Sales Enablement · head to head
Claap vs Outreach

Claap
Sales Enablement
Meeting recorder and AI notetaker that writes back to the CRM and gives free seats to people who only need to watch
- From
- Free
- Rated
- -
The short version
- Only Claap has a free tier, so it costs nothing to try first.
- Each has a real cost: Claap conversation intelligence depth, coaching analytics and forecasting are thinner than at the large United States revenue intelligence platforms, so a team wanting deal risk scoring will find the analysis shallow.; Outreach pricing not transparent, requiring custom quotes for most implementations
- They diverge on capability: Claap covers Meeting recording, Outreach covers Sales engagement.
- Prices and features above were last checked on 1 September 2026.
Where they differ
Only the attributes on which Claap and Outreach actually diverge.
Identical on both: user rating (Not yet rated).
What each one covers
Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.
Only in Claap
- Meeting recording
- AI notes and summaries
- CRM auto-complete
- Free viewer and guest seats
- Async video
- Sales coaching
- Deal collaboration spaces
- Agent gallery
Only in Outreach
- Sales engagement
- Conversation intelligence
- Revenue intelligence
- Pipeline management
- Analytics & reporting
- Salesforce
- Microsoft Dynamics
What people use each for
The jobs each tool is most often brought in to do.
Claap
- A twenty person revenue team where only eight people run customer calls and the rest just need to watch, making per-seat pricing wastefulnot Outreach
- A European sales organisation that needs call recording with EU data handling and multilingual transcriptionnot Outreach
- A sales manager who wants CRM fields populated from calls instead of chasing reps for notes every Fridaynot Outreach
- A distributed team replacing status meetings with recorded async video updates alongside the customer call librarynot Outreach
Outreach
- Sales outreachnot Claap
- Pipeline managementnot Claap
- Revenue forecastingnot Claap
- Team performancenot Claap
Where each one falls short
Documented limitations, not opinions. Every one is a constraint you would hit in normal use.
Claap
- Conversation intelligence depth, coaching analytics and forecasting are thinner than at the large United States revenue intelligence platforms, so a team wanting deal risk scoring will find the analysis shallow.
- The most useful capabilities including CRM auto-complete and coaching sit on the Pro tier at roughly three times the Starter price, so the cheap entry point is not the price most teams end up paying.
- Advertised rates are annual billing; monthly billing costs materially more, and the published figures do not make that obvious at first glance.
- The integration catalogue is smaller than the incumbents, so a team running a less common CRM or sales engagement tool may have to fall back on manual export.
- As a smaller European vendor it carries fewer enterprise security and compliance references, which slows or blocks procurement at large regulated buyers.
Outreach
- Pricing not transparent, requiring custom quotes for most implementations
- Complex setup requiring deep Salesforce configuration and customization
- Primarily designed for enterprise SDR and sales teams, less suitable for small businesses
Pricing, plan by plan
Claap
Free- BasicFree
- Ten videos per user
- Three hundred minutes total
- Free contributor and guest access
- Starter$8/month
- Billed yearly
- AI meeting notes
- Unlimited recording for the licensed contributor
- Pro$24/month
- Billed yearly
- CRM auto-complete
- Sales coaching and scorecards
- Business and Enterprise$undefined/month
- Advanced security and administration
- Custom agent automations
- Dedicated support
Outreach
$100/month- Standard$100/month
- Email sequencing
- Task management
- Basic analytics
- ProfessionalFree
- All Standard features
- Conversation intelligence
- Advanced analytics
- EnterpriseFree
- All Professional features
- Revenue intelligence
- Custom integrations
Which should you pick?
Choose Claap if
- You need meeting recording.
- You want to start without paying.
- You work on Web, macOS, Windows, Chrome extension.
- You also want ai notes and summaries.
Questions people ask
- Is Claap or Outreach better?
- Neither clearly leads. Claap starts at Free and Outreach at $100/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
- Which is cheaper, Claap or Outreach?
- Claap has a free tier; the other does not. Paid plans start at Free for Claap and $100/month for Outreach.
- Does Claap or Outreach run on more platforms?
- Claap runs on Web, macOS, Windows, Chrome extension. Outreach runs on Web.
- Can I use Claap for free?
- Yes. Claap has a free tier, so you can try it without paying. Outreach starts at $100/month.
- What is Claap best used for?
- Claap is most often used for a twenty person revenue team where only eight people run customer calls and the rest just need to watch, making per-seat pricing wasteful, a european sales organisation that needs call recording with eu data handling and multilingual transcription, a sales manager who wants crm fields populated from calls instead of chasing reps for notes every friday, a distributed team replacing status meetings with recorded async video updates alongside the customer call library. Of those, a twenty person revenue team where only eight people run customer calls and the rest just need to watch, making per-seat pricing wasteful and a european sales organisation that needs call recording with eu data handling and multilingual transcription are not what Outreach is typically brought in for.
- What can Claap do that Outreach cannot?
- Claap covers Meeting recording, AI notes and summaries, CRM auto-complete, Free viewer and guest seats. Outreach covers Sales engagement, Conversation intelligence, Revenue intelligence, Pipeline management.
Answered from the vendors’ own pages
Claap: Why is Claap cheaper than per-seat competitors?
Because viewers and guests are free. You pay only for contributors who record, which suits teams where most people just consume recordings.
Outreach: What channels does Outreach support for sales engagement?
Outreach enables outreach across email, phone calls, SMS, and social media with multi-channel sequencing and automated cadences.
SourceClaap: What does it cost?
Starter at around eight euros per licence a month and Pro at around twenty four euros, both billed yearly, plus a free Basic tier and quoted Business and Enterprise plans.
Outreach: Does Outreach integrate with Salesforce?
Yes, Outreach deeply integrates with Salesforce to automatically log emails, calls, and tasks back to CRM records, keeping both platforms synchronized.
SourceClaap: Does it write to the CRM?
Yes, CRM auto-complete populates deal fields from the call, but it is a Pro tier feature rather than being available on Starter.
Outreach: Can Outreach sync with calendar systems?
Yes, Outreach syncs calendar events to Salesforce as Events records, supporting two-way synchronization between Outreach meetings and Salesforce Events.
SourceClaap: Is it suitable for enterprise?
It fits small and mid sized revenue teams best. Large regulated buyers will find fewer compliance references than at the established United States vendors.
Related pages
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