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Heartland Restaurant vs Revel Systems

Heartland Restaurant logo

Heartland Restaurant

Software

Complete restaurant management ecosystem

From
$89/month
Rated
-
Full reviewWebsite
Revel Systems logo

Revel Systems

Software

Cloud-based iPad POS for enterprise

From
$99/month
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Heartland Restaurant high processing fees and early termination penalties increase total cost of ownership; Revel Systems requires 3-year contract with high early termination fees making it difficult to cancel
  • They diverge on capability: Heartland Restaurant covers POS system, Revel Systems covers iPad POS.

Where they differ

Only the attributes on which Heartland Restaurant and Revel Systems actually diverge.

Attributes where Heartland Restaurant and Revel Systems differ
AttributeHeartland RestaurantRevel Systems
Starting price$89/month$99/month
Pricing modelsubscriptionUnknown
PlatformsWeb, iPad, AndroidiPad, Web
Founded20012010

Identical on both: free tier (No), user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Heartland Restaurant

  • POS system
  • Payment processing
  • Payroll
  • Customer engagement
  • Gift cards
  • Reporting
  • Heartland Payroll
  • Delivery platforms

Only in Revel Systems

  • iPad POS
  • Inventory management
  • CRM
  • Employee management
  • Delivery management
  • Multi-location management
  • Xero
  • 7shifts

Both cover

  • QuickBooks
  • Ios support

What people use each for

The jobs each tool is most often brought in to do.

Heartland Restaurant

  • Point of Sale
  • Order Management
  • Inventory Control
  • Staff Scheduling

Revel Systems

  • Point of Sale
  • Order Management
  • Inventory Control
  • Staff Scheduling

Both are used for point of sale, order management, inventory control, staff scheduling, on those jobs the choice comes down to price and fit rather than capability.

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Heartland Restaurant

  • High processing fees and early termination penalties increase total cost of ownership
  • Lack of customization compared to open-source POS systems
  • Data migration to Heartland has been reported as problematic by users
  • Pricing details are not transparent, making budgeting difficult for prospective customers

Revel Systems

  • Requires 3-year contract with high early termination fees making it difficult to cancel
  • System crashes and glitches frequently, especially at high transaction volumes
  • Mandatory payment processing through Revel's Advantage processor with external processors heavily penalized
  • Customer support quality is poor with Level 1 support described as ineffective
  • Expensive upfront costs and numerous hidden fees for add-on features

Pricing, plan by plan

Heartland Restaurant

$89/month
  • Basic$89/month
    • POS
    • Payment processing
  • Professional$149/month
    • Advanced features
    • Payroll integration

Revel Systems

$99/month

No published plan breakdown. See the Revel Systems review.

Which should you pick?

Choose Heartland Restaurant if

  • You need pos system.
  • You work on Web, iPad, Android.
  • You also want payment processing.
Heartland Restaurant review

Choose Revel Systems if

  • You need ipad pos.
  • You work on iPad, Web.
  • You also want inventory management.
Revel Systems review

Questions people ask

Is Heartland Restaurant or Revel Systems better?
Neither clearly leads. Heartland Restaurant starts at $89/month and Revel Systems at $99/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Heartland Restaurant or Revel Systems?
Heartland Restaurant starts at $89/month and Revel Systems at $99/month.
Does Heartland Restaurant or Revel Systems run on more platforms?
Heartland Restaurant runs on Web, iPad, Android. Revel Systems runs on iPad, Web.
What is Heartland Restaurant best used for?
Heartland Restaurant is most often used for point of sale, order management, inventory control, staff scheduling.
What can Heartland Restaurant do that Revel Systems cannot?
Heartland Restaurant covers POS system, Payment processing, Payroll, Customer engagement. Revel Systems covers iPad POS, Inventory management, CRM, Employee management. Both handle QuickBooks, Ios support.

Answered from the vendors’ own pages

Heartland Restaurant: Does Heartland Restaurant work with multiple locations?

Yes, Heartland Restaurant is designed for multi-location operations with the Complete plan targeting restaurants with more complex requirements across multiple sites.

Source
Revel Systems: What does Revel Systems cost?

Revel pricing starts around $99 per month per terminal with a minimum 3-year contract requirement. Customers also pay for additional features like reporting, workforce management, integrations, and Advantage payment processing which is typically mandatory.

Source
Heartland Restaurant: What payment methods does Heartland accept?

Heartland includes integrated payment processing and accepts all popular payment methods, but specific details are available on their pricing and features pages.

Source
Revel Systems: How long does implementation take?

Revel implementation typically takes 2-4 weeks, including hardware setup, menu configuration, staff training, and system integration.

Source
Heartland Restaurant: What hardware options does Heartland Restaurant offer?

Heartland provides touchscreen terminals ranging from $1,295 to $1,895, handheld devices at $695, and supporting equipment like printers ($275-$375) and cash drawers.

Source
Revel Systems: What integrations does Revel support?

Revel integrates with multiple payment processors through Stripe and Square connectors, plus accounting, payroll, and ecommerce solutions. Payment gateways vary by region.

Source
Heartland Restaurant: Can Heartland Restaurant integrate with other business systems?

Yes, Heartland offers a developer-friendly API that enables custom integrations with various third-party systems.

Source
Revel Systems: What are Revel's contract terms?

Revel requires a minimum 3-year contract with high early termination fees. Use of Revel's Advantage payment processing is typically mandatory, and using outside processors is heavily penalized or not allowed.

Source
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