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Greenhouse vs Microsoft Dynamics 365 Chat

Greenhouse logo

Greenhouse

Technology

Hiring software for growing companies

From
On request
Rated
-
Full reviewWebsite
Microsoft Dynamics 365 Chat logo

Microsoft Dynamics 365 Chat

Live Chat

Omnichannel chat solution integrated with Microsoft ecosystem

From
On request
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Greenhouse core plan lacks talent discovery and contact lookups; Microsoft Dynamics 365 Chat specific pricing not disclosed on product page
  • They diverge on capability: Greenhouse covers Applicant tracking, Microsoft Dynamics 365 Chat covers Omnichannel messaging.
  • Prices and features above were last checked on 30 August 2026.

Where they differ

Only the attributes on which Greenhouse and Microsoft Dynamics 365 Chat actually diverge.

Attributes where Greenhouse and Microsoft Dynamics 365 Chat differ
AttributeGreenhouseMicrosoft Dynamics 365 Chat
Pricing modelquotesubscription
PlatformsWeb, Ios, Android, ApiWeb, Mobile app, IOS, Android
CategoryTechnologyLive Chat
Founded20121975

Identical on both: starting price (On request), free tier (No), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Greenhouse

  • Applicant tracking
  • Interview scheduling
  • Scorecard system
  • Job board posting
  • Candidate CRM
  • Reporting & analytics
  • Offer management
  • EEO compliance

Only in Microsoft Dynamics 365 Chat

  • Omnichannel messaging
  • Live chat
  • Email support
  • Social media integration
  • Outlook
  • Teams
  • 365
  • Power BI

What people use each for

The jobs each tool is most often brought in to do.

Greenhouse

  • Enterprise hiring and recruiting automationnot Microsoft Dynamics 365 Chat
  • Multi-location and multi-team talent acquisitionnot Microsoft Dynamics 365 Chat
  • Structured interview process managementnot Microsoft Dynamics 365 Chat

Microsoft Dynamics 365 Chat

  • Customer service omnichannel communicationnot Greenhouse
  • Multi-channel customer engagementnot Greenhouse
  • AI-powered customer conversationsnot Greenhouse
  • Enterprise customer service automationnot Greenhouse

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Greenhouse

  • Core plan lacks talent discovery and contact lookups
  • Core plan lacks email automation and applicant texting
  • Plus plan lacks resume anonymisation and application limits
  • Plus plan lacks audit logging and developer tools
  • Pricing customised by hiring volume and company size, not published
  • Only Pro tier offers audit logs and developer sandbox

Microsoft Dynamics 365 Chat

  • Specific pricing not disclosed on product page
  • Directs users to separate pricing overview page for details
  • Requires contacting sales for custom quotes and pricing

Pricing, plan by plan

Greenhouse

On request

No published plan breakdown. See the Greenhouse review.

Microsoft Dynamics 365 Chat

On request
  • Customer Service Professional$100/month
    • Basic chat
    • Ticketing
  • Customer Service Enterprise$200/month
    • Advanced omnichannel
    • AI integration
  • Premium$undefined/month
    • Custom solutions
    • Dedicated support

Which should you pick?

Choose Greenhouse if

  • You need applicant tracking.
  • You work on Web, Ios, Android, Api.
  • You also want interview scheduling.
Greenhouse review

Choose Microsoft Dynamics 365 Chat if

  • You need omnichannel messaging.
  • You work on Web, Mobile app, IOS, Android.
  • You also want live chat.
Microsoft Dynamics 365 Chat review

Questions people ask

Is Greenhouse or Microsoft Dynamics 365 Chat better?
Neither clearly leads. Greenhouse starts at On request and Microsoft Dynamics 365 Chat at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Greenhouse or Microsoft Dynamics 365 Chat?
Greenhouse starts at On request and Microsoft Dynamics 365 Chat at On request.
Does Greenhouse or Microsoft Dynamics 365 Chat run on more platforms?
Greenhouse runs on Web, Ios, Android, Api. Microsoft Dynamics 365 Chat runs on Web, Mobile app, IOS, Android.
What is Greenhouse best used for?
Greenhouse is most often used for enterprise hiring and recruiting automation, multi-location and multi-team talent acquisition, structured interview process management. Of those, enterprise hiring and recruiting automation and multi-location and multi-team talent acquisition are not what Microsoft Dynamics 365 Chat is typically brought in for.
What can Greenhouse do that Microsoft Dynamics 365 Chat cannot?
Greenhouse covers Applicant tracking, Interview scheduling, Scorecard system, Job board posting. Microsoft Dynamics 365 Chat covers Omnichannel messaging, Live chat, Email support, Social media integration.

Answered from the vendors’ own pages

Greenhouse: How much does Greenhouse cost?

Greenhouse does not publish specific pricing. The company states that pricing is customized based on your hiring needs, hiring volume, organizational complexity, and required features.

Source
Microsoft Dynamics 365 Chat: How much does Microsoft Dynamics 365 Chat cost?

Specific pricing for Dynamics 365 Chat is not published on the product page. Pricing information is available on Microsoft's separate Dynamics 365 pricing overview page, with custom quotes available through sales contact.

Source
Greenhouse: What are the Greenhouse pricing tiers?

Greenhouse offers three plan levels: Core (basic hiring structure), Plus (multi-location optimization), and Pro (complex enterprise hiring). Exact pricing requires contacting Greenhouse for a custom quote.

Source
Microsoft Dynamics 365 Chat: Is there a free trial for Dynamics 365 Chat?

Microsoft Dynamics 365 offers free trials that users can request directly from the product page. Exact trial duration and terms are determined during the trial request process.

Source
Greenhouse: Do all Greenhouse tiers include the same features?

No. Core includes sourcing and scheduling, Plus adds automation and texting, and Pro adds enterprise data configuration and audit logs. All tiers can be customized.

Source
Microsoft Dynamics 365 Chat: Can I compare Dynamics 365 Chat plans and pricing?

Microsoft provides plan and pricing comparison on their dedicated pricing overview page. Users should visit the Dynamics 365 pricing section to see available plans, features, and pricing tiers before contacting sales.

Source
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