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BambooHR vs Capsule CRM

BambooHR logo

BambooHR

All industries

HR software with heart

From
$10/month per employee
Rated
-
Full reviewWebsite
Capsule CRM logo

Capsule CRM

CRM & Sales

The customer relationship management CRM

From
Free
Rated
-
Full reviewWebsite

The short version

  • Only Capsule CRM has a free tier, so it costs nothing to try first.
  • Each has a real cost: BambooHR organisations of 25 or fewer employees pay a flat rate starting at $250 a month, so a very small team pays far more per head than the listed per-employee price; Capsule CRM free plan caps at 250 contacts and a maximum of 2 users, with only 1 sales pipeline

Where they differ

Only the attributes on which BambooHR and Capsule CRM actually diverge.

Attributes where BambooHR and Capsule CRM differ
AttributeBambooHRCapsule CRM
Starting price$10/month per employeeFree
Pricing modelsubscriptionfreemium
Free tierNoYes
PlatformsWeb, Ios, Android, ApiWeb
CategoryAll industriesCRM & Sales
Founded2008Unknown

Identical on both: user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in BambooHR

  • Employee database
  • Time-off management
  • Benefits tracking
  • Performance reviews
  • Onboarding
  • Reporting & analytics
  • Mobile access
  • Document management

Only in Capsule CRM

Nothing recorded that BambooHR does not also cover.

What people use each for

The jobs each tool is most often brought in to do.

BambooHR

  • HR system of record with employee data and documentsnot Capsule CRM
  • Time off tracking and approvalsnot Capsule CRM
  • Applicant tracking and onboardingnot Capsule CRM
  • Performance reviews and 1:1s on the Pro tiernot Capsule CRM
  • Compensation planning and benchmarking on Elitenot Capsule CRM

Capsule CRM

No use cases recorded yet. See the Capsule CRM review.

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

BambooHR

  • Organisations of 25 or fewer employees pay a flat rate starting at $250 a month, so a very small team pays far more per head than the listed per-employee price
  • Per-employee pricing starts at 26 employees, from $10 on Core
  • Performance management, 360 reviews and recognition all require Pro at $17 per employee per month
  • Compensation management, salary benchmarking and advanced analytics are Elite only at $25 per employee per month
  • Compliance training is rationed by tier, at 1 course on Core against 300 on Elite

Capsule CRM

  • Free plan caps at 250 contacts and a maximum of 2 users, with only 1 sales pipeline
  • Starter plan, the cheapest paid tier, still caps at 30,000 contacts before requiring an upgrade to Growth (60,000) or Advanced (120,000)
  • Ultimate tier, aimed at teams of 5 or more users, has no published price and requires contacting sales
  • Marketing features are not included in any core plan; the Transpond marketing add-on costs an additional $11/month minimum on top of the CRM price

Pricing, plan by plan

BambooHR

$10/month per employee

No published plan breakdown. See the BambooHR review.

Capsule CRM

Free

No published plan breakdown. See the Capsule CRM review.

Which should you pick?

Choose BambooHR if

  • You need employee database.
  • You work on Web, Ios, Android, Api.
  • You also want time-off management.
BambooHR review

Choose Capsule CRM if

  • You want to start without paying.
Capsule CRM review

Questions people ask

Is BambooHR or Capsule CRM better?
Neither clearly leads. BambooHR starts at $10/month per employee and Capsule CRM at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, BambooHR or Capsule CRM?
Capsule CRM has a free tier; the other does not. Paid plans start at $10/month per employee for BambooHR and Free for Capsule CRM.
Does BambooHR or Capsule CRM run on more platforms?
BambooHR runs on Web, Ios, Android, Api. Capsule CRM runs on Web.
Can I use Capsule CRM for free?
Yes. Capsule CRM has a free tier, so you can try it without paying. BambooHR starts at $10/month per employee.
What is BambooHR best used for?
BambooHR is most often used for hr system of record with employee data and documents, time off tracking and approvals, applicant tracking and onboarding, performance reviews and 1:1s on the pro tier. Of those, hr system of record with employee data and documents and time off tracking and approvals are not what Capsule CRM is typically brought in for.
What can BambooHR do that Capsule CRM cannot?
BambooHR covers Employee database, Time-off management, Benefits tracking, Performance reviews.
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