Softwr

Government · head to head

Clariti vs Legistar

Clariti logo

Clariti

Government

Permitting, licensing and land management for local government, built natively on Salesforce

From
On request
Rated
-
Full reviewWebsite
Legistar logo

Legistar

Government

Legislative Management System

From
On request
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Clariti salesforce platform licences sit underneath the subscription and are not always visible in the initial quote, so the fully loaded cost can be materially higher than the comparison against Accela or Tyler suggests.; Legistar pricing is not published; sold by quote through a sales process
  • They diverge on capability: Clariti covers Permitting workflows, Legistar covers Legislation Tracking.
  • Prices and features above were last checked on 31 August 2026.

Where they differ

Only the attributes on which Clariti and Legistar actually diverge.

Attributes where Clariti and Legistar differ
AttributeClaritiLegistar
PlatformsWeb, iOS, AndroidWeb
FoundedUnknown1999

Identical on both: starting price (On request), pricing model (quote), free tier (No), user rating (Not yet rated), category (Government).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Clariti

  • Permitting workflows
  • Business licensing
  • Inspections
  • Code enforcement
  • Public portal
  • Salesforce platform tooling

Only in Legistar

  • Legislation Tracking
  • Meeting Agendas
  • Voting Records
  • Public Portal
  • Document Management
  • Video Streaming
  • Microsoft Office
  • Records Systems

What people use each for

The jobs each tool is most often brought in to do.

Clariti

  • A city already standardised on Salesforce that wants permitting inside the same platformnot Legistar
  • An agency replacing a legacy permitting system whose vendor was acquired and whose roadmap stallednot Legistar
  • A county needing configurable workflows across permits, licensing and code enforcementnot Legistar
  • An IT department that wants to configure and report on its own permitting workflows without vendor ticketsnot Legistar

Legistar

  • Legislative agenda managementnot Clariti
  • Meeting management and video processesnot Clariti
  • Public records managementnot Clariti
  • Government transparencynot Clariti

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Clariti

  • Salesforce platform licences sit underneath the subscription and are not always visible in the initial quote, so the fully loaded cost can be materially higher than the comparison against Accela or Tyler suggests.
  • Building on Salesforce means the agency inherits Salesforce release cycles and pricing changes, neither of which Clariti controls.
  • It has far less accumulated edge case handling than the incumbents, so unusual fee schedules, historic district rules or state mandated reporting can become configuration projects.
  • Professional services dominate the first year cost, as with every permitting implementation, and agencies that budget only for licence are the ones whose projects stall.
  • The install base is smaller than Accela or Tyler, so there are fewer peer agencies to call for reference and fewer trained implementation consultants in the market.

Legistar

  • Pricing is not published; sold by quote through a sales process

Pricing, plan by plan

Clariti

On request
  • Clariti$undefined/year
    • Quoted by agency size and module scope
    • Salesforce platform licences are a separate cost underneath the subscription
    • Implementation and configuration services typically exceed first year licence cost

Legistar

On request

No published plan breakdown. See the Legistar review.

Which should you pick?

Choose Clariti if

  • You need permitting workflows.
  • You work on Web, iOS, Android.
  • You also want business licensing.
Clariti review

Choose Legistar if

  • You need legislation tracking.
  • You also want meeting agendas.
Legistar review

Questions people ask

Is Clariti or Legistar better?
Neither clearly leads. Clariti starts at On request and Legistar at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Clariti or Legistar?
Clariti starts at On request and Legistar at On request.
Does Clariti or Legistar run on more platforms?
Clariti runs on Web, iOS, Android. Legistar runs on Web.
What is Clariti best used for?
Clariti is most often used for a city already standardised on salesforce that wants permitting inside the same platform, an agency replacing a legacy permitting system whose vendor was acquired and whose roadmap stalled, a county needing configurable workflows across permits, licensing and code enforcement, an it department that wants to configure and report on its own permitting workflows without vendor tickets. Of those, a city already standardised on salesforce that wants permitting inside the same platform and an agency replacing a legacy permitting system whose vendor was acquired and whose roadmap stalled are not what Legistar is typically brought in for.
What can Clariti do that Legistar cannot?
Clariti covers Permitting workflows, Business licensing, Inspections, Code enforcement. Legistar covers Legislation Tracking, Meeting Agendas, Voting Records, Public Portal.

Answered from the vendors’ own pages

Clariti: Do we need Salesforce licences as well?

Yes. Clariti runs on the Salesforce platform, and those licences are a separate line item. Insist on a fully loaded quote.

Clariti: How does it compare with Accela?

Accela has far deeper accumulated handling of edge cases. Clariti offers a more modern and configurable platform, at the price of Salesforce underneath.

Clariti: Can we see what other agencies paid?

Yes. Permitting contracts are public records and award notices routinely list implementation and annual subscription values.

Clariti: Is it suitable for a small town?

Usually not. The platform cost and implementation effort suit mid sized and larger agencies.

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