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Software · head to head

Capsule CRM vs Personio

Capsule CRM logo

Capsule CRM

Software

The customer relationship management CRM

From
Free
Rated
-
Full reviewWebsite
Personio logo

Personio

Software

All-in-one HR software for SMEs

From
$5/employee-per-month
Rated
-
Full reviewWebsite

The short version

  • Only Capsule CRM has a free tier, so it costs nothing to try first.
  • Each has a real cost: Capsule CRM free plan caps at 250 contacts and a maximum of 2 users, with only 1 sales pipeline; Personio payroll processing only available in Germany, UK, and Ireland, limiting multi-country deployment

Where they differ

Only the attributes on which Capsule CRM and Personio actually diverge.

Attributes where Capsule CRM and Personio differ
AttributeCapsule CRMPersonio
Starting priceFree$5/employee-per-month
Pricing modelfreemiumUnknown
Free tierYesNo
PlatformsWebWeb, Mobile (iOS, Android)
FoundedUnknown2015

Identical on both: user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Capsule CRM

Nothing recorded that Personio does not also cover.

Only in Personio

  • HR Management
  • Recruiting
  • Payroll
  • Time Tracking
  • Performance Management
  • Onboarding
  • Offboarding
  • Slack

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Capsule CRM

  • Free plan caps at 250 contacts and a maximum of 2 users, with only 1 sales pipeline
  • Starter plan, the cheapest paid tier, still caps at 30,000 contacts before requiring an upgrade to Growth (60,000) or Advanced (120,000)
  • Ultimate tier, aimed at teams of 5 or more users, has no published price and requires contacting sales
  • Marketing features are not included in any core plan; the Transpond marketing add-on costs an additional $11/month minimum on top of the CRM price

Personio

  • Payroll processing only available in Germany, UK, and Ireland, limiting multi-country deployment
  • Recruiting module lacks advanced reporting and LinkedIn integration functionality
  • Limited reporting customization requires manual exports and workarounds
  • Mobile app has reduced capabilities compared to desktop experience

Pricing, plan by plan

Capsule CRM

Free

No published plan breakdown. See the Capsule CRM review.

Personio

$5/employee-per-month

No published plan breakdown. See the Personio review.

Which should you pick?

Choose Capsule CRM if

  • You want to start without paying.
Capsule CRM review

Choose Personio if

  • You need hr management.
  • You work on Web, Mobile (iOS, Android).
  • You also want recruiting.
Personio review

Questions people ask

Is Capsule CRM or Personio better?
Neither clearly leads. Capsule CRM starts at Free and Personio at $5/employee-per-month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Capsule CRM or Personio?
Capsule CRM has a free tier; the other does not. Paid plans start at Free for Capsule CRM and $5/employee-per-month for Personio.
Does Capsule CRM or Personio run on more platforms?
Capsule CRM runs on Web. Personio runs on Web, Mobile (iOS, Android).
Can I use Capsule CRM for free?
Yes. Capsule CRM has a free tier, so you can try it without paying. Personio starts at $5/employee-per-month.
What can Capsule CRM do that Personio cannot?
Personio covers HR Management, Recruiting, Payroll, Time Tracking.

Answered from the vendors’ own pages

Personio: Does Personio offer payroll processing in my country?

Personio provides native payroll support in Germany, UK, and Ireland, with limited support in other European markets through integrations. Coverage varies by country.

Source
Personio: What is Personio's pricing model?

Personio uses a per-employee-per-month (PEPM) model starting at $5-15/employee/month depending on the plan and features. There is no public pricing page, and exact pricing requires a sales consultation.

Source
Personio: Can Personio integrate with other tools?

Yes. Personio provides a public API and maintains a marketplace of pre-built integrations. The Core Pro plan is required for API access and custom integrations.

Source
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Related pages

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