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Travel · head to head

Enso Connect vs Properly

Enso Connect logo

Enso Connect

Travel

Guest experience layer for short-term rentals with digital check-in and paid upsells

From
$9/month
Rated
-
Full reviewWebsite
Properly logo

Properly

Field Service

Photo-verified turnover checklists and cleaner coordination for short-term rentals

From
$12.99/month
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Enso Connect the roughly five per cent commission on upsell revenue means the better the product works the more it costs, and a portfolio generating meaningful ancillary revenue pays far more than the per-listing headline suggests.; Properly properly solves only the turnover, so it is an additional per-property cost on top of a PMS that already claims to schedule cleaning, and the overlap is real.
  • They diverge on capability: Enso Connect covers Digital check-in, Properly covers Photo-verified checklists.
  • Prices and features above were last checked on 31 August 2026.

Where they differ

Only the attributes on which Enso Connect and Properly actually diverge.

Attributes where Enso Connect and Properly differ
AttributeEnso ConnectProperly
Starting price$9/month$12.99/month
Pricing modelPer listing per month plus upsell commissionPer property per month
CategoryTravelField Service

Identical on both: free tier (No), platforms (Web, iOS, Android), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Enso Connect

  • Digital check-in
  • Guest identity verification
  • Keyless entry
  • Upsell marketplace
  • Unified inbox with AI replies
  • Branded guidebooks
  • Conditional guest journeys
  • PMS integrations

Only in Properly

  • Photo-verified checklists
  • Automatic scheduling
  • Offline mode
  • Multi-language support
  • Cleaner marketplace
  • Real-time inspection
  • Damage documentation
  • Problem reporting

What people use each for

The jobs each tool is most often brought in to do.

Enso Connect

  • A manager selling early check-in and late checkout systematically instead of case by casenot Properly
  • An apart-hotel wanting hotel-style verification and deposits on Airbnb bookingsnot Properly
  • An operator issuing door codes automatically and revoking them at checkoutnot Properly
  • A portfolio in a ski or beach market monetising equipment hire and local experiences during the staynot Properly

Properly

  • A manager with forty units using contract cleaners who cannot personally inspect turnoversnot Enso Connect
  • An owner in a different country from the property who needs evidence a clean actually happenednot Enso Connect
  • A portfolio pursuing damage claims that require dated before and after photographsnot Enso Connect
  • An operation onboarding new cleaning crews quickly with visual instructions rather than written onesnot Enso Connect

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Enso Connect

  • The roughly five per cent commission on upsell revenue means the better the product works the more it costs, and a portfolio generating meaningful ancillary revenue pays far more than the per-listing headline suggests.
  • It requires a property management system underneath it, so it is always a second subscription and a second integration rather than a consolidation.
  • Small operators rarely reach the upsell volume that justifies the setup effort, and configuring conditional guest journeys properly is a project rather than an afternoon.
  • Guest data and messaging pass through another vendor, which adds a data protection assessment for European operators and another party to the breach surface.
  • Smart lock and PMS coverage is good for the mainstream products but thin outside them, so an operator on a less common lock brand or a regional PMS may find the automation does not reach their stack.

Properly

  • Properly solves only the turnover, so it is an additional per-property cost on top of a PMS that already claims to schedule cleaning, and the overlap is real.
  • The photo requirement adds time to every clean, and cleaners paid per turnover often resist it, which becomes a negotiation about rates rather than a software rollout.
  • Real-time inspection is billed at five dollars per inspection rather than included, so using it on every changeover materially changes the per-property cost.
  • The managed services tiers are priced an order of magnitude above the software, and operators sometimes discover the pitch is really about those rather than the app.
  • The cleaner marketplace has depth only in established North American destinations, and in thinner markets a missed turnover still means calling round yourself.

Pricing, plan by plan

Enso Connect

$9/month
  • Core$9/month
    • Per listing per month
    • Digital check-in and verification
    • Branded guidebook
  • Full guest journey$16/month
    • Per listing per month
    • Conditional journeys and smart lock integration
    • Upsell marketplace enabled

Properly

$12.99/month
  • Platform$12.99/month
    • Per property per month, tiered down toward 5 USD at volume
    • Photo checklists and automatic scheduling
    • Cleaner marketplace access
  • Real-Time Inspection$undefined/month
    • Charged at 5 USD per inspection, not per month
    • Remote human review of a completed turnover
    • Used selectively rather than on every clean
  • Cohost Pro$119/month
    • Per active property per month
    • Managed cohosting service rather than software alone
    • Includes guest and operational coverage
  • Guest Support Plus$149/month
    • Per listing per month
    • Outsourced guest communication
    • Sold alongside the platform

Which should you pick?

Choose Enso Connect if

  • You need digital check-in.
  • You work on Web, iOS, Android.
  • You also want guest identity verification.
Enso Connect review

Choose Properly if

  • You need photo-verified checklists.
  • You work on Web, iOS, Android.
  • You also want automatic scheduling.
Properly review

Questions people ask

Is Enso Connect or Properly better?
Neither clearly leads. Enso Connect starts at $9/month and Properly at $12.99/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Enso Connect or Properly?
Enso Connect starts at $9/month and Properly at $12.99/month.
Does Enso Connect or Properly run on more platforms?
Both run on Web, iOS, Android, so platform support will not decide this one for you.
What is Enso Connect best used for?
Enso Connect is most often used for a manager selling early check-in and late checkout systematically instead of case by case, an apart-hotel wanting hotel-style verification and deposits on airbnb bookings, an operator issuing door codes automatically and revoking them at checkout, a portfolio in a ski or beach market monetising equipment hire and local experiences during the stay. Of those, a manager selling early check-in and late checkout systematically instead of case by case and an apart-hotel wanting hotel-style verification and deposits on airbnb bookings are not what Properly is typically brought in for.
What can Enso Connect do that Properly cannot?
Enso Connect covers Digital check-in, Guest identity verification, Keyless entry, Upsell marketplace. Properly covers Photo-verified checklists, Automatic scheduling, Offline mode, Multi-language support.

Answered from the vendors’ own pages

Enso Connect: Does Enso Connect replace my PMS?

No. It sits on top of Hostaway, Guesty or a similar platform and handles the guest-facing journey only.

Properly: What does Properly actually cost per property?

The platform starts at 12.99 US dollars per property per month, falling toward 5 dollars at higher volumes. Remote inspections cost 5 dollars each on top.

Enso Connect: How does the upsell commission work?

Enso Connect takes a percentage, around five per cent, of upsell revenue processed through the platform, on top of the per-listing subscription.

Properly: Does it replace my property management system?

No. It connects to one and covers turnovers only. Distribution, guest messaging and accounting stay elsewhere.

Enso Connect: Is it worth it for five properties?

Usually not. The per-listing cost is low but the configuration effort and the upsell volume needed to see a return favour portfolios of twenty units and up.

Properly: Will cleaners actually use it?

They will if you require it, but the mandatory photo steps lengthen each clean and often need to be reflected in what you pay per turnover.

Enso Connect: Can it take deposits and verify guests on Airbnb bookings?

Yes, that is one of the main reasons operators add it, since Airbnb itself does not give hosts that control.

Properly: Does it help with damage claims?

Yes. Timestamped before and after photographs from the checklist are the main evidence operators use when claiming against a guest.

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