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Healthcare · head to head

Doxy.me vs Quantum Health

Doxy.me logo

Doxy.me

Healthcare

Simple and free telemedicine for healthcare providers

From
Free
Rated
-
Full reviewWebsite
Quantum Health logo

Quantum Health

Healthcare

Healthcare navigation for self insured employers, delivered by pods of human care coordinators

From
On request
Rated
-
Full reviewWebsite

The short version

  • Only Doxy.me has a free tier, so it costs nothing to try first.
  • Each has a real cost: Doxy.me free plan restricted to one-on-one sessions, limiting utility for group therapy or multi-specialist consultations; Quantum Health nothing is published: no per employee per month rate, no implementation fee, no minimum eligible lives, so an employer cannot benchmark a Quantum quote against anything before entering a sales process.
  • They diverge on capability: Doxy.me covers Video Visits, Quantum Health covers Care coordinator pods.
  • Prices and features above were last checked on 1 September 2026.

Where they differ

Only the attributes on which Doxy.me and Quantum Health actually diverge.

Attributes where Doxy.me and Quantum Health differ
AttributeDoxy.meQuantum Health
Starting priceFreeOn request
Pricing modelUnknownquote
Free tierYesNo
Founded2013Unknown

Identical on both: platforms (Web, iOS, Android), user rating (Not yet rated), category (Healthcare).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Doxy.me

  • Video Visits
  • Waiting Room
  • Screen Sharing
  • File Sharing
  • HIPAA Compliant
  • EHR Systems
  • HIPAA
  • BAA

Only in Quantum Health

  • Care coordinator pods
  • Real time intercept
  • Provider steering
  • Claims and benefits advocacy
  • Embold Plus tier
  • Quantum Flex tier
  • Quantum Signature tier
  • Point solution routing

What people use each for

The jobs each tool is most often brought in to do.

Doxy.me

  • Patient Carenot Quantum Health
  • Medical Recordsnot Quantum Health
  • Practice Managementnot Quantum Health
  • Telehealthnot Quantum Health

Quantum Health

  • A self insured employer of a few thousand staff whose members call the carrier, get transferred repeatedly and make expensive care decisions unsupportednot Doxy.me
  • An employer that has bought many point solutions and needs someone to route members into the ones already fundednot Doxy.me
  • A plan wanting intervention before an elective procedure is scheduled rather than a report about it afterwardsnot Doxy.me
  • An employer that wants navigation without giving the same vendor the clinical delivery contractnot Doxy.me

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Doxy.me

  • Free plan restricted to one-on-one sessions, limiting utility for group therapy or multi-specialist consultations
  • Occasional connection glitches and dropped sessions reported by some users
  • Poor video quality and lag in rural or low-bandwidth areas

Quantum Health

  • Nothing is published: no per employee per month rate, no implementation fee, no minimum eligible lives, so an employer cannot benchmark a Quantum quote against anything before entering a sales process.
  • It sells to self insured employers of roughly 500 employees and up, so smaller and fully insured employers are outside the model regardless of interest.
  • Quantum navigates but does not deliver care, so it cannot close a loop with a visit of its own, and members who are steered still have to obtain an appointment through the ordinary network.
  • The pod model depends on staffing continuity, and turnover in the coordinator teams degrades exactly the consistency that the pod concept sells, which is invisible in a demonstration.
  • Savings are measured against counterfactual claims trend, so the number in the return on investment case depends heavily on the methodology chosen, and employers should insist on defining that methodology before signing rather than accepting the vendor own model.

Pricing, plan by plan

Doxy.me

Free
  • FreeFree
    • Unlimited call minutes
    • HIPAA compliance
    • One-on-one sessions only
  • Professional$35/month
    • HD video
    • Screen sharing
    • Group calls
  • Clinic$50/month
    • HD video
    • Screen sharing
    • Group calls

Quantum Health

On request
  • Quantum Health$undefined/year
    • Per employee per month, quoted not published
    • Three tiers: Embold Plus, Quantum Flex and Quantum Signature
    • Sold to self insured employers from roughly 500 employees upward

Which should you pick?

Choose Doxy.me if

  • You need video visits.
  • You want to start without paying.
  • You work on Web, iOS, Android.
  • You also want waiting room.
Doxy.me review

Choose Quantum Health if

  • You need care coordinator pods.
  • You work on Web, iOS, Android.
  • You also want real time intercept.
Quantum Health review

Questions people ask

Is Doxy.me or Quantum Health better?
Neither clearly leads. Doxy.me starts at Free and Quantum Health at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Doxy.me or Quantum Health?
Doxy.me has a free tier; the other does not. Paid plans start at Free for Doxy.me and On request for Quantum Health.
Does Doxy.me or Quantum Health run on more platforms?
Both run on Web, iOS, Android, so platform support will not decide this one for you.
Can I use Doxy.me for free?
Yes. Doxy.me has a free tier, so you can try it without paying. Quantum Health starts at On request.
What is Doxy.me best used for?
Doxy.me is most often used for patient care, medical records, practice management, telehealth. Of those, patient care and medical records are not what Quantum Health is typically brought in for.
What can Doxy.me do that Quantum Health cannot?
Doxy.me covers Video Visits, Waiting Room, Screen Sharing, File Sharing. Quantum Health covers Care coordinator pods, Real time intercept, Provider steering, Claims and benefits advocacy.

Answered from the vendors’ own pages

Doxy.me: How much does Doxy.me cost?

Doxy.me offers a free plan with HIPAA compliance, Professional plan at $35 per provider per month, and Clinic plan at $50 per provider per month. Enterprise pricing available on request.

Source
Quantum Health: Is there a minimum employer size?

Quantum works with self insured employers of around 500 employees and up. It does not publish a hard minimum, but the model does not fit small or fully insured groups.

Doxy.me: Does the free plan include all features?

The free Doxy.me plan includes unlimited call minutes and HIPAA compliance. Advanced features like group calls, HD video, and screen sharing require paid plans.

Source
Quantum Health: Does Quantum provide the medical care?

No. It navigates, coordinates and steers, but care is delivered by the network. That is the deliberate difference from vendors that own their own virtual clinicians.

Doxy.me: Do patients need to create an account to join a session?

No, Doxy.me allows you to offer secure sessions without requiring clients to create accounts, with a customizable waiting room experience.

Source
Quantum Health: What are the tiers?

Embold Plus for carrier compatible navigation, Quantum Flex for modular capability selection, and Quantum Signature for deeper clinical, pharmacy and provider steering integration.

Doxy.me: Is Doxy.me HIPAA compliant?

Yes, Doxy.me is HIPAA compliant with a signed Business Associate Agreement, available on both free and paid plans.

Source
Quantum Health: Is pricing published?

No. No rates, implementation fees or minimum lives are disclosed. Expect a fully custom quote based on headcount, plan complexity, carrier relationships and modules.

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