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Beauty & Salon · head to head

Genbook vs MyTime

Genbook logo

Genbook

Beauty & Salon

Online booking and business growth for salons

From
$29/month
Rated
-
Full reviewWebsite
MyTime logo

MyTime

Beauty & Salon

Online booking and appointment scheduling platform

From
Free
Rated
-
Full reviewWebsite

The short version

  • Only MyTime has a free tier, so it costs nothing to try first.
  • Each has a real cost: Genbook limited documentation and onboarding tutorials for new users; MyTime aimed at chains and franchises from 5 to 500 locations rather than single-site independents
  • They diverge on capability: Genbook covers Review collection, MyTime covers Appointment scheduling.

Where they differ

Only the attributes on which Genbook and MyTime actually diverge.

Attributes where Genbook and MyTime differ
AttributeGenbookMyTime
Starting price$29/monthFree
Pricing modelUnknownsubscription
Free tierNoYes
PlatformsWeb, MobileWeb, Mobile-responsive
Founded20062010

Identical on both: user rating (Not yet rated), category (Beauty & Salon).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Genbook

  • Review collection
  • Client management
  • Marketing campaigns
  • Reputation management
  • Calendar sync
  • Mobile apps
  • Google
  • Yelp

Only in MyTime

  • Appointment scheduling
  • Client database
  • Email & SMS reminders
  • Custom branding
  • Marketing tools
  • Reporting
  • Google Calendar
  • Instagram

Both cover

  • Online booking
  • Payment processing
  • Facebook
  • Stripe
  • PCI DSS
  • SSL encryption
  • Cloud deployment
  • Web support
  • English language support

What people use each for

The jobs each tool is most often brought in to do.

Genbook

  • Getting more clientsnot MyTime
  • Managing reviewsnot MyTime
  • Online bookingnot MyTime
  • Building reputationnot MyTime

MyTime

  • Appointment scheduling across multiple salon or spa locationsnot Genbook
  • Point of sale and integrated payments at the counternot Genbook
  • Staff scheduling and labour forecastingnot Genbook
  • Email, SMS and push marketing to clientsnot Genbook
  • Loyalty, referral and membership programmesnot Genbook
  • Multi-location reporting for a franchise groupnot Genbook

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Genbook

  • Limited documentation and onboarding tutorials for new users
  • Customer support responsiveness can be slow or unreliable
  • Limited flexibility in rebooking timeframes and appointment management
  • Competitors offer additional features like HIPAA-compliant SOAP notes at lower prices

MyTime

  • Aimed at chains and franchises from 5 to 500 locations rather than single-site independents
  • Pricing is not published

Pricing, plan by plan

Genbook

$29/month

No published plan breakdown. See the Genbook review.

MyTime

Free
  • FreeFree
    • Online booking
    • Client management
    • Email reminders
  • Professional$39/month
    • Everything in Free
    • Custom branding
    • Marketing tools

Which should you pick?

Choose Genbook if

  • You need review collection.
  • You work on Web, Mobile.
  • You also want client management.
Genbook review

Choose MyTime if

  • You need appointment scheduling.
  • You want to start without paying.
  • You work on Web, Mobile-responsive.
  • You also want client database.
MyTime review

Questions people ask

Is Genbook or MyTime better?
Neither clearly leads. Genbook starts at $29/month and MyTime at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Genbook or MyTime?
MyTime has a free tier; the other does not. Paid plans start at $29/month for Genbook and Free for MyTime.
Does Genbook or MyTime run on more platforms?
Genbook runs on Web, Mobile. MyTime runs on Web, Mobile-responsive.
Can I use MyTime for free?
Yes. MyTime has a free tier, so you can try it without paying. Genbook starts at $29/month.
What is Genbook best used for?
Genbook is most often used for getting more clients, managing reviews, online booking, building reputation. Of those, getting more clients and managing reviews are not what MyTime is typically brought in for.
What can Genbook do that MyTime cannot?
Genbook covers Review collection, Client management, Marketing campaigns, Reputation management. MyTime covers Appointment scheduling, Client database, Email & SMS reminders, Custom branding. Both handle Online booking, Payment processing, Facebook, Stripe.

Answered from the vendors’ own pages

Genbook: What does Genbook cost?

Genbook starts at $29 per month with different tiers available for businesses with varying needs.

Source
Genbook: What support options are available?

Genbook offers email/help desk, FAQ/forum, knowledge base, phone support, 24/7 live representative, and chat support.

Source
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Related pages

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