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Software · head to head

Capsule vs Sage X3

Capsule logo

Capsule

Software

Visual CRM for small teams

From
$19/month
Rated
-
Sage X3 logo

Sage X3

Software

Enterprise management for mid-size businesses worldwide

From
$1500/month
Rated
-

The short version

  • Each has a real cost: Capsule the free plan is capped at 2 users, 250 contacts, 5 custom fields and a single pipeline; Sage X3 listed on G-Cloud 14 by reseller X3 Consulting Ltd at £43.50 to £1,625.00 per user per year
  • They diverge on capability: Capsule covers Contact management, Sage X3 covers Financial management.

Where they differ

Only the attributes on which Capsule and Sage X3 actually diverge.

Attributes where Capsule and Sage X3 differ
AttributeCapsuleSage X3
Starting price$19/month$1500/month
PlatformsWeb, Ios, AndroidCloud, Windows, Web
Founded20081981

Identical on both: pricing model (subscription), free tier (No), user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Capsule

  • Contact management
  • Deal tracking
  • Task management
  • Email sync
  • Activity timeline
  • Slack
  • Zapier
  • Google Apps

Only in Sage X3

  • Financial management
  • Supply chain management
  • Manufacturing
  • Project management
  • CRM integration
  • Salesforce
  • Microsoft 365
  • Power BI

Both cover

  • Web support

What people use each for

The jobs each tool is most often brought in to do.

Capsule

  • Simple contact and pipeline CRM for a small teamnot Sage X3
  • Tracking deals and follow-up tasksnot Sage X3
  • Linking emails and notes to contact recordsnot Sage X3
  • Multiple sales pipelines on the paid tiersnot Sage X3

Sage X3

  • Multi-site operationsnot Capsule
  • International businessnot Capsule
  • Process manufacturingnot Capsule
  • Distribution managementnot Capsule

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Capsule

  • The free plan is capped at 2 users, 250 contacts, 5 custom fields and a single pipeline
  • Contact ceilings gate every tier, from 30,000 on Starter to 120,000 on Advanced
  • Per-user prices are not shown as figures on the pricing page, only as tier names
  • Ultimate is quote-only

Sage X3

  • Listed on G-Cloud 14 by reseller X3 Consulting Ltd at £43.50 to £1,625.00 per user per year

Pricing, plan by plan

Capsule

$19/month
  • Starter$19/month
    • Contact management
    • Task tracking
  • Professional$39/month
    • Everything in Starter
    • Pipeline management
    • Reporting
  • Enterprise$99/month
    • Everything in Professional
    • Custom fields
    • API access

Sage X3

$1500/month
  • Standard$1500/month
    • Core ERP functionality
    • Financial management
    • Inventory management
  • Enterprise$3000/month
    • Multi-company support
    • Advanced manufacturing
    • Business intelligence

Which should you pick?

Choose Capsule if

  • You need contact management.
  • You work on Web, Ios, Android.
  • You also want deal tracking.

Choose Sage X3 if

  • You need financial management.
  • You work on Cloud, Windows, Web.
  • You also want supply chain management.

Questions people ask

Is Capsule or Sage X3 better?
Neither clearly leads. Capsule starts at $19/month and Sage X3 at $1500/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Capsule or Sage X3?
Capsule starts at $19/month and Sage X3 at $1500/month.
Does Capsule or Sage X3 run on more platforms?
Capsule runs on Web, Ios, Android. Sage X3 runs on Cloud, Windows, Web.
What is Capsule best used for?
Capsule is most often used for simple contact and pipeline crm for a small team, tracking deals and follow-up tasks, linking emails and notes to contact records, multiple sales pipelines on the paid tiers. Of those, simple contact and pipeline crm for a small team and tracking deals and follow-up tasks are not what Sage X3 is typically brought in for.
What can Capsule do that Sage X3 cannot?
Capsule covers Contact management, Deal tracking, Task management, Email sync. Sage X3 covers Financial management, Supply chain management, Manufacturing, Project management. Both handle Web support.

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