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Software · head to head

Genbook vs SalonBiz

Genbook logo

Genbook

Software

Online booking and business growth for salons

From
$29/month
Rated
-
Full reviewWebsite
SalonBiz logo

SalonBiz

Software

Complete salon and spa management suite

From
$89/month
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Genbook limited documentation and onboarding tutorials for new users; SalonBiz pricing is per location: $160 per month for Basic, $265 for Essential and $370 for Premium
  • They diverge on capability: Genbook covers Online booking, SalonBiz covers Appointment scheduling.

Where they differ

Only the attributes on which Genbook and SalonBiz actually diverge.

Attributes where Genbook and SalonBiz differ
AttributeGenbookSalonBiz
Starting price$29/month$89/month
Pricing modelUnknownsubscription
PlatformsWeb, MobileWeb, Windows
Founded20062005

Identical on both: free tier (No), user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Genbook

  • Online booking
  • Review collection
  • Client management
  • Payment processing
  • Marketing campaigns
  • Reputation management
  • Calendar sync
  • Mobile apps

Only in SalonBiz

  • Appointment scheduling
  • Point of sale
  • Inventory management
  • Client database
  • Staff management
  • Marketing automation
  • Business reporting
  • Desktop deployment

Both cover

  • Google
  • Facebook
  • Stripe
  • QuickBooks
  • SSL encryption
  • Cloud deployment
  • Web support
  • English language support

What people use each for

The jobs each tool is most often brought in to do.

Genbook

  • Getting more clientsnot SalonBiz
  • Managing reviewsnot SalonBiz
  • Online bookingnot SalonBiz
  • Building reputationnot SalonBiz

SalonBiz

  • Salon appointment booking and point of sale priced per locationnot Genbook
  • Integrated card payments through SalonBiz Paymentsnot Genbook
  • Beauty school and institute management with student recordsnot Genbook

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Genbook

  • Limited documentation and onboarding tutorials for new users
  • Customer support responsiveness can be slow or unreliable
  • Limited flexibility in rebooking timeframes and appointment management
  • Competitors offer additional features like HIPAA-compliant SOAP notes at lower prices

SalonBiz

  • Pricing is per location: $160 per month for Basic, $265 for Essential and $370 for Premium
  • Each tier caps service professionals at 5, 12 and 20 respectively, with extra staff sold in blocks of 10 at $55 per month
  • Not using SalonBiz Payments raises the monthly fee by $25 to $45 depending on tier
  • School and institute plans are capped at 100 students on Essential and 200 on Premium, with extra students at $15 per month per 25
  • Enterprise and multi location pricing is quote only with no published rate

Pricing, plan by plan

Genbook

$29/month

No published plan breakdown. See the Genbook review.

SalonBiz

$89/month
  • Standard$89/month
    • Scheduling
    • POS
    • Client database
  • Premium$179/month
    • Everything in Standard
    • Inventory
    • Staff management

Which should you pick?

Choose Genbook if

  • You need online booking.
  • You work on Web, Mobile.
  • You also want review collection.
Genbook review

Choose SalonBiz if

  • You need appointment scheduling.
  • You work on Web, Windows.
  • You also want point of sale.
SalonBiz review

Questions people ask

Is Genbook or SalonBiz better?
Neither clearly leads. Genbook starts at $29/month and SalonBiz at $89/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Genbook or SalonBiz?
Genbook starts at $29/month and SalonBiz at $89/month.
Does Genbook or SalonBiz run on more platforms?
Genbook runs on Web, Mobile. SalonBiz runs on Web, Windows.
What is Genbook best used for?
Genbook is most often used for getting more clients, managing reviews, online booking, building reputation. Of those, getting more clients and managing reviews are not what SalonBiz is typically brought in for.
What can Genbook do that SalonBiz cannot?
Genbook covers Online booking, Review collection, Client management, Payment processing. SalonBiz covers Appointment scheduling, Point of sale, Inventory management, Client database. Both handle Google, Facebook, Stripe, QuickBooks.

Answered from the vendors’ own pages

Genbook: What does Genbook cost?

Genbook starts at $29 per month with different tiers available for businesses with varying needs.

Source
Genbook: What support options are available?

Genbook offers email/help desk, FAQ/forum, knowledge base, phone support, 24/7 live representative, and chat support.

Source
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Related pages

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