Softwr

Project Management · head to head

Freedcamp vs Groove

Freedcamp logo

Freedcamp

Project Management

Free project management for everyone

From
On request
Rated
-
Full reviewWebsite
Groove logo

Groove

Customer Support

Simple, powerful support for growing businesses

From
$12/month
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Freedcamp plans are differentiated mainly by file upload size, at 10 MB on free, 25 MB on Pro, 100 MB on Business and 250 MB on Enterprise; Groove billed per ticket at $1 rather than per agent, so support cost scales with how many customers get in touch
  • They diverge on capability: Freedcamp covers Tasks, Groove covers Shared inbox.

Where they differ

Only the attributes on which Freedcamp and Groove actually diverge.

Attributes where Freedcamp and Groove differ
AttributeFreedcampGroove
Starting priceOn request$12/month
Pricing modelfreemiumsubscription
CategoryProject ManagementCustomer Support
Founded20102011

Identical on both: free tier (No), platforms (Web, Ios, Android), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Freedcamp

  • Tasks
  • Kanban
  • Gantt
  • Calendar
  • Time tracking
  • Google Drive
  • Dropbox
  • OneDrive

Only in Groove

  • Shared inbox
  • Knowledge base
  • Live chat
  • Automation rules
  • Reporting
  • Collision detection
  • Slack
  • Salesforce

Both cover

  • Web support
  • Ios support
  • Android support

What people use each for

The jobs each tool is most often brought in to do.

Freedcamp

  • Task and project management with unlimited projects on a free tiernot Groove
  • Adding issue tracking, wiki and invoicing to project workspacesnot Groove

Groove

  • Shared inbox and help desk ticketing for small support teamsnot Freedcamp
  • Handling email, chat and messaging support in one queuenot Freedcamp

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Freedcamp

  • Plans are differentiated mainly by file upload size, at 10 MB on free, 25 MB on Pro, 100 MB on Business and 250 MB on Enterprise
  • The issue tracker, wiki, CRM, invoices and reports all require the Business plan at $7.49 per user per month
  • Backups start at Business and are weekly, becoming daily only on Enterprise
  • SAML SSO and white labelling are Enterprise only at $16.99 per user per month
  • AI usage is banded by plan rather than metered in stated units, described as limited, high and almost unlimited

Groove

  • Billed per ticket at $1 rather than per agent, so support cost scales with how many customers get in touch
  • A minimum of 250 tickets a month applies, which is a $3,000 annual commitment before any usage
  • A quiet month still pays the 250 ticket floor
  • No mailbox limit is published

Pricing, plan by plan

Freedcamp

On request
  • FreeFree
    • Unlimited users
    • Unlimited projects
    • Core features
  • Pro$1.49/month
    • Advanced features
    • Subtasks
    • Private tasks

Groove

$12/month
  • Standard$12/month
    • 1 mailbox
    • Knowledge base
    • Live chat
  • Plus$20/month
    • 5 mailboxes
    • Full reporting
    • Rules
  • Pro$35/month
    • 25 mailboxes
    • Salesforce
    • Enterprise SSO

Which should you pick?

Choose Freedcamp if

  • You need tasks.
  • You work on Web, Ios, Android.
  • You also want kanban.
Freedcamp review

Choose Groove if

  • You need shared inbox.
  • You work on Web, Ios, Android.
  • You also want knowledge base.
Groove review

Questions people ask

Is Freedcamp or Groove better?
Neither clearly leads. Freedcamp starts at On request and Groove at $12/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Freedcamp or Groove?
Freedcamp starts at On request and Groove at $12/month.
Does Freedcamp or Groove run on more platforms?
Both run on Web, Ios, Android, so platform support will not decide this one for you.
What is Freedcamp best used for?
Freedcamp is most often used for task and project management with unlimited projects on a free tier, adding issue tracking, wiki and invoicing to project workspaces. Of those, task and project management with unlimited projects on a free tier and adding issue tracking, wiki and invoicing to project workspaces are not what Groove is typically brought in for.
What can Freedcamp do that Groove cannot?
Freedcamp covers Tasks, Kanban, Gantt, Calendar. Groove covers Shared inbox, Knowledge base, Live chat, Automation rules. Both handle Web support, Ios support, Android support.
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Related pages

More on Freedcamp

More on Groove

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