Softwr

Government · head to head

Laserfiche vs NEOGOV

Laserfiche logo

Laserfiche

Government

Intelligent Content Management

From
$50/month
Rated
-
Full reviewWebsite
NEOGOV logo

NEOGOV

Government

Public sector HR suite covering civil service recruiting, onboarding, training and policy management

From
On request
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Laserfiche self-hosted deployment requires dedicated IT resources and infrastructure management; NEOGOV each module is shallower than the specialist product it competes with, so agencies buying the full suite for coherence accept weaker performance management and learning than they would get separately.
  • They diverge on capability: Laserfiche covers Document Capture, NEOGOV covers Civil service recruiting.
  • Prices and features above were last checked on 31 August 2026.

Where they differ

Only the attributes on which Laserfiche and NEOGOV actually diverge.

Attributes where Laserfiche and NEOGOV differ
AttributeLaserficheNEOGOV
Starting price$50/monthOn request
Pricing modelsubscriptionquote
PlatformsWeb, Mobile, Windows, macOS, LinuxWeb, iOS, Android
Founded1976Unknown

Identical on both: free tier (No), user rating (Not yet rated), category (Government).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Laserfiche

  • Document Capture
  • Workflow Automation
  • Records Management
  • Electronic Forms
  • Process Automation
  • Microsoft Office
  • SharePoint
  • Salesforce

Only in NEOGOV

  • Civil service recruiting
  • Veterans preference handling
  • GovernmentJobs.com posting
  • Onboarding workflows
  • Learning and training records
  • Policy management

What people use each for

The jobs each tool is most often brought in to do.

Laserfiche

  • Citizen Servicesnot NEOGOV
  • Records Managementnot NEOGOV
  • Public Safetynot NEOGOV
  • Civic Engagementnot NEOGOV

NEOGOV

  • A city or county HR department that must run scored examinations and ranked eligibility listsnot Laserfiche
  • A public safety agency needing policy acknowledgement records that stand up in litigationnot Laserfiche
  • An agency replacing a commercial applicant tracking system that cannot handle veterans preferencenot Laserfiche
  • A school district or university consolidating recruiting, onboarding and mandated training recordsnot Laserfiche

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Laserfiche

  • Self-hosted deployment requires dedicated IT resources and infrastructure management
  • Complex implementation often requires significant upfront customization
  • High total cost of ownership for on-premises deployments due to infrastructure needs

NEOGOV

  • Each module is shallower than the specialist product it competes with, so agencies buying the full suite for coherence accept weaker performance management and learning than they would get separately.
  • Policy management arrived through the PowerDMS acquisition rather than being built in, and the join between it and the rest of the suite still reads as two products.
  • Implementation is long and configuration heavy because the civil service rules that make the product valuable have to be encoded for your jurisdiction, and that work is billed.
  • Pricing is not published and scales with headcount, so a large agency can pay several times what a comparable one pays without knowing it unless someone reads the public contracts.
  • Private equity ownership since the Warburg Pincus investment has coincided with an acquisition led strategy, and buyers should expect further products bolted on rather than deeper integration of the existing ones.

Pricing, plan by plan

Laserfiche

$50/month
  • Cloud$50/month
    • Document Management
    • Workflow Automation
    • Records Management

NEOGOV

On request
  • NEOGOV Suite$undefined/year
    • Quoted per module and scaled by employee headcount
    • Implementation and data migration priced separately from the subscription
    • Available through cooperative purchasing and state term contracts

Which should you pick?

Choose Laserfiche if

  • You need document capture.
  • You work on Web, Mobile, Windows, macOS, Linux.
  • You also want workflow automation.
Laserfiche review

Choose NEOGOV if

  • You need civil service recruiting.
  • You work on Web, iOS, Android.
  • You also want veterans preference handling.
NEOGOV review

Questions people ask

Is Laserfiche or NEOGOV better?
Neither clearly leads. Laserfiche starts at $50/month and NEOGOV at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Laserfiche or NEOGOV?
Laserfiche starts at $50/month and NEOGOV at On request.
Does Laserfiche or NEOGOV run on more platforms?
Laserfiche runs on Web, Mobile, Windows, macOS, Linux. NEOGOV runs on Web, iOS, Android.
What is Laserfiche best used for?
Laserfiche is most often used for citizen services, records management, public safety, civic engagement. Of those, citizen services and records management are not what NEOGOV is typically brought in for.
What can Laserfiche do that NEOGOV cannot?
Laserfiche covers Document Capture, Workflow Automation, Records Management, Electronic Forms. NEOGOV covers Civil service recruiting, Veterans preference handling, GovernmentJobs.com posting, Onboarding workflows.

Answered from the vendors’ own pages

Laserfiche: Does Laserfiche offer both cloud and self-hosted options?

Yes. Laserfiche Cloud offers three tiers (Starter $53/user/month, Professional $73, Business $93). Laserfiche 12 provides self-hosted deployment for organizations requiring on-premise infrastructure or with strict security and regulatory constraints.

Source
NEOGOV: Why not use a commercial applicant tracking system?

Because civil service rules such as ranked eligibility lists, rule of three certification and veterans preference are not expressible in commercial products, so the statutory steps end up in spreadsheets.

Laserfiche: What does Laserfiche capture from documents?

Laserfiche provides document capture, electronic forms, workflow automation, case management, mobile access, and government-certified records management with automatic filing and retention schedules.

Source
NEOGOV: Can I find out what other agencies pay?

Yes. These are public procurements, so executed contract values appear in council agenda packets and state term contract listings. Read several before negotiating.

Laserfiche: Can Laserfiche track document workflows automatically?

Yes. Laserfiche includes workflow automation that tracks and fulfills processes like FOIA requests, with access controls, audit trails, and automated recordkeeping for compliance.

Source
NEOGOV: What did NEOGOV acquire?

PowerDMS, a policy management and accreditation product, in 2021, which is now sold as the policy module of the suite.

NEOGOV: Is it only for the United States?

Effectively yes. The value is in encoding US civil service and public safety requirements.

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