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Beauty · head to head

Genbook vs SimplyBook.me

Genbook logo

Genbook

Beauty

Online booking and business growth for salons

From
$29/month
Rated
-
SimplyBook.me logo

SimplyBook.me

Scheduling

Online booking system for service businesses

From
Free
Rated
-

The short version

  • Only SimplyBook.me has a free tier, so it costs nothing to try first.
  • Each has a real cost: Genbook limited documentation and onboarding tutorials for new users; SimplyBook.me pricing model includes many features locked behind custom add-ons
  • They diverge on capability: Genbook covers Online booking, SimplyBook.me covers Booking website.
  • Prices and features above were last checked on 30 August 2026.

Where they differ

Only the attributes on which Genbook and SimplyBook.me actually diverge.

Attributes where Genbook and SimplyBook.me differ
AttributeGenbookSimplyBook.me
Starting price$29/monthFree
Pricing modelUnknownfreemium
Free tierNoYes
PlatformsWeb, MobileWeb, iOS, Android
CategoryBeautyScheduling
Founded20062009

Identical on both: user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Genbook

  • Online booking
  • Review collection
  • Marketing campaigns
  • Reputation management
  • Calendar sync
  • Mobile apps
  • Google
  • Facebook

Only in SimplyBook.me

  • Booking website
  • Marketing tools
  • Custom branding
  • Google Calendar
  • Outlook
  • Zoom
  • PayPal

Both cover

  • Client management
  • Payment processing
  • Stripe
  • Web support
  • Ios support
  • Android support

What people use each for

The jobs each tool is most often brought in to do.

Genbook

  • Getting more clientsnot SimplyBook.me
  • Managing reviewsnot SimplyBook.me
  • Online bookingnot SimplyBook.me
  • Building reputationnot SimplyBook.me

SimplyBook.me

  • Schedulingnot Genbook
  • Appointment bookingnot Genbook
  • Time trackingnot Genbook
  • Resource managementnot Genbook
  • Team coordinationnot Genbook

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Genbook

  • Limited documentation and onboarding tutorials for new users
  • Customer support responsiveness can be slow or unreliable
  • Limited flexibility in rebooking timeframes and appointment management
  • Competitors offer additional features like HIPAA-compliant SOAP notes at lower prices

SimplyBook.me

  • Pricing model includes many features locked behind custom add-ons
  • No built-in video conferencing, requiring third-party integration
  • Limited CRM capabilities compared to dedicated sales platforms
  • Free plan capped at 5 bookings per month, limiting small business use

Pricing, plan by plan

Genbook

$29/month

No published plan breakdown. See the Genbook review.

SimplyBook.me

Free
  • FreeFree
    • 50 bookings/month
    • Booking website
    • Basic features
  • Basic$8.25/month
    • 100 bookings
    • Custom features
    • Payments
  • Standard$24.9/month
    • 500 bookings
    • All features
    • Multiple locations

Which should you pick?

Choose Genbook if

  • You need online booking.
  • You work on Web, Mobile.
  • You also want review collection.

Choose SimplyBook.me if

  • You need booking website.
  • You want to start without paying.
  • You work on Web, iOS, Android.
  • You also want marketing tools.

Questions people ask

Is Genbook or SimplyBook.me better?
Neither clearly leads. Genbook starts at $29/month and SimplyBook.me at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Genbook or SimplyBook.me?
SimplyBook.me has a free tier; the other does not. Paid plans start at $29/month for Genbook and Free for SimplyBook.me.
Does Genbook or SimplyBook.me run on more platforms?
Genbook runs on Web, Mobile. SimplyBook.me runs on Web, iOS, Android.
Can I use SimplyBook.me for free?
Yes. SimplyBook.me has a free tier, so you can try it without paying. Genbook starts at $29/month.
What is Genbook best used for?
Genbook is most often used for getting more clients, managing reviews, online booking, building reputation. Of those, getting more clients and managing reviews are not what SimplyBook.me is typically brought in for.
What can Genbook do that SimplyBook.me cannot?
Genbook covers Online booking, Review collection, Marketing campaigns, Reputation management. SimplyBook.me covers Booking website, Marketing tools, Custom branding, Google Calendar. Both handle Client management, Payment processing, Stripe, Web support.

Answered from the vendors’ own pages

Genbook: What does Genbook cost?

Genbook starts at $29 per month with different tiers available for businesses with varying needs.

Source
SimplyBook.me: Does SimplyBook.me offer a free plan?

Yes, SimplyBook.me offers a free plan for small businesses, though advanced features and custom add-ons require paid plans.

Source
Genbook: What support options are available?

Genbook offers email/help desk, FAQ/forum, knowledge base, phone support, 24/7 live representative, and chat support.

Source
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