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Capsule CRM vs Homebase

Capsule CRM logo

Capsule CRM

Software

The customer relationship management CRM

From
Free
Rated
-
Full reviewWebsite
Homebase logo

Homebase

Software

Scheduling, time tracking and HR for hourly teams

From
Free
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Capsule CRM free plan caps at 250 contacts and a maximum of 2 users, with only 1 sales pipeline; Homebase free Basic plan is capped at 10 employees and a single location

Where they differ

Only the attributes on which Capsule CRM and Homebase actually diverge.

Attributes where Capsule CRM and Homebase differ
AttributeCapsule CRMHomebase

Identical on both: starting price (Free), pricing model (freemium), free tier (Yes), platforms (Web), user rating (Not yet rated), category (Unknown).

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Capsule CRM

  • Free plan caps at 250 contacts and a maximum of 2 users, with only 1 sales pipeline
  • Starter plan, the cheapest paid tier, still caps at 30,000 contacts before requiring an upgrade to Growth (60,000) or Advanced (120,000)
  • Ultimate tier, aimed at teams of 5 or more users, has no published price and requires contacting sales
  • Marketing features are not included in any core plan; the Transpond marketing add-on costs an additional $11/month minimum on top of the CRM price

Homebase

  • Free Basic plan is capped at 10 employees and a single location
  • Paid plans are billed per location per month ($30, $70 or $120), so a multi-location business pays the rate again for each site
  • Payroll is a separate add-on at $39 per month plus $6 per month per employee paid
  • Tip Manager and Task Manager are further add-ons billed per location per month on top of the base plan

Pricing, plan by plan

Capsule CRM

Free

No published plan breakdown. See the Capsule CRM review.

Homebase

Free

No published plan breakdown. See the Homebase review.

Which should you pick?

Choose Capsule CRM if

  • You want to start without paying.
Capsule CRM review

Choose Homebase if

  • You want to start without paying.
Homebase review

Questions people ask

Is Capsule CRM or Homebase better?
Neither clearly leads. Capsule CRM starts at Free and Homebase at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Capsule CRM or Homebase?
Capsule CRM starts at Free and Homebase at Free.
Does Capsule CRM or Homebase run on more platforms?
Both run on Web, so platform support will not decide this one for you.
Can I use Capsule CRM for free?
Both have a free tier, so you can try either at no cost before committing.
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Related pages

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