Is Hotjar or TradeGecko better?

Neither clearly leads. Hotjar starts at Free and TradeGecko at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.

Which is cheaper, Hotjar or TradeGecko?

Hotjar has a free tier; the other does not. Paid plans start at Free for Hotjar and On request for TradeGecko.

Does Hotjar or TradeGecko run on more platforms?

Hotjar runs on Web. TradeGecko runs on Web, Mobile app, Cloud-based.

Can I use Hotjar for free?

Yes. Hotjar has a free tier, so you can try it without paying. TradeGecko starts at On request.

What is Hotjar best used for?

Hotjar is most often used for user behavior analysis, conversion optimization, ux research, customer feedback. Of those, user behavior analysis and conversion optimization are not what TradeGecko is typically brought in for.

What can Hotjar do that TradeGecko cannot?

Hotjar covers Heatmaps, Session recordings, Feedback widgets, Surveys. TradeGecko covers Inventory management, Order management, Purchase order automation, Supplier management.

E-commerce · head to head

Hotjar vs TradeGecko

Hotjar

E-commerce

Understand how users behave on your site

From: Free
Rated: -

Full review Website

TradeGecko

E-commerce

Complete inventory and order management platform

From: On request
Rated: -

Full review Website

The short version

Only Hotjar has a free tier, so it costs nothing to try first.
Each has a real cost: Hotjar website performance impact - Hotjar tracking code can cause noticeable slowdowns affecting site speed and Google rankings; TradeGecko the vendor's own pricing page as captured by the Internet Archive on 2019 listed a Lite plan at $79 per month billed annually (or $99 billed monthly) including 2 users, 1 sales channel integration, and 300 sales orders per month, with additional users at $50 per user per month, additional sales channels at $50 per channel per month, and additional orders at $10 per package of 100; a lower tier included 150 sales orders per month with overage at $20 per package of 100 orders; TradeGecko was later acquired and its cloud service was shut down in 2020 with customers migrated to Intuit's QuickBooks Commerce
They diverge on capability: Hotjar covers Heatmaps, TradeGecko covers Inventory management.

Where they differ

Only the attributes on which Hotjar and TradeGecko actually diverge.

Attributes where Hotjar and TradeGecko differ
Attribute	Hotjar	TradeGecko
Starting price	Free	On request
Pricing model	Unknown	subscription
Free tier	Yes	No
Platforms	Web	Web, Mobile app, Cloud-based
Category	E-commerce	Unknown
Founded	2014	2012

Identical on both: user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Hotjar

Heatmaps
Session recordings
Feedback widgets
Surveys
User interviews
Conversion funnels
Form analytics
Rage click detection

Only in TradeGecko

Inventory management
Order management
Purchase order automation
Supplier management
Multi-location support
Analytics dashboard
API integration
Shopify

What people use each for

The jobs each tool is most often brought in to do.

Hotjar

User behavior analysisnot TradeGecko
Conversion optimizationnot TradeGecko
UX researchnot TradeGecko
Customer feedbacknot TradeGecko
Usability testingnot TradeGecko

TradeGecko

Wholesale managementnot Hotjar
Distribution operationsnot Hotjar
Multichannel sellingnot Hotjar
B2B commercenot Hotjar

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Hotjar

Website performance impact - Hotjar tracking code can cause noticeable slowdowns affecting site speed and Google rankings
Session recording limits - free and lower-tier plans have monthly session recording caps that must be sampled above the limit
Inaccurate heatmaps on dynamic pages - heatmaps fail to display correctly on pages with modals, sticky navigation bars, and pop-up overlays
No mobile app - only web-based access available
Not real-time analytics - includes slight data processing delay

TradeGecko

The vendor's own pricing page as captured by the Internet Archive on 2019 listed a Lite plan at $79 per month billed annually (or $99 billed monthly) including 2 users, 1 sales channel integration, and 300 sales orders per month, with additional users at $50 per user per month, additional sales channels at $50 per channel per month, and additional orders at $10 per package of 100; a lower tier included 150 sales orders per month with overage at $20 per package of 100 orders; TradeGecko was later acquired and its cloud service was shut down in 2020 with customers migrated to Intuit's QuickBooks Commerce

Pricing, plan by plan

Hotjar

Free

No published plan breakdown. See the Hotjar review.

TradeGecko

On request

Essentials$99/month
- Basic inventory
- 5 users
- Standard support
Professional$249/month
- Advanced features
- 15 users
- Priority support
Enterprise$499/month
- Full features
- 25 users
- Dedicated support

Which should you pick?

Choose Hotjar if

You need heatmaps.
You want to start without paying.
You also want session recordings.

Hotjar review

Choose TradeGecko if

You need inventory management.
You work on Web, Mobile app, Cloud-based.
You also want order management.

TradeGecko review

Questions people ask

Is Hotjar or TradeGecko better?: Neither clearly leads. Hotjar starts at Free and TradeGecko at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Hotjar or TradeGecko?: Hotjar has a free tier; the other does not. Paid plans start at Free for Hotjar and On request for TradeGecko.
Does Hotjar or TradeGecko run on more platforms?: Hotjar runs on Web. TradeGecko runs on Web, Mobile app, Cloud-based.
Can I use Hotjar for free?: Yes. Hotjar has a free tier, so you can try it without paying. TradeGecko starts at On request.
What is Hotjar best used for?: Hotjar is most often used for user behavior analysis, conversion optimization, ux research, customer feedback. Of those, user behavior analysis and conversion optimization are not what TradeGecko is typically brought in for.
What can Hotjar do that TradeGecko cannot?: Hotjar covers Heatmaps, Session recordings, Feedback widgets, Surveys. TradeGecko covers Inventory management, Order management, Purchase order automation, Supplier management.

Answered from the vendors’ own pages

Hotjar: Does Hotjar have a free tier?

Yes. Hotjar's free plan (now under Contentsquare) includes 200,000 monthly sessions, 10,000 session replays, and unlimited heatmaps, with no time limit on the free tier.

Source

Hotjar: Can I export my data from Hotjar?

Yes. Hotjar allows exporting heatmaps as JPG images, survey responses as CSV files, and session recording metadata. Advanced export options are available through the Hotjar API.

Source

Hotjar: Does Hotjar provide real-time analytics?

No. Hotjar has a slight delay in data processing and does not offer true real-time analytics compared to some competitors.

Source

Hotjar: What integrations does Hotjar support?

Hotjar integrates with Google Analytics, Google Tag Manager, Slack, HubSpot, Jira, Linear, Microsoft Teams, Zapier, and hundreds of other tools through its API and partner integrations.

Source

Hotjar vs TradeGecko

Hotjar

TradeGecko

The short version

Where they differ

What each one covers

Only in Hotjar

Only in TradeGecko

What people use each for

Hotjar

TradeGecko

Where each one falls short

Hotjar

TradeGecko

Pricing, plan by plan

Hotjar

TradeGecko

Which should you pick?

Choose Hotjar if

Choose TradeGecko if

Questions people ask

Answered from the vendors’ own pages

Related pages

More on Hotjar

More on TradeGecko

Keep looking

Other head to heads