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Genbook vs Square Appointments

Genbook logo

Genbook

Software

Online booking and business growth for salons

From
$29/month
Rated
-
Full reviewWebsite
Square Appointments logo

Square Appointments

Software

Free scheduling for beauty businesses

From
Free
Rated
-
Full reviewWebsite

The short version

  • Only Square Appointments has a free tier, so it costs nothing to try first.
  • Each has a real cost: Genbook limited documentation and onboarding tutorials for new users; Square Appointments the free plan is aimed at solo professionals; booking across multiple staff requires the paid Plus plan
  • They diverge on capability: Genbook covers Review collection, Square Appointments covers Point of sale.

Where they differ

Only the attributes on which Genbook and Square Appointments actually diverge.

Attributes where Genbook and Square Appointments differ
AttributeGenbookSquare Appointments
Starting price$29/monthFree
Pricing modelUnknownsubscription
Free tierNoYes
PlatformsWeb, MobileWeb, Ios, Android
Founded20062009

Identical on both: user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Genbook

  • Review collection
  • Marketing campaigns
  • Reputation management
  • Calendar sync
  • Mobile apps
  • Google
  • Facebook
  • Yelp

Only in Square Appointments

  • Point of sale
  • Automated reminders
  • Instagram booking
  • Google booking
  • Mobile app
  • Square POS
  • Google Calendar
  • Instagram

Both cover

  • Online booking
  • Client management
  • Payment processing
  • QuickBooks
  • PCI DSS
  • SSL encryption
  • Cloud deployment
  • Web support

What people use each for

The jobs each tool is most often brought in to do.

Genbook

  • Getting more clientsnot Square Appointments
  • Managing reviewsnot Square Appointments
  • Online bookingnot Square Appointments
  • Building reputationnot Square Appointments

Square Appointments

  • Online appointment booking for salons, barbers and personal servicesnot Genbook
  • Taking card payments and deposits at the time of bookingnot Genbook
  • Managing staff calendars, waitlists and no-show policiesnot Genbook

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Genbook

  • Limited documentation and onboarding tutorials for new users
  • Customer support responsiveness can be slow or unreliable
  • Limited flexibility in rebooking timeframes and appointment management
  • Competitors offer additional features like HIPAA-compliant SOAP notes at lower prices

Square Appointments

  • The free plan is aimed at solo professionals; booking across multiple staff requires the paid Plus plan
  • Cancellation policies, no-show fees and waitlists require the Plus plan
  • Resource management, service cost tracking and the future bookings report require the Premium plan
  • Custom processing rates are reserved for Square Pro, which is aimed at businesses processing over $250,000 a year
  • Card processing fees are charged on top of the plan fee on every tier including the free one

Pricing, plan by plan

Genbook

$29/month

No published plan breakdown. See the Genbook review.

Square Appointments

Free
  • FreeFree
    • Unlimited appointments
    • Online booking
    • Client management
  • Plus$29/month
    • Everything in Free
    • Multiple staff calendars
    • No-show protection
  • Premium$69/month
    • Everything in Plus
    • Multi-location
    • Staff management

Which should you pick?

Choose Genbook if

  • You need review collection.
  • You work on Web, Mobile.
  • You also want marketing campaigns.
Genbook review

Choose Square Appointments if

  • You need point of sale.
  • You want to start without paying.
  • You work on Web, Ios, Android.
  • You also want automated reminders.
Square Appointments review

Questions people ask

Is Genbook or Square Appointments better?
Neither clearly leads. Genbook starts at $29/month and Square Appointments at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Genbook or Square Appointments?
Square Appointments has a free tier; the other does not. Paid plans start at $29/month for Genbook and Free for Square Appointments.
Does Genbook or Square Appointments run on more platforms?
Genbook runs on Web, Mobile. Square Appointments runs on Web, Ios, Android.
Can I use Square Appointments for free?
Yes. Square Appointments has a free tier, so you can try it without paying. Genbook starts at $29/month.
What is Genbook best used for?
Genbook is most often used for getting more clients, managing reviews, online booking, building reputation. Of those, getting more clients and managing reviews are not what Square Appointments is typically brought in for.
What can Genbook do that Square Appointments cannot?
Genbook covers Review collection, Marketing campaigns, Reputation management, Calendar sync. Square Appointments covers Point of sale, Automated reminders, Instagram booking, Google booking. Both handle Online booking, Client management, Payment processing, QuickBooks.

Answered from the vendors’ own pages

Genbook: What does Genbook cost?

Genbook starts at $29 per month with different tiers available for businesses with varying needs.

Source
Genbook: What support options are available?

Genbook offers email/help desk, FAQ/forum, knowledge base, phone support, 24/7 live representative, and chat support.

Source
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Related pages

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More on Square Appointments

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