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Field Service · head to head

FaciliWorks vs Hippo CMMS

FaciliWorks logo

FaciliWorks

Field Service

CMMS from CyberMetrics that still sells a perpetual on-premise licence alongside subscription

From
On request
Rated
-
Full reviewWebsite
Hippo CMMS logo

Hippo CMMS

Manufacturing

Straightforward maintenance management, now part of Eptura

From
On request
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: FaciliWorks the interface is dated by cloud CMMS standards, which matters most for occasional users such as production supervisors raising a request, who will need training that a modern mobile-first tool would not require.; Hippo CMMS no longer sold as a standalone product, so a new evaluation is really an Eptura evaluation with a different scope and price
  • They diverge on capability: FaciliWorks covers Perpetual or subscription licensing, Hippo CMMS covers Interactive site maps.
  • Prices and features above were last checked on 1 September 2026.

Where they differ

Only the attributes on which FaciliWorks and Hippo CMMS actually diverge.

Attributes where FaciliWorks and Hippo CMMS differ
AttributeFaciliWorksHippo CMMS
PlatformsWindows, Web, iOS, Android, On-premiseWeb, iOS, Android
CategoryField ServiceManufacturing

Identical on both: starting price (On request), pricing model (quote), free tier (No), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in FaciliWorks

  • Perpetual or subscription licensing
  • Concurrent seat option
  • Preventive maintenance scheduling
  • Calibration alignment
  • Parts and purchasing
  • Mobile work orders

Only in Hippo CMMS

  • Interactive site maps
  • Work order management
  • Preventive maintenance
  • Equipment records
  • Vendor management
  • Mobile access

What people use each for

The jobs each tool is most often brought in to do.

FaciliWorks

  • A regulated manufacturer that must evidence both equipment maintenance and gauge calibration in one audit and wants both from one vendornot Hippo CMMS
  • A defence or utility site on an isolated network where a cloud-only CMMS is not permitted by policynot Hippo CMMS
  • A maintenance department that wants a capital purchase rather than a recurring subscription that grows with headcountnot Hippo CMMS
  • A plant with many occasional users where concurrent licensing costs far less than a named seat for every techniciannot Hippo CMMS

Hippo CMMS

  • Facilities teams wanting a CMMS that a non-specialist can operatenot FaciliWorks
  • Sites where locating an asset on a floor plan is the natural way to find itnot FaciliWorks
  • Existing Hippo customers evaluating whether to stay within Epturanot FaciliWorks
  • Organisations wanting maintenance inside a broader workplace management suitenot FaciliWorks

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

FaciliWorks

  • The interface is dated by cloud CMMS standards, which matters most for occasional users such as production supervisors raising a request, who will need training that a modern mobile-first tool would not require.
  • A perpetual licence still carries an annual maintenance and support fee, so the one-off purchase framing does not hold; without that fee you lose updates and support while keeping the right to run old code.
  • Integration options are thin, with a limited API and few prebuilt connectors, so linking FaciliWorks to an ERP or a condition monitoring platform usually means custom database-level work.
  • No pricing is published for any edition despite this being a mid-market product, so buyers cannot compare it against published per-user rivals without entering a sales process.
  • CyberMetrics is a small independent vendor, which means responsive support but also a thin partner ecosystem and no realistic second-source implementation help if the relationship goes wrong.

Hippo CMMS

  • No longer sold as a standalone product, so a new evaluation is really an Eptura evaluation with a different scope and price
  • Pricing is not published, which makes it hard to compare against MaintainX or Limble without a sales process
  • The simplicity that was its selling point becomes a ceiling for organisations with complex asset hierarchies
  • Reporting is basic against competitors that have invested heavily in analytics
  • Product direction now follows Eptura workplace strategy rather than maintenance-specific needs

Pricing, plan by plan

FaciliWorks

On request
  • FaciliWorks Essentials$undefined/year
    • Core CMMS: assets, work orders, preventive maintenance
    • Perpetual or subscription licensing
    • Concurrent or node-locked seats
  • FaciliWorks Pro$undefined/year
    • Adds advanced reporting and analytics
    • Parts inventory and purchasing
    • Mobile access
  • FaciliWorks Enterprise$undefined/year
    • Multi-site and multi-currency
    • All Pro capability
    • Extended integration and administration options

Hippo CMMS

On request
  • Eptura Asset$undefined/month
    • Work order management
    • Preventive maintenance
    • Asset records

Which should you pick?

Choose FaciliWorks if

  • You need perpetual or subscription licensing.
  • You work on Windows, Web, iOS, Android, On-premise.
  • You also want concurrent seat option.
FaciliWorks review

Choose Hippo CMMS if

  • You need interactive site maps.
  • You work on Web, iOS, Android.
  • You also want work order management.
Hippo CMMS review

Questions people ask

Is FaciliWorks or Hippo CMMS better?
Neither clearly leads. FaciliWorks starts at On request and Hippo CMMS at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, FaciliWorks or Hippo CMMS?
FaciliWorks starts at On request and Hippo CMMS at On request.
Does FaciliWorks or Hippo CMMS run on more platforms?
FaciliWorks runs on Windows, Web, iOS, Android, On-premise. Hippo CMMS runs on Web, iOS, Android.
What is FaciliWorks best used for?
FaciliWorks is most often used for a regulated manufacturer that must evidence both equipment maintenance and gauge calibration in one audit and wants both from one vendor, a defence or utility site on an isolated network where a cloud-only cmms is not permitted by policy, a maintenance department that wants a capital purchase rather than a recurring subscription that grows with headcount, a plant with many occasional users where concurrent licensing costs far less than a named seat for every technician. Of those, a regulated manufacturer that must evidence both equipment maintenance and gauge calibration in one audit and wants both from one vendor and a defence or utility site on an isolated network where a cloud-only cmms is not permitted by policy are not what Hippo CMMS is typically brought in for.
What can FaciliWorks do that Hippo CMMS cannot?
FaciliWorks covers Perpetual or subscription licensing, Concurrent seat option, Preventive maintenance scheduling, Calibration alignment. Hippo CMMS covers Interactive site maps, Work order management, Preventive maintenance, Equipment records.

Answered from the vendors’ own pages

FaciliWorks: Can I still buy FaciliWorks outright?

Yes. Perpetual on-premise licensing is still offered alongside subscription, which is unusual in CMMS today.

Hippo CMMS: Is Hippo CMMS still available?

Not as a standalone purchase. It was acquired by Eptura and its capabilities are part of Eptura Asset. Existing customers are still served.

FaciliWorks: Does a perpetual licence mean no recurring cost?

No. Annual maintenance and support is a separate ongoing fee, and dropping it costs you updates and support.

Hippo CMMS: What was distinctive about it?

Interactive facility maps. Placing assets on a floor plan and raising work orders from the drawing is a genuinely different way to navigate a site, and it is why it retained users against slicker competitors.

FaciliWorks: Is there concurrent licensing?

Yes. Concurrent seats let a large pool of occasional users share fewer licences, which is often cheaper than named seats.

Hippo CMMS: What does it cost?

Not published. Eptura quotes, which is a change from Hippo, whose pricing was easier to establish.

FaciliWorks: Is pricing published?

No. All editions are quoted, so you must engage sales to get a comparable number.

Hippo CMMS: Should a new buyer consider it?

Evaluate Eptura Asset on its own terms, against MaintainX and Limble. Choosing it because of Hippo reviews written before the acquisition is a mistake.

Hippo CMMS: What happens to existing customers?

They continue to be supported within Eptura. The practical question is whether the broader workplace suite fits, since that is where the product roadmap now points.

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