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Healthcare · head to head

Ginger vs Included Health

Ginger logo

Ginger

Healthcare

Digital mental health platform with coaching and therapy

From
On request
Rated
-
Full reviewWebsite
Included Health logo

Included Health

Healthcare

Care navigation and virtual care in one contract for self funded employers and health plans

From
On request
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Ginger no longer sold as Ginger. It is part of Headspace, and ginger.com redirects to the Headspace organizations site; Included Health owning both the navigation recommendations and the virtual care delivery creates a structural incentive to steer members to the vendor own clinicians, and an employer should require disclosure and measurement of how often that happens.
  • They diverge on capability: Ginger covers Mental Health Coaching, Included Health covers Care navigation.
  • Prices and features above were last checked on 1 September 2026.

Where they differ

Only the attributes on which Ginger and Included Health actually diverge.

Attributes where Ginger and Included Health differ
AttributeGingerIncluded Health
Pricing modelsubscriptionquote
PlatformsWeb, MobileWeb, iOS, Android
Founded2012Unknown

Identical on both: starting price (On request), free tier (No), user rating (Not yet rated), category (Healthcare).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Ginger

  • Mental Health Coaching
  • Therapy
  • Psychiatry
  • Meditation
  • Crisis Support
  • Wellness Content
  • Health Plans
  • Employers

Only in Included Health

  • Care navigation
  • Provider quality steerage
  • Expert medical opinion
  • Virtual primary care
  • Virtual behavioural health
  • Virtual urgent care
  • Benefits integration
  • Employer reporting

What people use each for

The jobs each tool is most often brought in to do.

Ginger

  • Employer-funded mental health coaching for staffnot Included Health
  • Therapy and psychiatry access through an employee benefitnot Included Health
  • Self-guided meditation and sleep content alongside clinical carenot Included Health
  • Workplace mental health workshopsnot Included Health

Included Health

  • A large self funded employer whose members cannot tell which specialist to see and who currently absorbs the cost of poor referral decisionsnot Ginger
  • An employer that has bought several point solutions and needs one front door that routes members to the ones already paid fornot Ginger
  • A self funded plan wanting expert second opinions before high cost elective surgery, where a changed recommendation pays for the programmenot Ginger
  • An employer replacing separate navigation and telehealth vendors with one contract and one member experiencenot Ginger

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Ginger

  • No longer sold as Ginger. It is part of Headspace, and ginger.com redirects to the Headspace organizations site
  • Bought by employers, health plans and consultants rather than by individuals
  • Pricing is not published

Included Health

  • Owning both the navigation recommendations and the virtual care delivery creates a structural incentive to steer members to the vendor own clinicians, and an employer should require disclosure and measurement of how often that happens.
  • Pricing is per employee per month across the whole eligible population, so a plan with low navigation engagement pays for everyone to serve the minority who call.
  • Savings claims rest on avoided costs and changed referral decisions, which are counterfactual by nature, so performance guarantees need very careful definition or they measure activity rather than money.
  • The company is a merger of three organisations with different origins, and members and benefits teams still encounter seams between navigation, virtual primary care and behavioural health that the single brand implies are absent.
  • It sells primarily to large self funded employers, so mid market employers and fully insured plans find both the pricing and the implementation effort disproportionate to their size.

Pricing, plan by plan

Ginger

On request

No published plan breakdown. See the Ginger review.

Included Health

On request
  • Included Health$undefined/year
    • Per employee per month across the eligible population, quoted not published
    • Navigation and virtual care modules priced separately or bundled
    • Some components offered with performance guarantees tied to measured savings

Which should you pick?

Choose Ginger if

  • You need mental health coaching.
  • You work on Web, Mobile.
  • You also want therapy.
Ginger review

Choose Included Health if

  • You need care navigation.
  • You work on Web, iOS, Android.
  • You also want provider quality steerage.
Included Health review

Questions people ask

Is Ginger or Included Health better?
Neither clearly leads. Ginger starts at On request and Included Health at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Ginger or Included Health?
Ginger starts at On request and Included Health at On request.
Does Ginger or Included Health run on more platforms?
Ginger runs on Web, Mobile. Included Health runs on Web, iOS, Android.
What is Ginger best used for?
Ginger is most often used for employer-funded mental health coaching for staff, therapy and psychiatry access through an employee benefit, self-guided meditation and sleep content alongside clinical care, workplace mental health workshops. Of those, employer-funded mental health coaching for staff and therapy and psychiatry access through an employee benefit are not what Included Health is typically brought in for.
What can Ginger do that Included Health cannot?
Ginger covers Mental Health Coaching, Therapy, Psychiatry, Meditation. Included Health covers Care navigation, Provider quality steerage, Expert medical opinion, Virtual primary care.

Answered from the vendors’ own pages

Ginger: How is Headspace for Organizations priced?

Headspace for Organizations uses a custom pricing model based on company size, employee count, and specific services needed. Detailed pricing is not available on the public website.

Source
Included Health: What exactly is Included Health?

The combination of Grand Rounds Health navigation, Doctor On Demand virtual care and the original Included Health concierge service, operating under one brand since late 2021.

Ginger: Do you offer a trial for Headspace for Organizations?

To learn about trial availability, you must request a demo through the website or contact Headspace directly at [email protected].

Source
Included Health: Who pays for it?

The self funded employer or the health plan pays a per employee per month fee. Virtual care visits may also carry member cost sharing depending on plan design.

Ginger: What services are included in Headspace for Organizations?

Headspace for Organizations includes EAP (Employee Assistance Program), Care services, coaching, therapy, and psychiatry support, though specific features included at each pricing level are not detailed on the website.

Source
Included Health: Is there a minimum size?

No published minimum, but it sells primarily to large self funded employers and the pricing and implementation effort do not suit small organisations.

Included Health: How does it recommend providers?

Through data driven quality analysis rather than a plain directory. Ask specifically how those recommendations are produced and how often they resolve to the company own virtual clinicians.

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