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Software · head to head

Capsule vs Fishbowl

Capsule logo

Capsule

Software

Visual CRM for small teams

From
$19/month
Rated
-
Full reviewWebsite
Fishbowl logo

Fishbowl

Software

Manufacturing and warehouse management for QuickBooks

From
$4395/one-time
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Capsule the free plan is capped at 2 users, 250 contacts, 5 custom fields and a single pipeline; Fishbowl the $229 per month Essentials plan includes only 2 users, Growth at $429 includes 5 and Scale at $729 includes 10, all billed annually
  • They diverge on capability: Capsule covers Contact management, Fishbowl covers Inventory management.

Where they differ

Only the attributes on which Capsule and Fishbowl actually diverge.

Attributes where Capsule and Fishbowl differ
AttributeCapsuleFishbowl
Starting price$19/month$4395/one-time
Pricing modelsubscriptionone-time
PlatformsWeb, Ios, AndroidWindows, Cloud
Founded20082001

Identical on both: free tier (No), user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Capsule

  • Contact management
  • Deal tracking
  • Task management
  • Email sync
  • Activity timeline
  • Slack
  • Zapier
  • Google Apps

Only in Fishbowl

  • Inventory management
  • Manufacturing
  • Work orders
  • Barcode scanning
  • QuickBooks integration
  • QuickBooks Desktop
  • QuickBooks Online
  • Shopify

What people use each for

The jobs each tool is most often brought in to do.

Capsule

  • Simple contact and pipeline CRM for a small teamnot Fishbowl
  • Tracking deals and follow-up tasksnot Fishbowl
  • Linking emails and notes to contact recordsnot Fishbowl
  • Multiple sales pipelines on the paid tiersnot Fishbowl

Fishbowl

  • Inventory and SKU tracking for wholesale and distribution businessesnot Capsule
  • Manufacturing bills of materials, MRP, work orders and job costingnot Capsule
  • Warehouse fulfilment, transfer orders and automated reorderingnot Capsule
  • Multichannel selling with synchronised stock levelsnot Capsule

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Capsule

  • The free plan is capped at 2 users, 250 contacts, 5 custom fields and a single pipeline
  • Contact ceilings gate every tier, from 30,000 on Starter to 120,000 on Advanced
  • Per-user prices are not shown as figures on the pricing page, only as tier names
  • Ultimate is quote-only

Fishbowl

  • The $229 per month Essentials plan includes only 2 users, Growth at $429 includes 5 and Scale at $729 includes 10, all billed annually
  • A paid implementation package is required as part of purchase and covers a 6 to 8 week training certification
  • Lot tracking, demand forecasting and compliance documentation require the Scale plan at $729 per month
  • Advanced Warehouse from $595 per month and Advanced Manufacturing from $675 per month are quoted on team size and deployment rather than sold at a fixed rate
  • Demand forecasting and custom reports are add ons carrying separate fees
  • All listed plan prices are billed annually rather than monthly

Pricing, plan by plan

Capsule

$19/month
  • Starter$19/month
    • Contact management
    • Task tracking
  • Professional$39/month
    • Everything in Starter
    • Pipeline management
    • Reporting
  • Enterprise$99/month
    • Everything in Professional
    • Custom fields
    • API access

Fishbowl

$4395/one-time
  • Fishbowl Warehouse$4395/one-time
    • Inventory tracking
    • Order management
    • QuickBooks sync
  • Fishbowl Manufacturing$5495/one-time
    • Work orders
    • Bill of materials
    • Shop floor control

Which should you pick?

Choose Capsule if

  • You need contact management.
  • You work on Web, Ios, Android.
  • You also want deal tracking.
Capsule review

Choose Fishbowl if

  • You need inventory management.
  • You work on Windows, Cloud.
  • You also want manufacturing.
Fishbowl review

Questions people ask

Is Capsule or Fishbowl better?
Neither clearly leads. Capsule starts at $19/month and Fishbowl at $4395/one-time, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Capsule or Fishbowl?
Capsule starts at $19/month and Fishbowl at $4395/one-time.
Does Capsule or Fishbowl run on more platforms?
Capsule runs on Web, Ios, Android. Fishbowl runs on Windows, Cloud.
What is Capsule best used for?
Capsule is most often used for simple contact and pipeline crm for a small team, tracking deals and follow-up tasks, linking emails and notes to contact records, multiple sales pipelines on the paid tiers. Of those, simple contact and pipeline crm for a small team and tracking deals and follow-up tasks are not what Fishbowl is typically brought in for.
What can Capsule do that Fishbowl cannot?
Capsule covers Contact management, Deal tracking, Task management, Email sync. Fishbowl covers Inventory management, Manufacturing, Work orders, Barcode scanning.
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