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Government · head to head

Axon Records vs Clariti

Axon Records logo

Axon Records

Government

Digital Evidence and Records Management

From
$1500/month
Rated
-
Full reviewWebsite
Clariti logo

Clariti

Government

Permitting, licensing and land management for local government, built natively on Salesforce

From
On request
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Axon Records pricing is not published and is arranged per agency; Clariti salesforce platform licences sit underneath the subscription and are not always visible in the initial quote, so the fully loaded cost can be materially higher than the comparison against Accela or Tyler suggests.
  • They diverge on capability: Axon Records covers Records Management, Clariti covers Permitting workflows.
  • Prices and features above were last checked on 31 August 2026.

Where they differ

Only the attributes on which Axon Records and Clariti actually diverge.

Attributes where Axon Records and Clariti differ
AttributeAxon RecordsClariti
Starting price$1500/monthOn request
Pricing modelsubscriptionquote
Founded1993Unknown

Identical on both: free tier (No), platforms (Web, Ios, Android), user rating (Not yet rated), category (Government).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Axon Records

  • Records Management
  • Digital Evidence
  • Body Camera Integration
  • Automated Redaction
  • Case Management
  • Evidence.com
  • CAD Systems
  • Court Systems

Only in Clariti

  • Permitting workflows
  • Business licensing
  • Inspections
  • Code enforcement
  • Public portal
  • Salesforce platform tooling

What people use each for

The jobs each tool is most often brought in to do.

Axon Records

  • Police records management and incident reportingnot Clariti
  • AI-assisted report drafting from body camera footagenot Clariti
  • Linking evidence to case recordsnot Clariti
  • Working alongside an existing CAD systemnot Clariti

Clariti

  • A city already standardised on Salesforce that wants permitting inside the same platformnot Axon Records
  • An agency replacing a legacy permitting system whose vendor was acquired and whose roadmap stallednot Axon Records
  • A county needing configurable workflows across permits, licensing and code enforcementnot Axon Records
  • An IT department that wants to configure and report on its own permitting workflows without vendor ticketsnot Axon Records

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Axon Records

  • Pricing is not published and is arranged per agency
  • Most valuable alongside Axon Evidence, so it draws an agency further into one vendor's ecosystem
  • Sold only to law enforcement, so it is not a general records system

Clariti

  • Salesforce platform licences sit underneath the subscription and are not always visible in the initial quote, so the fully loaded cost can be materially higher than the comparison against Accela or Tyler suggests.
  • Building on Salesforce means the agency inherits Salesforce release cycles and pricing changes, neither of which Clariti controls.
  • It has far less accumulated edge case handling than the incumbents, so unusual fee schedules, historic district rules or state mandated reporting can become configuration projects.
  • Professional services dominate the first year cost, as with every permitting implementation, and agencies that budget only for licence are the ones whose projects stall.
  • The install base is smaller than Accela or Tyler, so there are fewer peer agencies to call for reference and fewer trained implementation consultants in the market.

Pricing, plan by plan

Axon Records

$1500/month
  • Records & Evidence$1500/month
    • RMS
    • Evidence.com
    • Workflows

Clariti

On request
  • Clariti$undefined/year
    • Quoted by agency size and module scope
    • Salesforce platform licences are a separate cost underneath the subscription
    • Implementation and configuration services typically exceed first year licence cost

Which should you pick?

Choose Axon Records if

  • You need records management.
  • You work on Web, Ios, Android.
  • You also want digital evidence.
Axon Records review

Choose Clariti if

  • You need permitting workflows.
  • You work on Web, iOS, Android.
  • You also want business licensing.
Clariti review

Questions people ask

Is Axon Records or Clariti better?
Neither clearly leads. Axon Records starts at $1500/month and Clariti at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Axon Records or Clariti?
Axon Records starts at $1500/month and Clariti at On request.
Does Axon Records or Clariti run on more platforms?
Axon Records runs on Web, Ios, Android. Clariti runs on Web, iOS, Android.
What is Axon Records best used for?
Axon Records is most often used for police records management and incident reporting, ai-assisted report drafting from body camera footage, linking evidence to case records, working alongside an existing cad system. Of those, police records management and incident reporting and ai-assisted report drafting from body camera footage are not what Clariti is typically brought in for.
What can Axon Records do that Clariti cannot?
Axon Records covers Records Management, Digital Evidence, Body Camera Integration, Automated Redaction. Clariti covers Permitting workflows, Business licensing, Inspections, Code enforcement.

Answered from the vendors’ own pages

Axon Records: What is the cost of Axon Records?

Axon Records pricing is not published on the vendor website. Interested agencies must contact Axon directly to discuss pricing programs and plans tailored to their specific operational needs.

Source
Clariti: Do we need Salesforce licences as well?

Yes. Clariti runs on the Salesforce platform, and those licences are a separate line item. Insist on a fully loaded quote.

Clariti: How does it compare with Accela?

Accela has far deeper accumulated handling of edge cases. Clariti offers a more modern and configurable platform, at the price of Salesforce underneath.

Clariti: Can we see what other agencies paid?

Yes. Permitting contracts are public records and award notices routinely list implementation and annual subscription values.

Clariti: Is it suitable for a small town?

Usually not. The platform cost and implementation effort suit mid sized and larger agencies.

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