Software · head to head
Capsule vs SYSPRO
The short version
- Each has a real cost: Capsule the free plan is capped at 2 users, 250 contacts, 5 custom fields and a single pipeline; SYSPRO sYSPRO publishes no pricing: the pricing page shows no rate, no tier, no minimum and no named cost driver, and directs visitors to request a demo
- They diverge on capability: Capsule covers Contact management, SYSPRO covers Financial management.
Where they differ
Only the attributes on which Capsule and SYSPRO actually diverge.
Identical on both: pricing model (subscription), free tier (No), user rating (Not yet rated), category (Unknown).
What each one covers
Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.
Only in Capsule
- Contact management
- Deal tracking
- Task management
- Email sync
- Activity timeline
- Slack
- Zapier
- Google Apps
Only in SYSPRO
- Financial management
- Manufacturing
- Supply chain
- Inventory management
- Quality management
- REST APIs
- EDI systems
- Third-party systems
Both cover
- Web support
What people use each for
The jobs each tool is most often brought in to do.
Capsule
- Simple contact and pipeline CRM for a small teamnot SYSPRO
- Tracking deals and follow-up tasksnot SYSPRO
- Linking emails and notes to contact recordsnot SYSPRO
- Multiple sales pipelines on the paid tiersnot SYSPRO
SYSPRO
- ERP for discrete and process manufacturersnot Capsule
- Distribution, inventory and warehouse managementnot Capsule
- Production planning, bills of materials and shop floor controlnot Capsule
Where each one falls short
Documented limitations, not opinions. Every one is a constraint you would hit in normal use.
Capsule
- The free plan is capped at 2 users, 250 contacts, 5 custom fields and a single pipeline
- Contact ceilings gate every tier, from 30,000 on Starter to 120,000 on Advanced
- Per-user prices are not shown as figures on the pricing page, only as tier names
- Ultimate is quote-only
SYSPRO
- SYSPRO publishes no pricing: the pricing page shows no rate, no tier, no minimum and no named cost driver, and directs visitors to request a demo
Pricing, plan by plan
Capsule
$19/month- Starter$19/month
- Contact management
- Task tracking
- Professional$39/month
- Everything in Starter
- Pipeline management
- Reporting
- Enterprise$99/month
- Everything in Professional
- Custom fields
- API access
SYSPRO
$1200/month- Standard$1200/month
- Financial management
- Manufacturing
- Supply chain
- Premium$2500/month
- Advanced modules
- Analytics
- Priority support
Which should you pick?
Choose Capsule if
- You need contact management.
- You work on Web, Ios, Android.
- You also want deal tracking.
Choose SYSPRO if
- You need financial management.
- You work on Cloud, On-premise, Web.
- You also want manufacturing.
Questions people ask
- Is Capsule or SYSPRO better?
- Neither clearly leads. Capsule starts at $19/month and SYSPRO at $1200/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
- Which is cheaper, Capsule or SYSPRO?
- Capsule starts at $19/month and SYSPRO at $1200/month.
- Does Capsule or SYSPRO run on more platforms?
- Capsule runs on Web, Ios, Android. SYSPRO runs on Cloud, On-premise, Web.
- What is Capsule best used for?
- Capsule is most often used for simple contact and pipeline crm for a small team, tracking deals and follow-up tasks, linking emails and notes to contact records, multiple sales pipelines on the paid tiers. Of those, simple contact and pipeline crm for a small team and tracking deals and follow-up tasks are not what SYSPRO is typically brought in for.
- What can Capsule do that SYSPRO cannot?
- Capsule covers Contact management, Deal tracking, Task management, Email sync. SYSPRO covers Financial management, Manufacturing, Supply chain, Inventory management. Both handle Web support.
Related pages
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