Chekin

Guest check-in, identity verification and police registration for European rentals

As of 31 August 2026, Chekin starts at €3.95/month. A check-in automation tool whose real selling point is legal compliance: it files guest data with Spanish and Italian police systems and calculates tourist taxes. Softwr lists it under Travel. Chekin is available on Web, iOS, Android.

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Overview

What Chekin does

Chekin is a guest onboarding platform used by short-term rental operators, hotels and hostels, run from Spain. Guests complete an online check-in before arrival, submitting identity documents and signing rental contracts; the system then verifies identity, registers the stay with the relevant authority, calculates and collects tourist tax, takes deposits and can issue digital keys for self check-in. The reason operators buy it is regulatory rather than convenience. Spain requires accommodation providers to submit guest data to the Ministry of the Interior, Italy requires filing with the Alloggiati Web system, Portugal has SEF reporting and Greece has its own regime. Doing this by hand for every arrival is slow and the penalties for failing are real. Chekin automates the filing, which is a compliance obligation a generic PMS does not cover. That regional grounding is also the limit: outside those jurisdictions the compliance module has nothing to file and the product reduces to a good online check-in form. Buyers are managers with a handful to a few hundred units in southern Europe, plus small hotels wanting self check-in. The trade-off is fee stacking. The subscription is cheap, but deposits carry 1.5% plus EUR 0.30, payments 1.5% plus EUR 0.99, upsells 1%, and the unified inbox takes 10% per transaction. An operator using the money-handling features pays far more than the subscription line suggests.

What people use it for

A manager with twenty apartments in Barcelona who must file guest data with the Ministry of the Interior for every arrival and cannot do it manually at scale
An Italian host needing Alloggiati Web submissions and city tourist tax collected from the guest rather than absorbed
A property with no staffed reception issuing door codes only after identity documents have been verified
An operator wanting damage deposits taken and released automatically instead of chasing bank transfers

Where it falls short

Concrete and checkable, so you can decide whether any of them matter to you. This is the half of a review a vendor will not write about Chekin.

There is a three unit minimum on the published plans, so a single-property host cannot buy the entry tier at the advertised rate.
The compliance value is regional; outside Spain, Italy, Portugal and Greece there is often no authority integration to use and the product becomes an ordinary check-in form at a per property price.
Transaction fees sit on almost every money-handling feature, including 1.5% plus EUR 0.99 on payments and 10% on unified inbox transactions, so the effective cost is far above the subscription for anyone using them.
It is a layer on top of a PMS rather than a replacement, so you are paying a second per property subscription alongside your existing platform and reconciling two sources of guest data.
Identity verification and self check-in sit behind the Premium tier and Premium only includes one premium feature, so an operator wanting both verification and digital keys must move to Enterprise.

Cross-shopped

What people choose instead of Chekin

Each pairing was judged by two reviewers asking whether a buyer would genuinely weigh the two against each other. The ones that failed were deleted rather than published.

Chekinvs
Guesty
Guesty: If you want check-in handled inside a full property management platform rather than as a separate subscription
Chekinvs
Hostaway
Hostaway: If your compliance needs are light and you mainly want automated guest messaging
Chekinvs
Smoobu
Smoobu: If you are a small EU host and want check-in bundled with channel management

Pricing

What Chekin costs

Taken from the vendor's own pricing page. Prices move, so check before you buy.

Basic

€3.95 /mo

Minimum three units
Online check-in and legal compliance filing
Tourist taxes
Deposits and damage protection
Online payments, upsells, unified inbox
Deposit fee 1.5% plus EUR 0.30

Premium

€5.95 /mo

Everything in Basic
One premium feature of your choice
Options: identity verification, self check-in and digital keys, branded guest app, digital guidebooks or e-invoicing
Minimum three units

Enterprise

€7.95 /mo

All premium features included
Identity verification, self check-in, branded app, guidebooks, e-invoicing
Custom pricing above volume thresholds

Capabilities

Features

Police and authority registration
Automated filing to Spanish, Italian, Portuguese and Greek guest registration systems
Identity verification
Document scan and biometric matching, on Premium and Enterprise tiers
Tourist tax calculation
Local rate rules applied per stay and collected from the guest
Self check-in and digital keys
Smart lock and keybox integration so arrivals need no host present
Deposits and damage protection
Card holds or damage cover charged at 1.5% plus EUR 0.30, or a fixed damage protection fee
Upsells and branded guest app
Paid extras sold pre-arrival, with a 1% transaction fee

Answered, with sources

Questions people ask

Each answer names the page it came from, so you can check it rather than take our word for it.

Why would I buy this rather than use my PMS check-in form?

Because it files guest data with national police registration systems and calculates local tourist tax, which PMS check-in forms do not do.

What does it really cost?

From EUR 3.95 per property per month with a three unit minimum, plus 1.5% plus EUR 0.30 on deposits, 1.5% plus EUR 0.99 on payments, 1% on upsells and 10% on unified inbox transactions.

Does it work outside southern Europe?

The check-in, verification and key features do. The automated authority filing that justifies the price largely does not.

Can I get both identity verification and digital keys on Premium?

No. Premium includes one premium feature. Both requires Enterprise at EUR 7.95 per property per month.

Keep looking

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Softwr does not host reviews and shows no star rating for Chekin, because a rating we did not collect is not ours to publish. What is here is the pricing and platform detail from the vendor’s own pages, limitations we could state concretely, and alternatives a reviewer confirmed people weigh against it. Tell us if any of it is wrong.

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