Softwr

Technology · head to head

Greenhouse vs LivePerson

Greenhouse logo

Greenhouse

Technology

Hiring software for growing companies

From
On request
Rated
-
Full reviewWebsite
LivePerson logo

LivePerson

Live Chat

Enterprise-grade conversational AI platform

From
On request
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Greenhouse core plan lacks talent discovery and contact lookups; LivePerson no price is published for any of the three tiers, and the page states no cost metric
  • They diverge on capability: Greenhouse covers Applicant tracking, LivePerson covers Live chat.
  • Prices and features above were last checked on 30 August 2026.

Where they differ

Only the attributes on which Greenhouse and LivePerson actually diverge.

Attributes where Greenhouse and LivePerson differ
AttributeGreenhouseLivePerson
Pricing modelquotesubscription
PlatformsWeb, Ios, Android, ApiWeb, Mobile app, IOS, Android, Messaging apps
CategoryTechnologyLive Chat
Founded20121995

Identical on both: starting price (On request), free tier (No), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Greenhouse

  • Applicant tracking
  • Interview scheduling
  • Scorecard system
  • Job board posting
  • Candidate CRM
  • Reporting & analytics
  • Offer management
  • EEO compliance

Only in LivePerson

  • Live chat
  • Conversational AI
  • Mobile messaging
  • Intent detection
  • Salesforce
  • Zendesk
  • Webhooks
  • Web support

Both cover

  • Slack

What people use each for

The jobs each tool is most often brought in to do.

Greenhouse

  • Enterprise hiring and recruiting automationnot LivePerson
  • Multi-location and multi-team talent acquisitionnot LivePerson
  • Structured interview process managementnot LivePerson

LivePerson

  • Conversational AI and messaging across web, SMS and social channelsnot Greenhouse
  • Routing customer conversations between bots and human agentsnot Greenhouse

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Greenhouse

  • Core plan lacks talent discovery and contact lookups
  • Core plan lacks email automation and applicant texting
  • Plus plan lacks resume anonymisation and application limits
  • Plus plan lacks audit logging and developer tools
  • Pricing customised by hiring volume and company size, not published
  • Only Pro tier offers audit logs and developer sandbox

LivePerson

  • No price is published for any of the three tiers, and the page states no cost metric
  • Despite advertising minimal add ons, SMS outbound and WhatsApp carry separate charges plus a 15% handling fee
  • X is supported only with additional fees
  • Every route to a figure is a quote request or an RFP

Pricing, plan by plan

Greenhouse

On request

No published plan breakdown. See the Greenhouse review.

LivePerson

On request
  • Professional$100/month
    • Live chat
    • Basic AI
    • Automations
  • Enterprise$500/month
    • Advanced AI
    • Custom integrations
  • Premium$undefined/month
    • Custom solutions
    • Dedicated support

Which should you pick?

Choose Greenhouse if

  • You need applicant tracking.
  • You work on Web, Ios, Android, Api.
  • You also want interview scheduling.
Greenhouse review

Choose LivePerson if

  • You need live chat.
  • You work on Web, Mobile app, IOS, Android, Messaging apps.
  • You also want conversational ai.
LivePerson review

Questions people ask

Is Greenhouse or LivePerson better?
Neither clearly leads. Greenhouse starts at On request and LivePerson at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Greenhouse or LivePerson?
Greenhouse starts at On request and LivePerson at On request.
Does Greenhouse or LivePerson run on more platforms?
Greenhouse runs on Web, Ios, Android, Api. LivePerson runs on Web, Mobile app, IOS, Android, Messaging apps.
What is Greenhouse best used for?
Greenhouse is most often used for enterprise hiring and recruiting automation, multi-location and multi-team talent acquisition, structured interview process management. Of those, enterprise hiring and recruiting automation and multi-location and multi-team talent acquisition are not what LivePerson is typically brought in for.
What can Greenhouse do that LivePerson cannot?
Greenhouse covers Applicant tracking, Interview scheduling, Scorecard system, Job board posting. LivePerson covers Live chat, Conversational AI, Mobile messaging, Intent detection. Both handle Slack.

Answered from the vendors’ own pages

Greenhouse: How much does Greenhouse cost?

Greenhouse does not publish specific pricing. The company states that pricing is customized based on your hiring needs, hiring volume, organizational complexity, and required features.

Source
LivePerson: How much does LivePerson cost?

LivePerson does not publish pricing on its website. The platform operates on a quote-based model with three subscription tiers: Bronze (messaging-first workspace), Silver (with automation and AI features), and Gold (advanced analytics and Generative AI). Customers must request quotes from the sales team.

Source
Greenhouse: What are the Greenhouse pricing tiers?

Greenhouse offers three plan levels: Core (basic hiring structure), Plus (multi-location optimization), and Pro (complex enterprise hiring). Exact pricing requires contacting Greenhouse for a custom quote.

Source
LivePerson: What are LivePerson's pricing tiers?

LivePerson offers Bronze (includes multi-channel workspace and Intent Manager), Silver (adds AI automation and Conversation Assist), and Gold (adds Generative AI and Proactive Messaging). Each tier includes progressively more advanced AI capabilities and support levels.

Source
Greenhouse: Do all Greenhouse tiers include the same features?

No. Core includes sourcing and scheduling, Plus adds automation and texting, and Pro adds enterprise data configuration and audit logs. All tiers can be customized.

Source
LivePerson: Are there additional fees beyond the base LivePerson subscription?

Yes, Proactive Messaging charges carrier rates plus a 15% handling fee, and additional fees apply for certain communication channels like X (formerly Twitter).

Source
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