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Logging · head to head

Logz.io vs New Relic

Logz.io logo

Logz.io

Logging

AI-Powered Log Analytics and Monitoring Platform

From
$99/month
Rated
-
Full reviewWebsite
New Relic logo

New Relic

Logging

Observability made simple

From
Free
Rated
-
Full reviewWebsite

The short version

  • Only New Relic has a free tier, so it costs nothing to try first.
  • Each has a real cost: Logz.io saaS-only with no self-hosting option; New Relic data ingest costs can be high for large-scale deployments with high logging volume, making budgeting difficult
  • They diverge on capability: Logz.io covers Log aggregation, New Relic covers APM.
  • Prices and features above were last checked on 2 September 2026.

Where they differ

Only the attributes on which Logz.io and New Relic actually diverge.

Attributes where Logz.io and New Relic differ
AttributeLogz.ioNew Relic
Starting price$99/monthFree
Free tierNoYes
PlatformsCloud (SaaS), WebWeb, Api, Mobile
Founded20142008

Identical on both: pricing model (Unknown), user rating (Not yet rated), category (Logging).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Logz.io

  • Log aggregation
  • AI-powered insights
  • Elasticsearch integration
  • Alert management
  • Security analytics
  • API
  • Webhooks
  • REST

Only in New Relic

  • APM
  • Infrastructure Monitoring
  • Log Management
  • Browser Monitoring
  • Synthetic Monitoring
  • Mobile Monitoring
  • Kubernetes Monitoring
  • AI Ops

What people use each for

The jobs each tool is most often brought in to do.

Logz.io

  • Log monitoringnot New Relic
  • Application performancenot New Relic
  • Security analyticsnot New Relic
  • Troubleshootingnot New Relic

New Relic

  • Application monitoringnot Logz.io
  • Infrastructure monitoringnot Logz.io
  • Error trackingnot Logz.io
  • Performance optimizationnot Logz.io

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Logz.io

  • SaaS-only with no self-hosting option
  • High pricing for long data retention periods, with steep cost increases for larger data volumes
  • UI can take up to 10 seconds to load
  • Geo-location data is old and inaccurate
  • Expensive for smaller companies with limited log volumes
  • Data retention limitations at 14 days may not meet compliance requirements

New Relic

  • Data ingest costs can be high for large-scale deployments with high logging volume, making budgeting difficult
  • Core user licensing model adds complexity to pricing with distinction between full platform users and basic users
  • Default logs obfuscation may miss some sensitive patterns requiring custom configuration
  • Retention limits even on paid tiers require additional storage for long-term compliance requirements

Pricing, plan by plan

Logz.io

$99/month
  • Pro$99/month
    • Log management
    • Real-time search
    • Basic alerts
  • Enterprise$undefined/mo
    • All Pro features
    • Advanced security
    • Dedicated support

New Relic

Free

No published plan breakdown. See the New Relic review.

Which should you pick?

Choose Logz.io if

  • You need log aggregation.
  • You work on Cloud (SaaS), Web.
  • You also want ai-powered insights.
Logz.io review

Choose New Relic if

  • You need apm.
  • You want to start without paying.
  • You work on Web, Api, Mobile.
  • You also want infrastructure monitoring.
New Relic review

Questions people ask

Is Logz.io or New Relic better?
Neither clearly leads. Logz.io starts at $99/month and New Relic at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Logz.io or New Relic?
New Relic has a free tier; the other does not. Paid plans start at $99/month for Logz.io and Free for New Relic.
Does Logz.io or New Relic run on more platforms?
Logz.io runs on Cloud (SaaS), Web. New Relic runs on Web, Api, Mobile.
Can I use New Relic for free?
Yes. New Relic has a free tier, so you can try it without paying. Logz.io starts at $99/month.
What is Logz.io best used for?
Logz.io is most often used for log monitoring, application performance, security analytics, troubleshooting. Of those, log monitoring and application performance are not what New Relic is typically brought in for.
What can Logz.io do that New Relic cannot?
Logz.io covers Log aggregation, AI-powered insights, Elasticsearch integration, Alert management. New Relic covers APM, Infrastructure Monitoring, Log Management, Browser Monitoring.

Answered from the vendors’ own pages

Logz.io: Does Logz.io support self-hosting?

No. Logz.io is a fully SaaS platform with no self-hosting option, limiting flexibility for organizations with on-premises requirements or specific data residency needs.

Source
New Relic: Does New Relic offer a free tier?

Yes, New Relic's free tier is perpetual with no credit card required. It includes 100 GB of free data ingest monthly, one Full Platform User with access to all 50+ capabilities, and unlimited Basic Users for querying and dashboard creation.

Source
Logz.io: Is Logz.io based on open-source ELK Stack?

Logz.io is built on the ELK Stack (Elasticsearch, Logstash, Kibana) but uses managed hosting. Note that Elasticsearch and Kibana switched to non-open-source licenses (SSPL) in February 2021, which may have legal implications.

New Relic: How much does New Relic cost for paid plans?

Paid plans start at $49 per month per core user. New Relic uses consumption-based pricing where you pay only for what you use. Annual commitment options are available with volume discounts for larger teams.

Source
New Relic: What data retention is included in New Relic's free tier?

The free tier includes a minimum of 8 days data retention for troubleshooting. Paid plans offer extended retention periods and customizable data retention policies.

Source
New Relic: How many integrations does New Relic support?

New Relic provides access to 780+ integrations and unlimited hosts at no additional cost. These include monitoring integrations for various cloud services, databases, and applications.

Source
New Relic: Can I use New Relic to monitor multiple cloud providers?

Yes, New Relic is cloud-agnostic and supports monitoring across AWS, Google Cloud, Azure, and on-premises infrastructure in a single platform.

Source
New Relic: What is New Relic's ownership structure today?

New Relic was acquired by TPG and Francisco Partners on July 31, 2023, for $6.5 billion and transitioned from a publicly traded company to a private company in November 2023.

Source
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