Softwr

Scheduling · head to head

Booker by Mindbody vs Egencia

Booker by Mindbody logo

Booker by Mindbody

Scheduling

Complete spa management solution

From
$129/month
Rated
-
Full reviewWebsite
Egencia logo

Egencia

Travel

Corporate online booking and travel management from Amex GBT for mid-market and enterprise programmes

From
On request
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Booker by Mindbody only the Starter plan carries a published price, from $139 per month; Accelerate, Ultimate and Enterprise are quote only; Egencia pricing is per transaction and offline touches cost several times an online booking, so a programme with many complex multi-leg itineraries pays far more than the headline online fee suggests.
  • They diverge on capability: Booker by Mindbody covers Online booking, Egencia covers Policy and approval engine.
  • Prices and features above were last checked on 1 September 2026.

Where they differ

Only the attributes on which Booker by Mindbody and Egencia actually diverge.

Attributes where Booker by Mindbody and Egencia differ
AttributeBooker by MindbodyEgencia
Starting price$129/monthOn request
Pricing modelsubscriptionquote
PlatformsWeb, Ios, Android, ApiWeb, iOS, Android
CategorySchedulingTravel
Founded2001Unknown

Identical on both: free tier (No), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Booker by Mindbody

  • Online booking
  • Client management
  • Point of sale
  • Inventory tracking
  • Marketing automation
  • Gift cards
  • Packages & memberships
  • Reporting & analytics

Only in Egencia

  • Policy and approval engine
  • Negotiated rate loading
  • Traveller tracking
  • Agent support
  • Concur Expense integration
  • AI booking assistant

What people use each for

The jobs each tool is most often brought in to do.

Booker by Mindbody

  • Booking and managing appointments for spas and salonsnot Egencia
  • Running point of sale, payments and staff scheduling in one systemnot Egencia
  • Listing a business on the Mindbody consumer app to attract clientsnot Egencia

Egencia

  • A company of several hundred travellers wanting negotiated hotel rates without paying for a high-touch TMCnot Booker by Mindbody
  • A finance team standardising on SAP Concur that wants booking data pre-populating expense reportsnot Booker by Mindbody
  • A multi-country employer needing consolidated duty of care reporting on where staff are travellingnot Booker by Mindbody
  • An organisation moving off a regional TMC and wanting one supplier across Europe and North Americanot Booker by Mindbody

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Booker by Mindbody

  • Only the Starter plan carries a published price, from $139 per month; Accelerate, Ultimate and Enterprise are quote only
  • The Starter plan limits staff logins and provides basic reporting only
  • Marketing automation, reviews and referrals, and unlimited two way text messaging are restricted to the Ultimate tier
  • The Messenger AI chatbot is a paid add on even on the higher tiers

Egencia

  • Pricing is per transaction and offline touches cost several times an online booking, so a programme with many complex multi-leg itineraries pays far more than the headline online fee suggests.
  • It is now a service tier inside Amex GBT rather than an independent supplier, so a competitive process that shortlists both Egencia and Amex GBT is not really two bids.
  • Regional content and service quality are uneven, and companies with travellers in smaller markets often find local fares and hotels missing from the tool and end up going offline.
  • Implementation to load negotiated rates and configure policy typically runs months, and rate loading errors surface as travellers seeing the wrong prices rather than as a clean failure.
  • Because the platform underwent a relaunch on new architecture, customers migrating from the older Egencia stack have faced feature parity gaps and retraining during the transition.

Pricing, plan by plan

Booker by Mindbody

$129/month
  • Essential$129/month
    • Online booking
    • Client management
    • POS
  • Accelerate$259/month
    • Everything in Essential
    • Advanced marketing
    • Inventory management
  • Ultimate$399/month
    • Everything in Accelerate
    • Premium support
    • Advanced analytics

Egencia

On request
  • Egencia$undefined/year
    • Per-transaction booking fees, online and offline rates differ
    • Optional annual platform or management fee
    • Implementation and rate loading charges

Which should you pick?

Choose Booker by Mindbody if

  • You need online booking.
  • You work on Web, Ios, Android, Api.
  • You also want client management.
Booker by Mindbody review

Choose Egencia if

  • You need policy and approval engine.
  • You work on Web, iOS, Android.
  • You also want negotiated rate loading.
Egencia review

Questions people ask

Is Booker by Mindbody or Egencia better?
Neither clearly leads. Booker by Mindbody starts at $129/month and Egencia at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Booker by Mindbody or Egencia?
Booker by Mindbody starts at $129/month and Egencia at On request.
Does Booker by Mindbody or Egencia run on more platforms?
Booker by Mindbody runs on Web, Ios, Android, Api. Egencia runs on Web, iOS, Android.
What is Booker by Mindbody best used for?
Booker by Mindbody is most often used for booking and managing appointments for spas and salons, running point of sale, payments and staff scheduling in one system, listing a business on the mindbody consumer app to attract clients. Of those, booking and managing appointments for spas and salons and running point of sale, payments and staff scheduling in one system are not what Egencia is typically brought in for.
What can Booker by Mindbody do that Egencia cannot?
Booker by Mindbody covers Online booking, Client management, Point of sale, Inventory tracking. Egencia covers Policy and approval engine, Negotiated rate loading, Traveller tracking, Agent support.

Answered from the vendors’ own pages

Booker by Mindbody: What is Booker's starting price?

Booker starts at $139 per month. The platform offers three tiers (Starter, Accelerate, and Ultimate) designed for salons, spas, and similar service businesses.

Source
Egencia: Is Egencia still sold under its own name?

Yes. Amex GBT bought it in 2021 and kept the brand, relaunching it in 2026 with a conversational AI assistant and a Concur Expense integration.

Booker by Mindbody: What is included in Booker's Starter plan?

The Starter plan includes online booking, text messaging up to 3,000 notifications, intake streamlining, and a business website.

Source
Egencia: How is it different from Amex GBT itself?

Egencia is the more self-service, lower-touch tier of the same company, aimed at mid-market programmes; Amex GBT proper is the high-touch enterprise service.

Booker by Mindbody: What additional features are in Booker's higher tiers?

Accelerate adds email campaigns and unlimited staff profiles. Ultimate (best value) includes automated email and text marketing, unlimited 2-way SMS, automated review prompts, and referral tracking. Not all features are available in all regions.

Source
Egencia: Does it replace an expense system?

No. It books travel and feeds data to expense tools such as SAP Concur; you still need an expense product.

Share

Related pages

More on Booker by Mindbody

More on Egencia

Keep looking

Other head to heads