Softwr

Travel · head to head

Center vs TrustYou

Center logo

Center

Travel

Card-first travel and expense management with real-time transaction visibility

From
On request
Rated
-
Full reviewWebsite
TrustYou logo

TrustYou

Travel

Guest review aggregation, survey and reputation analytics for hotels

From
On request
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Center the product is built around its own card, so employees still using a legacy bank corporate card get the ordinary receipt-chasing experience and the real-time promise does not apply to them.; TrustYou pricing is not published at any tier, so a single hotel cannot compare it against cheaper reputation tools without entering a sales process.
  • They diverge on capability: Center covers Center corporate card, TrustYou covers Review aggregation.
  • Prices and features above were last checked on 1 September 2026.

Where they differ

Only the attributes on which Center and TrustYou actually diverge.

Attributes where Center and TrustYou differ
AttributeCenterTrustYou
PlatformsWeb, iOS, AndroidWeb

Identical on both: starting price (On request), pricing model (quote), free tier (No), user rating (Not yet rated), category (Travel).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Center

  • Center corporate card
  • Real-time expense capture
  • Travel booking
  • Insights for Travel
  • Policy automation
  • ERP sync

Only in TrustYou

  • Review aggregation
  • Semantic analysis
  • Competitor benchmarking
  • Guest surveys
  • Review response tooling
  • Score syndication
  • Multi-property reporting
  • Customer data profiles

What people use each for

The jobs each tool is most often brought in to do.

Center

  • A US mid-market finance team that wants committed travel spend visible before the month closesnot TrustYou
  • A company replacing a bank corporate card plus a separate expense tool with one suppliernot TrustYou
  • A business that wants hotel spend booked directly by staff still captured in travel reportingnot TrustYou
  • A NetSuite or Sage Intacct user wanting coded expenses posted without manual re-keyingnot TrustYou

TrustYou

  • A group quality director tracking which operational category drives score decline across thirty hotelsnot Center
  • An independent hotel putting verified review content on its own booking page to compete with OTA social proofnot Center
  • A property running post-stay surveys in several languages and analysing them together with public reviewsnot Center
  • A chain standardising review response so individual general managers are not writing replies ad hocnot Center

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Center

  • The product is built around its own card, so employees still using a legacy bank corporate card get the ordinary receipt-chasing experience and the real-time promise does not apply to them.
  • Travel booking depends on Spotnana, meaning content, service levels and roadmap for a core part of the product sit with a third party Center does not control.
  • It is a United States product, and multi-entity companies with European or Asian subsidiaries will need a separate card and expense stack for those entities.
  • Interchange on card spend is a significant part of how the vendor earns, which is why the software price looks low; a company that keeps most spend on an existing card programme is a poor fit commercially.
  • It is a smaller supplier than Brex, Ramp or SAP Concur, so integration coverage outside the main US accounting systems is thinner and custom connectors are often the answer.

TrustYou

  • Pricing is not published at any tier, so a single hotel cannot compare it against cheaper reputation tools without entering a sales process.
  • Review syncing is not instant, and delays between a review appearing publicly and appearing in the dashboard undermine the case for using it as an operational alert system.
  • Reporting is inflexible next to a general analytics tool, and groups that want a custom cut of the data often export it rather than build the view inside TrustYou.
  • The newer customer data platform modules overlap heavily with functionality in modern property management systems and hotel CRMs, so buyers risk paying twice for guest profile unification.
  • Much of the underlying review data is now retrievable free through Google Business Profile and OTA extranets, which makes the value proposition rest entirely on analysis and workflow rather than access.

Pricing, plan by plan

Center

On request
  • Center Expense and Travel$undefined/year
    • Usage-based, with no licence, deployment or support fee published
    • Flat per-booking travel fee including unlimited changes
    • Card interchange forms part of the vendor revenue

TrustYou

On request
  • TrustYou platform$undefined/year
    • Quoted per property, scaling by portfolio size
    • Reputation, survey and customer data modules priced separately
    • No public rate card

Which should you pick?

Choose Center if

  • You need center corporate card.
  • You work on Web, iOS, Android.
  • You also want real-time expense capture.
Center review

Choose TrustYou if

  • You need review aggregation.
  • You also want semantic analysis.
TrustYou review

Questions people ask

Is Center or TrustYou better?
Neither clearly leads. Center starts at On request and TrustYou at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Center or TrustYou?
Center starts at On request and TrustYou at On request.
Does Center or TrustYou run on more platforms?
Center runs on Web, iOS, Android. TrustYou runs on Web.
What is Center best used for?
Center is most often used for a us mid-market finance team that wants committed travel spend visible before the month closes, a company replacing a bank corporate card plus a separate expense tool with one supplier, a business that wants hotel spend booked directly by staff still captured in travel reporting, a netsuite or sage intacct user wanting coded expenses posted without manual re-keying. Of those, a us mid-market finance team that wants committed travel spend visible before the month closes and a company replacing a bank corporate card plus a separate expense tool with one supplier are not what TrustYou is typically brought in for.
What can Center do that TrustYou cannot?
Center covers Center corporate card, Real-time expense capture, Travel booking, Insights for Travel. TrustYou covers Review aggregation, Semantic analysis, Competitor benchmarking, Guest surveys.

Answered from the vendors’ own pages

Center: Do we have to use the Center card?

Effectively yes for the core benefit. Center can ingest other card feeds, but real-time capture, controls and the pricing model all assume its own card.

TrustYou: How much does TrustYou cost?

It is quoted. Historical directory listings mention entry figures around 75 US dollars a month for a small property, but the vendor does not publish a rate card and group pricing is negotiated.

Center: Who provides the travel booking?

Spotnana provides the underlying Travel-as-a-Service platform; Center provides the interface, policy layer and reporting.

TrustYou: Does it respond to reviews for me?

It drafts responses and publishes them back to source channels, but a human still approves them unless you configure otherwise.

Center: Is there a per-user licence fee?

Center markets usage-based pricing with no licence, deployment or support fees; the economics rest on card interchange and booking fees.

TrustYou: Is the score syndication worth it?

It is one of the more defensible parts of the product, because showing verified review content on a direct booking page counters the social proof advantage OTAs hold.

TrustYou: Do I need it if I use Google Business Profile?

Google gives you your own reviews free. TrustYou adds cross-source aggregation, competitor benchmarking and category-level sentiment, which is the part you are paying for.

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