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Software · head to head

Genbook vs Salon Iris

Genbook logo

Genbook

Software

Online booking and business growth for salons

From
$29/month
Rated
-
Full reviewWebsite
Salon Iris logo

Salon Iris

Software

Complete salon & spa management

From
$29/month
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Genbook limited documentation and onboarding tutorials for new users; Salon Iris saloniris.com/pricing returns a 301 redirect to daysmart.com/salon/pricing; the product is sold as DaySmart Salon
  • They diverge on capability: Genbook covers Review collection, Salon Iris covers Appointment scheduling.

Where they differ

Only the attributes on which Genbook and Salon Iris actually diverge.

Attributes where Genbook and Salon Iris differ
AttributeGenbookSalon Iris
Pricing modelUnknownsubscription
PlatformsWeb, MobileWeb, Windows, Ios, Android
Founded20061999

Identical on both: starting price ($29/month), free tier (No), user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Genbook

  • Review collection
  • Payment processing
  • Marketing campaigns
  • Reputation management
  • Calendar sync
  • Mobile apps
  • Google
  • Yelp

Only in Salon Iris

  • Appointment scheduling
  • Point of sale
  • Inventory management
  • Marketing tools
  • Payroll reports
  • Mobile access
  • Constant Contact
  • Mailchimp

Both cover

  • Online booking
  • Client management
  • Facebook
  • QuickBooks
  • PCI DSS
  • SSL encryption
  • Cloud deployment
  • Web support

What people use each for

The jobs each tool is most often brought in to do.

Genbook

  • Getting more clientsnot Salon Iris
  • Managing reviewsnot Salon Iris
  • Online bookingnot Salon Iris
  • Building reputationnot Salon Iris

Salon Iris

  • Salon appointment scheduling and client recordsnot Genbook
  • Salon point of sale and inventorynot Genbook
  • Stylist payroll and commission trackingnot Genbook

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Genbook

  • Limited documentation and onboarding tutorials for new users
  • Customer support responsiveness can be slow or unreliable
  • Limited flexibility in rebooking timeframes and appointment management
  • Competitors offer additional features like HIPAA-compliant SOAP notes at lower prices

Salon Iris

  • saloniris.com/pricing returns a 301 redirect to daysmart.com/salon/pricing; the product is sold as DaySmart Salon
  • The $29 per month entry plan includes only 1 user and excludes resource management, packages, memberships, payroll and digital forms
  • Additional users cost $9 per month each
  • Text and email volumes are capped per plan, starting at 500 texts and 1,000 emails per month
  • Text marketing, two way texting, reputation management and the website builder are separately priced add ons

Pricing, plan by plan

Genbook

$29/month

No published plan breakdown. See the Genbook review.

Salon Iris

$29/month
  • Basic$29/month
    • Appointment booking
    • Client database
    • Basic POS
  • Deluxe$59/month
    • Everything in Basic
    • Online booking
    • Marketing tools
  • Premier$109/month
    • Everything in Deluxe
    • Advanced reports
    • Multi-location

Which should you pick?

Choose Genbook if

  • You need review collection.
  • You work on Web, Mobile.
  • You also want payment processing.
Genbook review

Choose Salon Iris if

  • You need appointment scheduling.
  • You work on Web, Windows, Ios, Android.
  • You also want point of sale.
Salon Iris review

Questions people ask

Is Genbook or Salon Iris better?
Neither clearly leads. Genbook starts at $29/month and Salon Iris at $29/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Genbook or Salon Iris?
Genbook starts at $29/month and Salon Iris at $29/month.
Does Genbook or Salon Iris run on more platforms?
Genbook runs on Web, Mobile. Salon Iris runs on Web, Windows, Ios, Android.
What is Genbook best used for?
Genbook is most often used for getting more clients, managing reviews, online booking, building reputation. Of those, getting more clients and managing reviews are not what Salon Iris is typically brought in for.
What can Genbook do that Salon Iris cannot?
Genbook covers Review collection, Payment processing, Marketing campaigns, Reputation management. Salon Iris covers Appointment scheduling, Point of sale, Inventory management, Marketing tools. Both handle Online booking, Client management, Facebook, QuickBooks.

Answered from the vendors’ own pages

Genbook: What does Genbook cost?

Genbook starts at $29 per month with different tiers available for businesses with varying needs.

Source
Genbook: What support options are available?

Genbook offers email/help desk, FAQ/forum, knowledge base, phone support, 24/7 live representative, and chat support.

Source
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Related pages

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