to the consumer, per a case study reproduced on the vendor's own site (Internet Archive capture, 25 December 2022)
  • They diverge on capability: HotSchedules covers Employee scheduling, Tock covers Reservations.

Where they differ

Only the attributes on which HotSchedules and Tock actually diverge.

Attributes where HotSchedules and Tock differ
AttributeHotSchedulesTock
Starting price$2/employee/month$199/month
Founded19992014

Identical on both: pricing model (subscription), free tier (No), platforms (Web, Ios, Android), user rating (Not yet rated), category (Food & Restaurant).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in HotSchedules

  • Employee scheduling
  • Time tracking
  • Team messaging
  • Labor forecasting
  • Shift swapping
  • Compliance
  • All major POS
  • Payroll systems

Only in Tock

  • Reservations
  • Prepaid bookings
  • Event ticketing
  • Experiences
  • Table management
  • CRM
  • Toast
  • Square

Both cover

  • Web support
  • Ios support
  • Android support

What people use each for

The jobs each tool is most often brought in to do.

HotSchedules

  • Shift scheduling and shift swapping for hourly restaurant staffnot Tock
  • Labour forecasting against sales volumenot Tock
  • Time and attendance tracking across restaurant locationsnot Tock

Tock

  • Point of Salenot HotSchedules
  • Order Managementnot HotSchedules
  • Inventory Controlnot HotSchedules
  • Staff Schedulingnot HotSchedules

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

HotSchedules

  • HotSchedules is sold by Fourth and its pricing page publishes no rate, no per location or per employee cost, no module price and no minimum commitment
  • Obtaining a price requires a sales call or a demo request
  • Fourth sells HotSchedules alongside separate products including Adaco and MacromatiX, each quoted rather than listed

Tock

  • Tock To Go pickup/delivery takes a 3% cut of orders from restaurants, with the separate $5 to $10 delivery charge passed to the consumer, per a case study reproduced on the vendor's own site (Internet Archive capture, 25 December 2022)

Pricing, plan by plan

HotSchedules

$2/employee/month
  • Scheduling$2/employee/month
    • Scheduling
    • Communication
  • EnterpriseFree
    • Custom pricing
    • Full platform

Tock

$199/month
  • Basic$199/month
    • Reservations
    • Basic features
  • Plus$699/month
    • Events
    • Prepaid
    • Marketing
  • ProFree
    • Custom pricing
    • Full features

Which should you pick?

Choose HotSchedules if

  • You need employee scheduling.
  • You work on Web, Ios, Android.
  • You also want time tracking.
HotSchedules review

Choose Tock if

  • You need reservations.
  • You work on Web, Ios, Android.
  • You also want prepaid bookings.
Tock review

Questions people ask

Is HotSchedules or Tock better?
Neither clearly leads. HotSchedules starts at $2/employee/month and Tock at $199/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, HotSchedules or Tock?
HotSchedules starts at $2/employee/month and Tock at $199/month.
Does HotSchedules or Tock run on more platforms?
Both run on Web, Ios, Android, so platform support will not decide this one for you.
What is HotSchedules best used for?
HotSchedules is most often used for shift scheduling and shift swapping for hourly restaurant staff, labour forecasting against sales volume, time and attendance tracking across restaurant locations. Of those, shift scheduling and shift swapping for hourly restaurant staff and labour forecasting against sales volume are not what Tock is typically brought in for.
What can HotSchedules do that Tock cannot?
HotSchedules covers Employee scheduling, Time tracking, Team messaging, Labor forecasting. Tock covers Reservations, Prepaid bookings, Event ticketing, Experiences. Both handle Web support, Ios support, Android support.
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