Softwr

Healthcare · head to head

Cliniko vs Digitail

Cliniko logo

Cliniko

Healthcare

Clinic management software for health practitioners

From
Free
Rated
-
Full reviewWebsite
Digitail logo

Digitail

Veterinary

All-in-one cloud PIMS for veterinary practices with a pet owner app

From
On request
Rated
-
Full reviewWebsite

The short version

  • Only Cliniko has a free tier, so it costs nothing to try first.
  • Each has a real cost: Cliniko priced in practitioner bands rather than per seat, so a clinic adding a sixth practitioner jumps from $95 to $145 a month; Digitail quote-only pricing with no published rates
  • They diverge on capability: Cliniko covers Appointment Scheduling, Digitail covers Pet owner app.
  • Prices and features above were last checked on 30 August 2026.

Where they differ

Only the attributes on which Cliniko and Digitail actually diverge.

Attributes where Cliniko and Digitail differ
AttributeClinikoDigitail
Starting priceFreeOn request
Pricing modelsubscriptionquote
Free tierYesNo
PlatformsWeb, MobileWeb, iOS, Android, Cloud
CategoryHealthcareVeterinary
Founded2012Unknown

Identical on both: user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Cliniko

  • Appointment Scheduling
  • Online Booking
  • Client Management
  • Invoicing
  • Patient Portal
  • Telehealth
  • Payment processors
  • Online forms

Only in Digitail

  • Pet owner app
  • Cloud PIMS
  • Automated reminders
  • Multi-location

What people use each for

The jobs each tool is most often brought in to do.

Cliniko

  • Practice management for allied health clinicsnot Digitail
  • Appointment scheduling and online bookingsnot Digitail
  • Clinical notes and patient recordsnot Digitail
  • Telehealth consultationsnot Digitail
  • Invoicing and payment tracking for a multi-practitioner clinicnot Digitail

Digitail

  • Clinics with poor vaccination reminder compliancenot Cliniko
  • Practices wanting clients to self-book rather than phonenot Cliniko
  • Multi-location groups on one systemnot Cliniko

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Cliniko

  • Priced in practitioner bands rather than per seat, so a clinic adding a sixth practitioner jumps from $95 to $145 a month
  • The top published band stops at 200 practitioners
  • SMS is charged separately at 10 cents a message
  • Telehealth requires entering card details before it unlocks, even during the trial
  • There is no free tier, only a 30 day trial

Digitail

  • Quote-only pricing with no published rates
  • The owner app only helps where clients actually install it, and adoption varies sharply by demographic
  • Younger vendor than the established systems, with a shorter track record

Pricing, plan by plan

Cliniko

Free
  • 1 Practitioner$45/month
  • 2-5 Practitioners$95/month
  • 6-8 Practitioners$145/month
  • 9-12 Practitioners$195/month

Digitail

On request

No published plan breakdown. See the Digitail review.

Which should you pick?

Choose Cliniko if

  • You need appointment scheduling.
  • You want to start without paying.
  • You work on Web, Mobile.
  • You also want online booking.
Cliniko review

Choose Digitail if

  • You need pet owner app.
  • You work on Web, iOS, Android, Cloud.
  • You also want cloud pims.
Digitail review

Questions people ask

Is Cliniko or Digitail better?
Neither clearly leads. Cliniko starts at Free and Digitail at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Cliniko or Digitail?
Cliniko has a free tier; the other does not. Paid plans start at Free for Cliniko and On request for Digitail.
Does Cliniko or Digitail run on more platforms?
Cliniko runs on Web, Mobile. Digitail runs on Web, iOS, Android, Cloud.
Can I use Cliniko for free?
Yes. Cliniko has a free tier, so you can try it without paying. Digitail starts at On request.
What is Cliniko best used for?
Cliniko is most often used for practice management for allied health clinics, appointment scheduling and online bookings, clinical notes and patient records, telehealth consultations. Of those, practice management for allied health clinics and appointment scheduling and online bookings are not what Digitail is typically brought in for.
What can Cliniko do that Digitail cannot?
Cliniko covers Appointment Scheduling, Online Booking, Client Management, Invoicing. Digitail covers Pet owner app, Cloud PIMS, Automated reminders, Multi-location.

Answered from the vendors’ own pages

Cliniko: How much does Cliniko cost for a practice?

Cliniko uses per-practitioner pricing: 1 practitioner $45/month, 2-5 practitioners $95/month, 6-8 practitioners $145/month, 9-12 practitioners $195/month, 13-25 practitioners $295/month, 26-200 practitioners $395/month.

Source
Digitail: What does Digitail cost?

Pricing is quoted per practice and not published.

Cliniko: Does Cliniko offer a free trial?

Cliniko is free to try for the first 30 days with no credit card required initially. A credit card is required to unlock features like Telehealth after the trial begins.

Source
Digitail: What does the pet owner app do?

It gives clients their pet’s records, vaccination reminders and booking, which lifts reminder compliance compared with email.

Cliniko: What is included in all Cliniko plans?

Every Cliniko subscription includes complete feature access, unlimited admin and reception users, unlimited locations, unlimited file storage, unlimited patients, 24/7 monitoring, automatic backups, regular updates, and 24/7 customer support.

Source
Digitail: Does it support multiple clinics?

Yes, multi-location groups run under one account.

Cliniko: Does Cliniko charge extra for SMS and what discounts apply?

SMS messaging costs 10 cents per message (pre-paid credits required). Annual billing includes one month free every year. Charities and educational institutions qualify for free access. Cliniko commits to no feature-specific fees beyond SMS and offers no annual commitment discounts.

Source
Share

Related pages

More on Cliniko

More on Digitail

Keep looking

Other head to heads