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Government · head to head

Clariti vs Laserfiche

Clariti logo

Clariti

Government

Permitting, licensing and land management for local government, built natively on Salesforce

From
On request
Rated
-
Full reviewWebsite
Laserfiche logo

Laserfiche

Government

Intelligent Content Management

From
$50/month
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Clariti salesforce platform licences sit underneath the subscription and are not always visible in the initial quote, so the fully loaded cost can be materially higher than the comparison against Accela or Tyler suggests.; Laserfiche self-hosted deployment requires dedicated IT resources and infrastructure management
  • They diverge on capability: Clariti covers Permitting workflows, Laserfiche covers Document Capture.
  • Prices and features above were last checked on 31 August 2026.

Where they differ

Only the attributes on which Clariti and Laserfiche actually diverge.

Attributes where Clariti and Laserfiche differ
AttributeClaritiLaserfiche
Starting priceOn request$50/month
Pricing modelquotesubscription
PlatformsWeb, iOS, AndroidWeb, Mobile, Windows, macOS, Linux
FoundedUnknown1976

Identical on both: free tier (No), user rating (Not yet rated), category (Government).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Clariti

  • Permitting workflows
  • Business licensing
  • Inspections
  • Code enforcement
  • Public portal
  • Salesforce platform tooling

Only in Laserfiche

  • Document Capture
  • Workflow Automation
  • Records Management
  • Electronic Forms
  • Process Automation
  • Microsoft Office
  • SharePoint
  • Salesforce

What people use each for

The jobs each tool is most often brought in to do.

Clariti

  • A city already standardised on Salesforce that wants permitting inside the same platformnot Laserfiche
  • An agency replacing a legacy permitting system whose vendor was acquired and whose roadmap stallednot Laserfiche
  • A county needing configurable workflows across permits, licensing and code enforcementnot Laserfiche
  • An IT department that wants to configure and report on its own permitting workflows without vendor ticketsnot Laserfiche

Laserfiche

  • Citizen Servicesnot Clariti
  • Records Managementnot Clariti
  • Public Safetynot Clariti
  • Civic Engagementnot Clariti

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Clariti

  • Salesforce platform licences sit underneath the subscription and are not always visible in the initial quote, so the fully loaded cost can be materially higher than the comparison against Accela or Tyler suggests.
  • Building on Salesforce means the agency inherits Salesforce release cycles and pricing changes, neither of which Clariti controls.
  • It has far less accumulated edge case handling than the incumbents, so unusual fee schedules, historic district rules or state mandated reporting can become configuration projects.
  • Professional services dominate the first year cost, as with every permitting implementation, and agencies that budget only for licence are the ones whose projects stall.
  • The install base is smaller than Accela or Tyler, so there are fewer peer agencies to call for reference and fewer trained implementation consultants in the market.

Laserfiche

  • Self-hosted deployment requires dedicated IT resources and infrastructure management
  • Complex implementation often requires significant upfront customization
  • High total cost of ownership for on-premises deployments due to infrastructure needs

Pricing, plan by plan

Clariti

On request
  • Clariti$undefined/year
    • Quoted by agency size and module scope
    • Salesforce platform licences are a separate cost underneath the subscription
    • Implementation and configuration services typically exceed first year licence cost

Laserfiche

$50/month
  • Cloud$50/month
    • Document Management
    • Workflow Automation
    • Records Management

Which should you pick?

Choose Clariti if

  • You need permitting workflows.
  • You work on Web, iOS, Android.
  • You also want business licensing.
Clariti review

Choose Laserfiche if

  • You need document capture.
  • You work on Web, Mobile, Windows, macOS, Linux.
  • You also want workflow automation.
Laserfiche review

Questions people ask

Is Clariti or Laserfiche better?
Neither clearly leads. Clariti starts at On request and Laserfiche at $50/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Clariti or Laserfiche?
Clariti starts at On request and Laserfiche at $50/month.
Does Clariti or Laserfiche run on more platforms?
Clariti runs on Web, iOS, Android. Laserfiche runs on Web, Mobile, Windows, macOS, Linux.
What is Clariti best used for?
Clariti is most often used for a city already standardised on salesforce that wants permitting inside the same platform, an agency replacing a legacy permitting system whose vendor was acquired and whose roadmap stalled, a county needing configurable workflows across permits, licensing and code enforcement, an it department that wants to configure and report on its own permitting workflows without vendor tickets. Of those, a city already standardised on salesforce that wants permitting inside the same platform and an agency replacing a legacy permitting system whose vendor was acquired and whose roadmap stalled are not what Laserfiche is typically brought in for.
What can Clariti do that Laserfiche cannot?
Clariti covers Permitting workflows, Business licensing, Inspections, Code enforcement. Laserfiche covers Document Capture, Workflow Automation, Records Management, Electronic Forms.

Answered from the vendors’ own pages

Clariti: Do we need Salesforce licences as well?

Yes. Clariti runs on the Salesforce platform, and those licences are a separate line item. Insist on a fully loaded quote.

Laserfiche: Does Laserfiche offer both cloud and self-hosted options?

Yes. Laserfiche Cloud offers three tiers (Starter $53/user/month, Professional $73, Business $93). Laserfiche 12 provides self-hosted deployment for organizations requiring on-premise infrastructure or with strict security and regulatory constraints.

Source
Clariti: How does it compare with Accela?

Accela has far deeper accumulated handling of edge cases. Clariti offers a more modern and configurable platform, at the price of Salesforce underneath.

Laserfiche: What does Laserfiche capture from documents?

Laserfiche provides document capture, electronic forms, workflow automation, case management, mobile access, and government-certified records management with automatic filing and retention schedules.

Source
Clariti: Can we see what other agencies paid?

Yes. Permitting contracts are public records and award notices routinely list implementation and annual subscription values.

Laserfiche: Can Laserfiche track document workflows automatically?

Yes. Laserfiche includes workflow automation that tracks and fulfills processes like FOIA requests, with access controls, audit trails, and automated recordkeeping for compliance.

Source
Clariti: Is it suitable for a small town?

Usually not. The platform cost and implementation effort suit mid sized and larger agencies.

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