Veterinary · head to head
Digitail vs Healthie

Digitail
Veterinary
All-in-one cloud PIMS for veterinary practices with a pet owner app
- From
- On request
- Rated
- -

Healthie
Healthcare
EHR, scheduling and client engagement for nutrition, wellness and virtual-first care
- From
- $19/month
- Rated
- -
The short version
- Each has a real cost: Digitail quote-only pricing with no published rates; Healthie the Core plan is capped at ten active clients, which no working practice stays under, so the real entry price for anyone with a caseload is the 49 dollar Essentials tier or higher.
- They diverge on capability: Digitail covers Pet owner app, Healthie covers Active client based tiers.
- Prices and features above were last checked on 31 August 2026.
Where they differ
Only the attributes on which Digitail and Healthie actually diverge.
Identical on both: free tier (No), user rating (Not yet rated).
What each one covers
Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.
Only in Digitail
- Pet owner app
- Cloud PIMS
- Automated reminders
- Multi-location
Only in Healthie
- Active client based tiers
- Charting and templates
- Telehealth
- Food and symptom journalling
- Programmes and courses
- Public API
- ePrescribing
- Insurance claims
What people use each for
The jobs each tool is most often brought in to do.
Digitail
- Clinics with poor vaccination reminder compliancenot Healthie
- Practices wanting clients to self-book rather than phonenot Healthie
- Multi-location groups on one systemnot Healthie
Healthie
- A registered dietitian in private practice who needs charting, scheduling, superbills and a client food journal in one subscriptionnot Digitail
- A virtual care startup using the API as a compliant clinical backend rather than building charting and scheduling from scratchnot Digitail
- A wellness group practice selling packaged twelve week programmes with group video sessions and course contentnot Digitail
- A health coaching business that bills clients directly and needs card payment, intake forms and messaging without insurance complexitynot Digitail
Where each one falls short
Documented limitations, not opinions. Every one is a constraint you would hit in normal use.
Digitail
- Quote-only pricing with no published rates
- The owner app only helps where clients actually install it, and adoption varies sharply by demographic
- Younger vendor than the established systems, with a shorter track record
Healthie
- The Core plan is capped at ten active clients, which no working practice stays under, so the real entry price for anyone with a caseload is the 49 dollar Essentials tier or higher.
- Insurance billing is not native: claim submission runs through a separately priced ClaimMD integration starting around 30 dollars a month, so a practice that bills payers is buying and reconciling two systems.
- Costs stack quickly beyond the headline plan, with ePrescribing at 40 dollars per clinician per month, inbound fax at 10 dollars, additional Group clinicians at 50 dollars each and card processing at 2.9 per cent plus 30 cents.
- Client counting is based on active clients, and the definition of active is set by the vendor rather than by you, so seasonal or intermittent caseloads can push a practice into a higher tier for clients it is barely seeing.
- It is built around ambulatory wellness and virtual care, so specialties needing lab ordering, imaging, in house dispensing or complex care coordination will find the clinical model too thin and will not find those modules to buy.
Pricing, plan by plan
Digitail
On requestNo published plan breakdown. See the Digitail review.
Healthie
$19/month- Core$19/month
- Up to ten active clients
- Scheduling and payments
- Charting and telehealth
- Essentials$49/month
- Up to 250 active clients
- Custom forms
- CMS 1500 generation
- Plus$129/month
- Unlimited active clients
- Group telehealth
- Online programmes
- Group$149/month
- Unlimited active clients
- Shared calendar and team management
- Roles and permissions
Which should you pick?
Choose Digitail if
- You need pet owner app.
- You work on Web, iOS, Android, Cloud.
- You also want cloud pims.
Choose Healthie if
- You need active client based tiers.
- You work on Web, iOS, Android, API.
- You also want charting and templates.
Questions people ask
- Is Digitail or Healthie better?
- Neither clearly leads. Digitail starts at On request and Healthie at $19/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
- Which is cheaper, Digitail or Healthie?
- Digitail starts at On request and Healthie at $19/month.
- Does Digitail or Healthie run on more platforms?
- Digitail runs on Web, iOS, Android, Cloud. Healthie runs on Web, iOS, Android, API.
- What is Digitail best used for?
- Digitail is most often used for clinics with poor vaccination reminder compliance, practices wanting clients to self-book rather than phone, multi-location groups on one system. Of those, clinics with poor vaccination reminder compliance and practices wanting clients to self-book rather than phone are not what Healthie is typically brought in for.
- What can Digitail do that Healthie cannot?
- Digitail covers Pet owner app, Cloud PIMS, Automated reminders, Multi-location. Healthie covers Active client based tiers, Charting and templates, Telehealth, Food and symptom journalling.
Answered from the vendors’ own pages
Digitail: What does Digitail cost?
Pricing is quoted per practice and not published.
Healthie: Is the API available without an enterprise contract?
Yes. API access is available on standard published plans, which is why digital health startups use it as a clinical backend.
Digitail: What does the pet owner app do?
It gives clients their pet’s records, vaccination reminders and booking, which lifts reminder compliance compared with email.
Healthie: Can Healthie submit insurance claims?
Only through the separately priced ClaimMD integration. Native CMS 1500 generation is included, but submission is an add-on.
Digitail: Does it support multiple clinics?
Yes, multi-location groups run under one account.
Healthie: What does an active client mean for billing?
It is a client with recent activity in the platform, not everyone in your database. Tiers are set by that count, not by seats.
Healthie: Is it HIPAA compliant?
Yes, and a business associate agreement is available. The client-facing mobile app and portal are covered.
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