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Software · head to head

Clockwise vs Groove

C

Clockwise

Software

Intelligent calendar management for teams

From
Free
Rated
-
Full reviewWebsite
Groove logo

Groove

Software

Simple, powerful support for growing businesses

From
$12/month
Rated
-
Full reviewWebsite

The short version

  • Only Clockwise has a free tier, so it costs nothing to try first.
  • Each has a real cost: Clockwise service discontinued and shut down on March 27, 2026; Groove billed per ticket at $1 rather than per agent, so support cost scales with how many customers get in touch
  • They diverge on capability: Clockwise covers Focus Time protection, Groove covers Shared inbox.

Where they differ

Only the attributes on which Clockwise and Groove actually diverge.

Attributes where Clockwise and Groove differ
AttributeClockwiseGroove
Starting priceFree$12/month
Pricing modelfreemiumsubscription
Free tierYesNo
PlatformsWebWeb, Ios, Android
Founded20162011

Identical on both: user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Clockwise

  • Focus Time protection
  • Meeting optimization
  • Scheduling links
  • Team analytics
  • Conflict resolution
  • Google Calendar
  • Zoom
  • Asana

Only in Groove

  • Shared inbox
  • Knowledge base
  • Live chat
  • Automation rules
  • Reporting
  • Collision detection
  • Salesforce
  • Zapier

Both cover

  • Slack
  • Web support

What people use each for

The jobs each tool is most often brought in to do.

Clockwise

  • Schedulingnot Groove
  • Appointment bookingnot Groove
  • Time trackingnot Groove
  • Resource managementnot Groove
  • Team coordinationnot Groove

Groove

  • Shared inbox and help desk ticketing for small support teamsnot Clockwise
  • Handling email, chat and messaging support in one queuenot Clockwise

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Clockwise

  • Service discontinued and shut down on March 27, 2026
  • All user data was deleted upon shutdown
  • Integration with Asana was removed during product lifecycle

Groove

  • Billed per ticket at $1 rather than per agent, so support cost scales with how many customers get in touch
  • A minimum of 250 tickets a month applies, which is a $3,000 annual commitment before any usage
  • A quiet month still pays the 250 ticket floor
  • No mailbox limit is published

Pricing, plan by plan

Clockwise

Free
  • FreeFree
    • Focus Time
    • Meeting optimization
    • Personal analytics
  • Teams$6.75/month
    • Team analytics
    • Flexible meetings
    • Admin controls

Groove

$12/month
  • Standard$12/month
    • 1 mailbox
    • Knowledge base
    • Live chat
  • Plus$20/month
    • 5 mailboxes
    • Full reporting
    • Rules
  • Pro$35/month
    • 25 mailboxes
    • Salesforce
    • Enterprise SSO

Which should you pick?

Choose Clockwise if

  • You need focus time protection.
  • You want to start without paying.
  • You also want meeting optimization.
Clockwise review

Choose Groove if

  • You need shared inbox.
  • You work on Web, Ios, Android.
  • You also want knowledge base.
Groove review

Questions people ask

Is Clockwise or Groove better?
Neither clearly leads. Clockwise starts at Free and Groove at $12/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Clockwise or Groove?
Clockwise has a free tier; the other does not. Paid plans start at Free for Clockwise and $12/month for Groove.
Does Clockwise or Groove run on more platforms?
Clockwise runs on Web. Groove runs on Web, Ios, Android.
Can I use Clockwise for free?
Yes. Clockwise has a free tier, so you can try it without paying. Groove starts at $12/month.
What is Clockwise best used for?
Clockwise is most often used for scheduling, appointment booking, time tracking, resource management. Of those, scheduling and appointment booking are not what Groove is typically brought in for.
What can Clockwise do that Groove cannot?
Clockwise covers Focus Time protection, Meeting optimization, Scheduling links, Team analytics. Groove covers Shared inbox, Knowledge base, Live chat, Automation rules. Both handle Slack, Web support.

Answered from the vendors’ own pages

Clockwise: What happened to Clockwise?

Clockwise was acquired by Salesforce and shut down on March 27, 2026. The company announced the team was joining Salesforce to work on Agentforce. User data was deleted and prorated refunds were issued to paying customers.

Source
Clockwise: What integrations did Clockwise support?

Clockwise integrated with Google Calendar, Microsoft Outlook, Slack, and previously Asana (though this integration was discontinued).

Source
Clockwise: What were Clockwise's key features?

Clockwise offered AI-powered focus time protection, automatic meeting buffers, Slack status sync, smart lunch breaks, and team calendar synchronization to optimize schedules and prevent burnout.

Source
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Related pages

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