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Software · head to head

Capsule vs Oracle NetSuite

Capsule logo

Capsule

Software

Visual CRM for small teams

From
$19/month
Rated
-
Oracle NetSuite logo

Oracle NetSuite

Software

Cloud ERP for modern business operations

From
$999/month
Rated
-

The short version

  • Each has a real cost: Capsule the free plan is capped at 2 users, 250 contacts, 5 custom fields and a single pipeline; Oracle NetSuite the Internet Archive's capture of NetSuite's ERP product page on 23 December 2020 named distinct sub-products (Financial Management, Financial Planning, Order Management, Procurement, Production Management, Supply Chain Management, Warehouse & Fulfillment) with no price figure published for any.
  • They diverge on capability: Capsule covers Contact management, Oracle NetSuite covers Financial management.

Where they differ

Only the attributes on which Capsule and Oracle NetSuite actually diverge.

Attributes where Capsule and Oracle NetSuite differ
AttributeCapsuleOracle NetSuite
Starting price$19/month$999/month
PlatformsWeb, Ios, AndroidCloud, Web
Founded20081977

Identical on both: pricing model (subscription), free tier (No), user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Capsule

  • Contact management
  • Deal tracking
  • Task management
  • Email sync
  • Activity timeline
  • Slack
  • Zapier
  • Google Apps

Only in Oracle NetSuite

  • Financial management
  • Accounting
  • Supply chain
  • Inventory
  • CRM
  • Salesforce
  • DocuSign
  • Google Workspace

Both cover

  • Web support

What people use each for

The jobs each tool is most often brought in to do.

Capsule

  • Simple contact and pipeline CRM for a small teamnot Oracle NetSuite
  • Tracking deals and follow-up tasksnot Oracle NetSuite
  • Linking emails and notes to contact recordsnot Oracle NetSuite
  • Multiple sales pipelines on the paid tiersnot Oracle NetSuite

Oracle NetSuite

  • Financial planningnot Capsule
  • Order managementnot Capsule
  • Inventory trackingnot Capsule
  • Multi-subsidiary managementnot Capsule

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Capsule

  • The free plan is capped at 2 users, 250 contacts, 5 custom fields and a single pipeline
  • Contact ceilings gate every tier, from 30,000 on Starter to 120,000 on Advanced
  • Per-user prices are not shown as figures on the pricing page, only as tier names
  • Ultimate is quote-only

Oracle NetSuite

  • The Internet Archive's capture of NetSuite's ERP product page on 23 December 2020 named distinct sub-products (Financial Management, Financial Planning, Order Management, Procurement, Production Management, Supply Chain Management, Warehouse & Fulfillment) with no price figure published for any.

Pricing, plan by plan

Capsule

$19/month
  • Starter$19/month
    • Contact management
    • Task tracking
  • Professional$39/month
    • Everything in Starter
    • Pipeline management
    • Reporting
  • Enterprise$99/month
    • Everything in Professional
    • Custom fields
    • API access

Oracle NetSuite

$999/month
  • Starter$999/month
    • Basic ERP functionality
    • Financial management
    • CRM
  • Standard$1999/month
    • Advanced ERP
    • Supply chain
    • Manufacturing

Which should you pick?

Choose Capsule if

  • You need contact management.
  • You work on Web, Ios, Android.
  • You also want deal tracking.

Choose Oracle NetSuite if

  • You need financial management.
  • You work on Cloud, Web.
  • You also want accounting.

Questions people ask

Is Capsule or Oracle NetSuite better?
Neither clearly leads. Capsule starts at $19/month and Oracle NetSuite at $999/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Capsule or Oracle NetSuite?
Capsule starts at $19/month and Oracle NetSuite at $999/month.
Does Capsule or Oracle NetSuite run on more platforms?
Capsule runs on Web, Ios, Android. Oracle NetSuite runs on Cloud, Web.
What is Capsule best used for?
Capsule is most often used for simple contact and pipeline crm for a small team, tracking deals and follow-up tasks, linking emails and notes to contact records, multiple sales pipelines on the paid tiers. Of those, simple contact and pipeline crm for a small team and tracking deals and follow-up tasks are not what Oracle NetSuite is typically brought in for.
What can Capsule do that Oracle NetSuite cannot?
Capsule covers Contact management, Deal tracking, Task management, Email sync. Oracle NetSuite covers Financial management, Accounting, Supply chain, Inventory. Both handle Web support.

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