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Software · head to head

Booker by Mindbody vs Genbook

Booker by Mindbody logo

Booker by Mindbody

Software

Complete spa management solution

From
$129/month
Rated
-
Full reviewWebsite
Genbook logo

Genbook

Software

Online booking and business growth for salons

From
$29/month
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Booker by Mindbody only the Starter plan carries a published price, from $139 per month; Accelerate, Ultimate and Enterprise are quote only; Genbook limited documentation and onboarding tutorials for new users
  • They diverge on capability: Booker by Mindbody covers Point of sale, Genbook covers Review collection.

Where they differ

Only the attributes on which Booker by Mindbody and Genbook actually diverge.

Attributes where Booker by Mindbody and Genbook differ
AttributeBooker by MindbodyGenbook
Starting price$129/month$29/month
Pricing modelsubscriptionUnknown
PlatformsWeb, Ios, Android, ApiWeb, Mobile
Founded20012006

Identical on both: free tier (No), user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Booker by Mindbody

  • Point of sale
  • Inventory tracking
  • Marketing automation
  • Gift cards
  • Packages & memberships
  • Reporting & analytics
  • Mailchimp
  • Constant Contact

Only in Genbook

  • Review collection
  • Payment processing
  • Marketing campaigns
  • Reputation management
  • Calendar sync
  • Mobile apps
  • Google
  • Yelp

Both cover

  • Online booking
  • Client management
  • QuickBooks
  • Facebook
  • Stripe
  • PCI DSS
  • SSL encryption
  • Cloud deployment
  • Web support

What people use each for

The jobs each tool is most often brought in to do.

Booker by Mindbody

  • Booking and managing appointments for spas and salonsnot Genbook
  • Running point of sale, payments and staff scheduling in one systemnot Genbook
  • Listing a business on the Mindbody consumer app to attract clientsnot Genbook

Genbook

  • Getting more clientsnot Booker by Mindbody
  • Managing reviewsnot Booker by Mindbody
  • Online bookingnot Booker by Mindbody
  • Building reputationnot Booker by Mindbody

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Booker by Mindbody

  • Only the Starter plan carries a published price, from $139 per month; Accelerate, Ultimate and Enterprise are quote only
  • The Starter plan limits staff logins and provides basic reporting only
  • Marketing automation, reviews and referrals, and unlimited two way text messaging are restricted to the Ultimate tier
  • The Messenger AI chatbot is a paid add on even on the higher tiers

Genbook

  • Limited documentation and onboarding tutorials for new users
  • Customer support responsiveness can be slow or unreliable
  • Limited flexibility in rebooking timeframes and appointment management
  • Competitors offer additional features like HIPAA-compliant SOAP notes at lower prices

Pricing, plan by plan

Booker by Mindbody

$129/month
  • Essential$129/month
    • Online booking
    • Client management
    • POS
  • Accelerate$259/month
    • Everything in Essential
    • Advanced marketing
    • Inventory management
  • Ultimate$399/month
    • Everything in Accelerate
    • Premium support
    • Advanced analytics

Genbook

$29/month

No published plan breakdown. See the Genbook review.

Which should you pick?

Choose Booker by Mindbody if

  • You need point of sale.
  • You work on Web, Ios, Android, Api.
  • You also want inventory tracking.
Booker by Mindbody review

Choose Genbook if

  • You need review collection.
  • You work on Web, Mobile.
  • You also want payment processing.
Genbook review

Questions people ask

Is Booker by Mindbody or Genbook better?
Neither clearly leads. Booker by Mindbody starts at $129/month and Genbook at $29/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Booker by Mindbody or Genbook?
Booker by Mindbody starts at $129/month and Genbook at $29/month.
Does Booker by Mindbody or Genbook run on more platforms?
Booker by Mindbody runs on Web, Ios, Android, Api. Genbook runs on Web, Mobile.
What is Booker by Mindbody best used for?
Booker by Mindbody is most often used for booking and managing appointments for spas and salons, running point of sale, payments and staff scheduling in one system, listing a business on the mindbody consumer app to attract clients. Of those, booking and managing appointments for spas and salons and running point of sale, payments and staff scheduling in one system are not what Genbook is typically brought in for.
What can Booker by Mindbody do that Genbook cannot?
Booker by Mindbody covers Point of sale, Inventory tracking, Marketing automation, Gift cards. Genbook covers Review collection, Payment processing, Marketing campaigns, Reputation management. Both handle Online booking, Client management, QuickBooks, Facebook.

Answered from the vendors’ own pages

Genbook: What does Genbook cost?

Genbook starts at $29 per month with different tiers available for businesses with varying needs.

Source
Genbook: What support options are available?

Genbook offers email/help desk, FAQ/forum, knowledge base, phone support, 24/7 live representative, and chat support.

Source
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