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Live Chat · head to head

Comm100 vs Greenhouse

Comm100 logo

Comm100

Live Chat

Enterprise omnichannel customer engagement

From
$29/month
Rated
-
Full reviewWebsite
Greenhouse logo

Greenhouse

Technology

Hiring software for growing companies

From
On request
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Comm100 screen sharing, agent shift management and custom reporting are excluded from both published plans and require the unpriced Ultra tier; Greenhouse core plan lacks talent discovery and contact lookups
  • They diverge on capability: Comm100 covers Live chat, Greenhouse covers Applicant tracking.
  • Prices and features above were last checked on 30 August 2026.

Where they differ

Only the attributes on which Comm100 and Greenhouse actually diverge.

Attributes where Comm100 and Greenhouse differ
AttributeComm100Greenhouse
Starting price$29/monthOn request
Pricing modelsubscriptionquote
PlatformsWeb, Ios, AndroidWeb, Ios, Android, Api
CategoryLive ChatTechnology
Founded20092012

Identical on both: free tier (No), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Comm100

  • Live chat
  • Chatbots
  • Ticketing
  • Knowledge base
  • Audio/video chat
  • Social messaging
  • Salesforce
  • Zendesk

Only in Greenhouse

  • Applicant tracking
  • Interview scheduling
  • Scorecard system
  • Job board posting
  • Candidate CRM
  • Reporting & analytics
  • Offer management
  • EEO compliance

Both cover

  • SOC2

What people use each for

The jobs each tool is most often brought in to do.

Comm100

  • Live chat and messaging support with agent routingnot Greenhouse
  • Running chat campaigns and AI assisted support on a websitenot Greenhouse

Greenhouse

  • Enterprise hiring and recruiting automationnot Comm100
  • Multi-location and multi-team talent acquisitionnot Comm100
  • Structured interview process managementnot Comm100

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Comm100

  • Screen sharing, agent shift management and custom reporting are excluded from both published plans and require the unpriced Ultra tier
  • The Startup plan at $39 per agent per month excludes chat routing and audio video chat
  • Every AI product is a separate add on quoted by sales rather than included in a plan
  • Pricing is per agent, so cost scales with headcount rather than conversation volume

Greenhouse

  • Core plan lacks talent discovery and contact lookups
  • Core plan lacks email automation and applicant texting
  • Plus plan lacks resume anonymisation and application limits
  • Plus plan lacks audit logging and developer tools
  • Pricing customised by hiring volume and company size, not published
  • Only Pro tier offers audit logs and developer sandbox

Pricing, plan by plan

Comm100

$29/month
  • Team$29/month
    • Live chat
    • Basic routing
    • Reports
  • Business$59/month
    • Omnichannel
    • AI chatbot
    • Custom fields
  • Enterprise$undefined/month
    • On-premise option
    • Advanced security
    • Custom SLA

Greenhouse

On request

No published plan breakdown. See the Greenhouse review.

Which should you pick?

Choose Comm100 if

  • You need live chat.
  • You work on Web, Ios, Android.
  • You also want chatbots.
Comm100 review

Choose Greenhouse if

  • You need applicant tracking.
  • You work on Web, Ios, Android, Api.
  • You also want interview scheduling.
Greenhouse review

Questions people ask

Is Comm100 or Greenhouse better?
Neither clearly leads. Comm100 starts at $29/month and Greenhouse at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Comm100 or Greenhouse?
Comm100 starts at $29/month and Greenhouse at On request.
Does Comm100 or Greenhouse run on more platforms?
Comm100 runs on Web, Ios, Android. Greenhouse runs on Web, Ios, Android, Api.
What is Comm100 best used for?
Comm100 is most often used for live chat and messaging support with agent routing, running chat campaigns and ai assisted support on a website. Of those, live chat and messaging support with agent routing and running chat campaigns and ai assisted support on a website are not what Greenhouse is typically brought in for.
What can Comm100 do that Greenhouse cannot?
Comm100 covers Live chat, Chatbots, Ticketing, Knowledge base. Greenhouse covers Applicant tracking, Interview scheduling, Scorecard system, Job board posting. Both handle SOC2.

Answered from the vendors’ own pages

Comm100: How much does Comm100 cost?

Comm100 does not publish specific pricing. The vendor uses a flexible, usage-based pricing model where you pay only for what you use with no hidden fees. Customers must contact sales to request a customized quote based on their channel selection and usage.

Source
Greenhouse: How much does Greenhouse cost?

Greenhouse does not publish specific pricing. The company states that pricing is customized based on your hiring needs, hiring volume, organizational complexity, and required features.

Source
Comm100: What is Comm100's pricing model?

Comm100 offers flexible, usage-based pricing. You choose the communication channels and tools that work best for your needs and pay accordingly. No public pricing tiers are available; quotes are customized per customer.

Source
Greenhouse: What are the Greenhouse pricing tiers?

Greenhouse offers three plan levels: Core (basic hiring structure), Plus (multi-location optimization), and Pro (complex enterprise hiring). Exact pricing requires contacting Greenhouse for a custom quote.

Source
Greenhouse: Do all Greenhouse tiers include the same features?

No. Core includes sourcing and scheduling, Plus adds automation and texting, and Pro adds enterprise data configuration and audit logs. All tiers can be customized.

Source
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