Software · head to head
Bookeo vs Genbook
The short version
- Each has a real cost: Bookeo every plan caps monthly bookings: 200 on Solo at $14.95, 1,000 on Small and Standard, 2,000 on Large and 3,000 on X-Large at $119.95; Genbook limited documentation and onboarding tutorials for new users
- They diverge on capability: Bookeo covers Online booking widget, Genbook covers Online booking.
Where they differ
Only the attributes on which Bookeo and Genbook actually diverge.
Identical on both: free tier (No), user rating (Not yet rated), category (Unknown).
What each one covers
Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.
Only in Bookeo
- Online booking widget
- Calendar management
- Payment integration
- Email reminders
- SMS reminders
- Custom booking forms
- Staff scheduling
- Reporting
Only in Genbook
- Online booking
- Review collection
- Client management
- Payment processing
- Marketing campaigns
- Reputation management
- Calendar sync
- Mobile apps
Both cover
- Stripe
- QuickBooks
- PCI DSS
- SSL encryption
- Cloud deployment
- Web support
- Ios support
- Android support
What people use each for
The jobs each tool is most often brought in to do.
Bookeo
- Online appointment booking for consultants, therapists and photographersnot Genbook
- Managing staff calendars and per consultant availabilitynot Genbook
- Collecting digital waivers and sending SMS booking remindersnot Genbook
Genbook
- Getting more clientsnot Bookeo
- Managing reviewsnot Bookeo
- Online bookingnot Bookeo
- Building reputationnot Bookeo
Where each one falls short
Documented limitations, not opinions. Every one is a constraint you would hit in normal use.
Bookeo
- Every plan caps monthly bookings: 200 on Solo at $14.95, 1,000 on Small and Standard, 2,000 on Large and 3,000 on X-Large at $119.95
- The Solo plan at $14.95 per month allows only 1 consultant and 1 staff login
- Small at $29.95 and Standard at $39.95 both allow 1,000 bookings per month, so the extra $10 buys staff seats rather than capacity
- SMS and fax messages are a paid add on starting at $0.09 per credit with bundles from $5 for 40 credits
- Digital waivers are a separate add on starting at $9 per month for 200 waivers
Genbook
- Limited documentation and onboarding tutorials for new users
- Customer support responsiveness can be slow or unreliable
- Limited flexibility in rebooking timeframes and appointment management
- Competitors offer additional features like HIPAA-compliant SOAP notes at lower prices
Pricing, plan by plan
Bookeo
$14.95/month- Solo$14.95/month
- 1 staff member
- Online booking
- Email reminders
- Small$29.95/month
- Up to 3 staff
- All Solo features
- SMS reminders
- Standard$39.95/month
- Up to 20 staff
- All Small features
- Advanced reporting
Genbook
$29/monthNo published plan breakdown. See the Genbook review.
Which should you pick?
Choose Bookeo if
- You need online booking widget.
- You work on Web, Ios, Android.
- You also want calendar management.
Choose Genbook if
- You need online booking.
- You work on Web, Mobile.
- You also want review collection.
Questions people ask
- Is Bookeo or Genbook better?
- Neither clearly leads. Bookeo starts at $14.95/month and Genbook at $29/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
- Which is cheaper, Bookeo or Genbook?
- Bookeo starts at $14.95/month and Genbook at $29/month.
- Does Bookeo or Genbook run on more platforms?
- Bookeo runs on Web, Ios, Android. Genbook runs on Web, Mobile.
- What is Bookeo best used for?
- Bookeo is most often used for online appointment booking for consultants, therapists and photographers, managing staff calendars and per consultant availability, collecting digital waivers and sending sms booking reminders. Of those, online appointment booking for consultants, therapists and photographers and managing staff calendars and per consultant availability are not what Genbook is typically brought in for.
- What can Bookeo do that Genbook cannot?
- Bookeo covers Online booking widget, Calendar management, Payment integration, Email reminders. Genbook covers Online booking, Review collection, Client management, Payment processing. Both handle Stripe, QuickBooks, PCI DSS, SSL encryption.
Answered from the vendors’ own pages
Genbook: What does Genbook cost?
Genbook starts at $29 per month with different tiers available for businesses with varying needs.
SourceGenbook: What support options are available?
Genbook offers email/help desk, FAQ/forum, knowledge base, phone support, 24/7 live representative, and chat support.
Source