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Travel · head to head

Egencia vs GlossGenius

Egencia logo

Egencia

Travel

Corporate online booking and travel management from Amex GBT for mid-market and enterprise programmes

From
On request
Rated
-
Full reviewWebsite
GlossGenius logo

GlossGenius

Scheduling

Beautiful booking for beauty pros

From
$28/month
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Egencia pricing is per transaction and offline touches cost several times an online booking, so a programme with many complex multi-leg itineraries pays far more than the headline online fee suggests.; GlossGenius card payments are charged at a flat 2.6 percent, and instant payouts cost a further 1.8 percent
  • They diverge on capability: Egencia covers Policy and approval engine, GlossGenius covers Custom booking pages.
  • Prices and features above were last checked on 1 September 2026.

Where they differ

Only the attributes on which Egencia and GlossGenius actually diverge.

Attributes where Egencia and GlossGenius differ
AttributeEgenciaGlossGenius
Starting priceOn request$28/month
Pricing modelquotesubscription
CategoryTravelScheduling
FoundedUnknown2016

Identical on both: free tier (No), platforms (Web, iOS, Android), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Egencia

  • Policy and approval engine
  • Negotiated rate loading
  • Traveller tracking
  • Agent support
  • Concur Expense integration
  • AI booking assistant

Only in GlossGenius

  • Custom booking pages
  • Payment processing
  • Client management
  • Automated reminders
  • Marketing tools
  • Website builder
  • Reports & insights
  • Gift cards

What people use each for

The jobs each tool is most often brought in to do.

Egencia

  • A company of several hundred travellers wanting negotiated hotel rates without paying for a high-touch TMCnot GlossGenius
  • A finance team standardising on SAP Concur that wants booking data pre-populating expense reportsnot GlossGenius
  • A multi-country employer needing consolidated duty of care reporting on where staff are travellingnot GlossGenius
  • An organisation moving off a regional TMC and wanting one supplier across Europe and North Americanot GlossGenius

GlossGenius

  • Appointment booking and calendar management for salonsnot Egencia
  • Card payments and tipping at the chairnot Egencia
  • Client records, forms and waiversnot Egencia
  • Memberships and prepaid packagesnot Egencia
  • Medspa charting and photo markup on the clinical plansnot Egencia

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Egencia

  • Pricing is per transaction and offline touches cost several times an online booking, so a programme with many complex multi-leg itineraries pays far more than the headline online fee suggests.
  • It is now a service tier inside Amex GBT rather than an independent supplier, so a competitive process that shortlists both Egencia and Amex GBT is not really two bids.
  • Regional content and service quality are uneven, and companies with travellers in smaller markets often find local fares and hotels missing from the tool and end up going offline.
  • Implementation to load negotiated rates and configure policy typically runs months, and rate loading errors surface as travellers seeing the wrong prices rather than as a clean failure.
  • Because the platform underwent a relaunch on new architecture, customers migrating from the older Egencia stack have faced feature parity gaps and retraining during the transition.

GlossGenius

  • Card payments are charged at a flat 2.6 percent, and instant payouts cost a further 1.8 percent
  • Forms and waivers, waitlists and Google booking need the Gold plan at $56 a month
  • Team analytics, custom commissions and unlimited team members require Platinum at $168 a month
  • The medspa plans start where the beauty Platinum plan does, at $168 a month, rising to $298 for the full clinical suite
  • Payroll is a separate add-on at $40 a month plus $6 per staff member

Pricing, plan by plan

Egencia

On request
  • Egencia$undefined/year
    • Per-transaction booking fees, online and offline rates differ
    • Optional annual platform or management fee
    • Implementation and rate loading charges

GlossGenius

$28/month
  • Standard$28/month
    • Custom booking website
    • Unlimited client notifications
    • Email and text marketing
  • Gold$56/month
    • All Standard features
    • Supports up to 9 staff members
    • Forms and waivers
  • Platinum$168/month
    • All Gold features
    • Supports teams of 10 or more
    • Team goal setting
  • Practice Essentials$168/month
    • EMR compliance tools for aesthetics practices
    • Most popular for medspa and aesthetics tier

Which should you pick?

Choose Egencia if

  • You need policy and approval engine.
  • You work on Web, iOS, Android.
  • You also want negotiated rate loading.
Egencia review

Choose GlossGenius if

  • You need custom booking pages.
  • You work on Web, Ios, Android.
  • You also want payment processing.
GlossGenius review

Questions people ask

Is Egencia or GlossGenius better?
Neither clearly leads. Egencia starts at On request and GlossGenius at $28/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Egencia or GlossGenius?
Egencia starts at On request and GlossGenius at $28/month.
Does Egencia or GlossGenius run on more platforms?
Egencia runs on Web, iOS, Android. GlossGenius runs on Web, Ios, Android.
What is Egencia best used for?
Egencia is most often used for a company of several hundred travellers wanting negotiated hotel rates without paying for a high-touch tmc, a finance team standardising on sap concur that wants booking data pre-populating expense reports, a multi-country employer needing consolidated duty of care reporting on where staff are travelling, an organisation moving off a regional tmc and wanting one supplier across europe and north america. Of those, a company of several hundred travellers wanting negotiated hotel rates without paying for a high-touch tmc and a finance team standardising on sap concur that wants booking data pre-populating expense reports are not what GlossGenius is typically brought in for.
What can Egencia do that GlossGenius cannot?
Egencia covers Policy and approval engine, Negotiated rate loading, Traveller tracking, Agent support. GlossGenius covers Custom booking pages, Payment processing, Client management, Automated reminders.

Answered from the vendors’ own pages

Egencia: Is Egencia still sold under its own name?

Yes. Amex GBT bought it in 2021 and kept the brand, relaunching it in 2026 with a conversational AI assistant and a Concur Expense integration.

GlossGenius: How much does GlossGenius cost?

GlossGenius Standard plan is $28 per month, Gold is $56 per month, and Platinum is $168 per month for beauty and wellness businesses. For medspa and aesthetics, Practice Essentials is $168 per month and Practice Advanced is $298 per month.

Source
Egencia: How is it different from Amex GBT itself?

Egencia is the more self-service, lower-touch tier of the same company, aimed at mid-market programmes; Amex GBT proper is the high-touch enterprise service.

GlossGenius: What are the annual billing savings?

Switching from monthly to annual billing saves 12-14% on your subscription cost. For example, Gold drops from $56 per month to $48 per month when billed annually.

Source
Egencia: Does it replace an expense system?

No. It books travel and feeds data to expense tools such as SAP Concur; you still need an expense product.

GlossGenius: Is there a free trial for GlossGenius?

GlossGenius offers a 14-day free trial with no credit card required.

Source
GlossGenius: What are GlossGenius payment processing fees?

GlossGenius charges a flat 2.6% payment processing rate. Free same-day payouts are available Monday through Thursday, and instant payouts can be requested at a 1.8% fee.

Source
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