Softwr

Telecommunications · head to head

Dialpad vs Krisp

Dialpad logo

Dialpad

Telecommunications

Cloud phone and voice communications

From
On request
Rated
-
Full reviewWebsite
Krisp logo

Krisp

Remote Work

AI-powered noise cancellation and background blur

From
Free
Rated
-
Full reviewWebsite

The short version

  • Only Krisp has a free tier, so it costs nothing to try first.
  • Each has a real cost: Dialpad pricing details not publicly disclosed; requires contacting sales; Krisp accent conversion is metered daily rather than monthly, at 1 hour a day on Core and 4 on Advanced
  • They diverge on capability: Dialpad covers Voice calls, Krisp covers AI noise cancellation.
  • Prices and features above were last checked on 30 August 2026.

Where they differ

Only the attributes on which Dialpad and Krisp actually diverge.

Attributes where Dialpad and Krisp differ
AttributeDialpadKrisp
Starting priceOn requestFree
Pricing modelUnknownsubscription
Free tierNoYes
PlatformsWeb, MobileWeb, Windows, Macos, Linux
CategoryTelecommunicationsRemote Work
Founded20132017

Identical on both: user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Dialpad

  • Voice calls
  • Video meeting
  • Chat
  • Analytics
  • Call recording
  • Slack
  • Salesforce
  • HubSpot

Only in Krisp

  • AI noise cancellation
  • Background blur
  • Virtual backgrounds
  • Screen recording
  • Works with any app
  • Cross-platform
  • Zoom
  • Skype

Both cover

  • Web support

What people use each for

The jobs each tool is most often brought in to do.

Dialpad

  • Customer service with AI voice and chat agentsnot Krisp
  • Autonomous contact centre operations with handoff to humansnot Krisp
  • Multi-channel communication (voice, chat, SMS, email)not Krisp
  • HIPAA-compliant healthcare communicationnot Krisp

Krisp

  • Removing background noise and echo from calls and recordingsnot Dialpad
  • Transcribing meetings and generating AI notesnot Dialpad

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Dialpad

  • Pricing details not publicly disclosed; requires contacting sales
  • AI Agent pricing uses credit-based model with pay-per-value structure
  • Specific pricing tiers and feature comparisons not available on public website

Krisp

  • Accent conversion is metered daily rather than monthly, at 1 hour a day on Core and 4 on Advanced
  • There is no free tier, only a 7 day trial
  • Manager view, Salesforce integration and advanced admin controls require the Advanced plan at $30 per user per month
  • SSO, SCIM, HIPAA compliance and on device transcription are Enterprise only
  • The advertised $8 and $15 rates require annual billing, doubling to $16 and $30 monthly

Pricing, plan by plan

Dialpad

On request

No published plan breakdown. See the Dialpad review.

Krisp

Free
  • Free TrialFree
    • Unlimited transcription
    • Unlimited noise cancellation
    • No credit card required
  • Core$16/month
    • Unlimited AI note-taking
    • 1 hr/day accent conversion
    • 10 GB storage
  • Advanced$30/month
    • 4hr daily accent conversion
    • 60 GB storage
    • Advanced integrations
  • Enterprise$null/mo
    • Custom pricing
    • HIPAA compliance
    • Unlimited storage

Which should you pick?

Choose Dialpad if

  • You need voice calls.
  • You work on Web, Mobile.
  • You also want video meeting.
Dialpad review

Choose Krisp if

  • You need ai noise cancellation.
  • You want to start without paying.
  • You work on Web, Windows, Macos, Linux.
  • You also want background blur.
Krisp review

Questions people ask

Is Dialpad or Krisp better?
Neither clearly leads. Dialpad starts at On request and Krisp at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Dialpad or Krisp?
Krisp has a free tier; the other does not. Paid plans start at On request for Dialpad and Free for Krisp.
Does Dialpad or Krisp run on more platforms?
Dialpad runs on Web, Mobile. Krisp runs on Web, Windows, Macos, Linux.
Can I use Krisp for free?
Yes. Krisp has a free tier, so you can try it without paying. Dialpad starts at On request.
What is Dialpad best used for?
Dialpad is most often used for customer service with ai voice and chat agents, autonomous contact centre operations with handoff to humans, multi-channel communication (voice, chat, sms, email), hipaa-compliant healthcare communication. Of those, customer service with ai voice and chat agents and autonomous contact centre operations with handoff to humans are not what Krisp is typically brought in for.
What can Dialpad do that Krisp cannot?
Dialpad covers Voice calls, Video meeting, Chat, Analytics. Krisp covers AI noise cancellation, Background blur, Virtual backgrounds, Screen recording. Both handle Web support.

Answered from the vendors’ own pages

Dialpad: How much does Dialpad cost?

Dialpad uses conversation-based pricing where customers purchase a pool of AI Agent Credits. Billing occurs only when AI delivers value by retrieving information or executing actions. Exact pricing is not published online and requires contacting sales.

Source
Krisp: How much does Krisp cost per month?

Krisp Core plan costs $16/month ($8/month if billed annually). The Advanced plan costs $30/month ($15/month annually). Enterprise pricing is custom.

Source
Dialpad: What is Dialpad's AI Agent pricing model?

Dialpad AI Agents are priced per conversation using a credit system. Credits are used only when the AI retrieves information or executes actions like scheduling, routing, or order lookup.

Source
Krisp: Does Krisp offer a free tier?

Yes, a 7-day free trial provides unlimited transcription, noise cancellation, and recordings with no credit card required.

Source
Krisp: What features does Krisp Core include?

Krisp Core includes unlimited AI note-taking, 1 hour per day of speaker-side accent conversion, 10 GB storage, mobile app access, and basic integrations with Slack, Notion, Zapier, HubSpot, and Teams.

Source
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