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Beauty & Salon · head to head

Genbook vs Insight Salon Software

Genbook logo

Genbook

Beauty & Salon

Online booking and business growth for salons

From
$29/month
Rated
-
Full reviewWebsite
Insight Salon Software logo

Insight Salon Software

Beauty & Salon

Intelligent salon management with deep analytics

From
$40/month
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Genbook limited documentation and onboarding tutorials for new users; Insight Salon Software cloud plans are login limited even at the top tier: Enterprise Premium Cloud is $250 a month for up to 8,000 SMS messages and only 5 logins
  • They diverge on capability: Genbook covers Online booking, Insight Salon Software covers Appointment booking.

Where they differ

Only the attributes on which Genbook and Insight Salon Software actually diverge.

Attributes where Genbook and Insight Salon Software differ
AttributeGenbookInsight Salon Software
Starting price$29/month$40/month
Pricing modelUnknownsubscription
PlatformsWeb, MobileWeb, Ios, Android, Api
Founded20062012

Identical on both: free tier (No), user rating (Not yet rated), category (Beauty & Salon).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Genbook

  • Online booking
  • Review collection
  • Payment processing
  • Marketing campaigns
  • Reputation management
  • Calendar sync
  • Mobile apps
  • Google

Only in Insight Salon Software

  • Appointment booking
  • Staff scheduling
  • Advanced analytics
  • Revenue tracking
  • Performance metrics
  • Marketing automation
  • Point of sale
  • Square

Both cover

  • Client management
  • Facebook
  • Stripe
  • SSL encryption
  • Cloud deployment

What people use each for

The jobs each tool is most often brought in to do.

Genbook

  • Getting more clientsnot Insight Salon Software
  • Managing reviewsnot Insight Salon Software
  • Online bookingnot Insight Salon Software
  • Building reputationnot Insight Salon Software

Insight Salon Software

  • Running point of sale and scheduling for a salon or spanot Genbook
  • Sending automated two way SMS appointment reminders to clientsnot Genbook

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Genbook

  • Limited documentation and onboarding tutorials for new users
  • Customer support responsiveness can be slow or unreliable
  • Limited flexibility in rebooking timeframes and appointment management
  • Competitors offer additional features like HIPAA-compliant SOAP notes at lower prices

Insight Salon Software

  • Cloud plans are login limited even at the top tier: Enterprise Premium Cloud is $250 a month for up to 8,000 SMS messages and only 5 logins
  • Premium Cloud's two way SMS is capped per tier, from 500 messages a month on Solo up to 8,000 on Enterprise
  • The installed one time purchase version only includes free software upgrades for 1 year, after which upgrades are not covered
  • Multi-year pre-purchase discounts of 10, 15 and 20 percent require paying 1, 2 or 3 years upfront

Pricing, plan by plan

Genbook

$29/month

No published plan breakdown. See the Genbook review.

Insight Salon Software

$40/month
  • Starter$40/month
    • Appointment scheduling
    • Client management
    • Basic analytics
  • Professional$70/month
    • Everything in Starter
    • Advanced analytics
    • Staff performance tracking
  • Enterprise$120/month
    • Everything in Professional
    • Multi-location analytics
    • Custom reports

Which should you pick?

Choose Genbook if

  • You need online booking.
  • You work on Web, Mobile.
  • You also want review collection.
Genbook review

Choose Insight Salon Software if

  • You need appointment booking.
  • You work on Web, Ios, Android, Api.
  • You also want staff scheduling.
Insight Salon Software review

Questions people ask

Is Genbook or Insight Salon Software better?
Neither clearly leads. Genbook starts at $29/month and Insight Salon Software at $40/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Genbook or Insight Salon Software?
Genbook starts at $29/month and Insight Salon Software at $40/month.
Does Genbook or Insight Salon Software run on more platforms?
Genbook runs on Web, Mobile. Insight Salon Software runs on Web, Ios, Android, Api.
What is Genbook best used for?
Genbook is most often used for getting more clients, managing reviews, online booking, building reputation. Of those, getting more clients and managing reviews are not what Insight Salon Software is typically brought in for.
What can Genbook do that Insight Salon Software cannot?
Genbook covers Online booking, Review collection, Payment processing, Marketing campaigns. Insight Salon Software covers Appointment booking, Staff scheduling, Advanced analytics, Revenue tracking. Both handle Client management, Facebook, Stripe, SSL encryption.

Answered from the vendors’ own pages

Genbook: What does Genbook cost?

Genbook starts at $29 per month with different tiers available for businesses with varying needs.

Source
Genbook: What support options are available?

Genbook offers email/help desk, FAQ/forum, knowledge base, phone support, 24/7 live representative, and chat support.

Source
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