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Software · head to head

Freedcamp vs HappyFox

Freedcamp logo

Freedcamp

Software

Free project management for everyone

From
On request
Rated
-
Full reviewWebsite
HappyFox logo

HappyFox

Software

Help desk software for happy customers

From
$29/month
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Freedcamp plans are differentiated mainly by file upload size, at 10 MB on free, 25 MB on Pro, 100 MB on Business and 250 MB on Enterprise; HappyFox the Basic plan caps agents at 5, with unlimited agents only above it
  • They diverge on capability: Freedcamp covers Tasks, HappyFox covers Ticketing.

Where they differ

Only the attributes on which Freedcamp and HappyFox actually diverge.

Attributes where Freedcamp and HappyFox differ
AttributeFreedcampHappyFox
Starting priceOn request$29/month
Pricing modelfreemiumsubscription
Founded20102012

Identical on both: free tier (No), platforms (Web, Ios, Android), user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Freedcamp

  • Tasks
  • Kanban
  • Gantt
  • Calendar
  • Time tracking
  • Google Drive
  • Dropbox
  • OneDrive

Only in HappyFox

  • Ticketing
  • Knowledge base
  • Automation
  • SLA management
  • Self-service portal
  • Reporting
  • Salesforce
  • Slack

Both cover

  • Web support
  • Ios support
  • Android support

What people use each for

The jobs each tool is most often brought in to do.

Freedcamp

  • Task and project management with unlimited projects on a free tiernot HappyFox
  • Adding issue tracking, wiki and invoicing to project workspacesnot HappyFox

HappyFox

  • Help desk ticketing across email, chat and phonenot Freedcamp
  • Managing internal and customer support requests in one queuenot Freedcamp

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Freedcamp

  • Plans are differentiated mainly by file upload size, at 10 MB on free, 25 MB on Pro, 100 MB on Business and 250 MB on Enterprise
  • The issue tracker, wiki, CRM, invoices and reports all require the Business plan at $7.49 per user per month
  • Backups start at Business and are weekly, becoming daily only on Enterprise
  • SAML SSO and white labelling are Enterprise only at $16.99 per user per month
  • AI usage is banded by plan rather than metered in stated units, described as limited, high and almost unlimited

HappyFox

  • The Basic plan caps agents at 5, with unlimited agents only above it
  • Per agent prices are not published on the main pricing page and require opening a separate page per product
  • The 20% saving requires annual billing

Pricing, plan by plan

Freedcamp

On request
  • FreeFree
    • Unlimited users
    • Unlimited projects
    • Core features
  • Pro$1.49/month
    • Advanced features
    • Subtasks
    • Private tasks

HappyFox

$29/month
  • Mighty$29/month
    • Omnichannel ticketing
    • SLA management
    • Basic reporting
  • Fantastic$49/month
    • Everything in Mighty
    • Custom fields
    • Asset management
  • Enterprise$69/month
    • Everything in Fantastic
    • Task management
    • Advanced automation
  • Enterprise Plus$89/month
    • Agent scripting
    • Custom roles
    • Sandbox

Which should you pick?

Choose Freedcamp if

  • You need tasks.
  • You work on Web, Ios, Android.
  • You also want kanban.
Freedcamp review

Choose HappyFox if

  • You need ticketing.
  • You work on Web, Ios, Android.
  • You also want knowledge base.
HappyFox review

Questions people ask

Is Freedcamp or HappyFox better?
Neither clearly leads. Freedcamp starts at On request and HappyFox at $29/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Freedcamp or HappyFox?
Freedcamp starts at On request and HappyFox at $29/month.
Does Freedcamp or HappyFox run on more platforms?
Both run on Web, Ios, Android, so platform support will not decide this one for you.
What is Freedcamp best used for?
Freedcamp is most often used for task and project management with unlimited projects on a free tier, adding issue tracking, wiki and invoicing to project workspaces. Of those, task and project management with unlimited projects on a free tier and adding issue tracking, wiki and invoicing to project workspaces are not what HappyFox is typically brought in for.
What can Freedcamp do that HappyFox cannot?
Freedcamp covers Tasks, Kanban, Gantt, Calendar. HappyFox covers Ticketing, Knowledge base, Automation, SLA management. Both handle Web support, Ios support, Android support.
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Related pages

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